Nicely refreshed decor in rooms and public spaces, beautifully kept grounds and gardens. Highly recommend.

Word of caution and only reason I did not rate our stay higher …. WiFi and Internet speeds are abysmally slow and unacceptable in our room and other public areas … less than 2Mbps download speeds and high latency … can’t maintain Zoom connection for business calls. While a small issue for many, this is a deal breaker for our next visit until they modernize internet connectivity … it was like stepping back to AOL dial-up service and we unsuccessfully had to try other areas of property given terrible connection speed in room. Easy fix, they just need to upgrade their equipment/service but will they?

Lovely peaceful setting in Carmel Valley. It is only five miles from Carmel by the Sea. We felt like we were on a private retreat but still close to the beach, sight seeing, and shopping. Great location ! We really enjoyed the amenities. We rode the electric bikes to a beautiful trail near by, worked out in the gym, and played on the beautifully maintained putting green. The pool looked very nice but it was too cold. We highly recommend the Junior Suite with a balcony and fire place overlooking the lagoon. Our dog enjoyed the doggie bed, blanket, and food dishes that were provided. The grounds are beautiful and well maintained. All the housekeepers and grounds keepers for the golf course were very friendly and helpful. Most of the hotel staff were very nice especially Hannah who was very cheerful and kind.

We only had one unpleasant staff at check in. This took us by surprise since all the reviews listed how great the staff is. Maybe she had a bad day but it was not comfortable for us

Absolutely loved our stay the the Quail lodge! We stayed with two kids (6 & 8 year old boys) during the Thanksgiving break and every time we were out and about the kids kept asking if we could please go back to the lodge. We truly appreciated that all the activities were included (and not charge ridiculous resort fees) ; mini golf on real grass with a reputable size and challenging, pickleball, pool (heated), gym, fireplaces, s’mores and the parents loved to happy hour at 3pm. I would absolutely stay again and the kids will be talking about this place for a long time coming.

My only comment would be that the restaurant is not open every night and on a Monday night we had to eat in the bar area with a small-ish menu. But there was a full kids menu which was great and still some different options for us. The next night we went to the Mexican restaurant across the street and that was surprisingly good.

Didn’t take breakfast because the experience at Dinner the night before was poor. The restaurant was extremely cold and when we asked to be moved, this could not be accommodated - in an empty room! Our impression was that the staff wanted to go to the extent that a door was left ajar to keep the area cold! We did not consider eating there for breakfast as a result. Food was good so this is a shame. This extended to the bar after our meal. We sat down at 8pm. Facilities and staff all good apart from this experience. The person on reception was lovely and worth special mention.

See above

The rooms are clean beautiful and we also got free upgrade ,the stuff was really kind

We were in the second floor and while we enjoyed the view it was little bit hard to go up with our suitcases on the stairs

It’s just beautiful. Fantastic setting. Fantastic golf course. Lovely pool and gym facilities. Just perfect. Staff were all outstanding.

Sadly the restaurant facilities weren’t good for us. The restaurant wasn’t open at all on one night which meant we had to use golf club restaurant where we had already had lunch and the menu was limited. The following night the restaurant was open for shorter hours with only one or two hot items to order one of which was a burger which, although lovely, wasn’t what we wanted and we felt rushed to leave by 9pm. Whilst I know Sunday and Monday may be quiet days - travellers still want to relax and enjoy a lovely meal and wine and it was sad we couldn’t do this at the hotel on either of the two nights we stayed with you.

The hotel ground is beautiful, room was nice and clean. The hotel staff was friendly and very helpful. We got to the hotel late and I got hungry after midnight, called the front desk asking for microwave and their security guard brought one within 10 minutes, this was around 1:30AM, I really appreciate that. I would stay here again but would avoid eating here at their on site restaurant at all cost because the food was terrible.

My girlfriend and I tried eating lunch at one of the restaurants on site (we woke up late and didn't want to waste time driving out to lunch and making multiple stops). The lunch was terrible. I order the burger medium but it was cooked well to well done, their clam chowder was watery and lacking much flavor. My girlfriend ordered a quesadilla. We both ate only until we were no longer hungry and left about half of the food unfinished. Probably the worst tasting burger I have had in the last several years.

Peaceful! We weren’t there long enough to fully enjoy all of it, but it was so relaxing and beautiful. I loved how we had our own little patio. If it was warmer, we would have used it a lot. Loved the food delivery to your room.

Our room was clean, but there was some crusted yogurt on the lamp stand on the desk that was gross. The restaurant, Edgers, was horrible! I ordered for pickup a chicken garden salad. I got a mixed greens with goat cheese and no chicken. They also didn’t give us any napkins or utensils so I had to eat mine w a spoon.

I have been coming to the Quail Lodge for over 45 years and folks that take care of the place you can see how they treated as their own home everyone looks so loyal and committed to what they were doing on property keeping the heartbeat alive I'm so glad I remembered my old buddy quail Lodge

At my stay was over so fast LOL I think I could stay there for a month and just be so happy the breakfast was exceptional I had the omelette with English muffins and a little vinaigrette salad that comes along with it it's such a perfect combo I have zero to say negative about this property it's a very magical place

The hotel is very clean and efficient and the setting is quite beautiful. We stayed for part of our honeymoon, and it was perfect. After a small issue with a noisy family next door, the Manager couldn't have been more helpful, giving us a different (and quite amazing room) and was professional and polite. The onsite restaurant is lovely with a great menu, and we particularly liked the 3-4pm daily free wine in the lounge. Little touches like that show that this place really is quality.

Nothing at all, it was one of the nicest hotels we have ever stayed in, and I hope we will be back one day.