The room was clean, and the bed was super comfy! Great location for getting to and from LAX, without being so close that you’re woken up by airplanes all night. No major complaints, especially given than it’s significantly less than most of the other hotels in the area and just as nice. The value for what you get is excellent :)

Breakfast is continental but isn’t free. It’s actually $20, which seems like a pretty steep price to pay for, essentially, a bagel, even by LA standards. Lots of reasonably priced food options in the area though, so not that big of a deal.

Both of the reception staff were fantastic and helpful under stressful circumstances.

You should be absolutely clear about the name of this hotel!! There is a Sonesta and a Sonesta Select and it is extremely confusing. After 40 hours of traveling and a stressful walk to find the red sign to airport shuttles I was pleased to get on one only to be delivered to the wrong hotel. This added to stress under the difficult reasons for my travel for my mother is dying. I then was not offered any means to get to the other hotel and was hysterical.

The hotel is clean , modern, nice gym small breakfast bar with reasonably priced food such as bagels, muffins oatmeal.yogurt fruit plate good coffee. Well located. Staff pleasant Great bed.

They have a new policy of no maid service unless you request. No bed making, trash emptying or fresh towels. On day 2 of 4 I asked for towels and trash, they left a bag on door knob of towels..nothing else done. This policy should be stated & explained up front. Otherwise good value for a modern nice hotel. Pretty pool as well.

Fitness room, pool area, and nice size room and church for comfort.

I didn’t like that I saw a roach in the hallway. It was just one roach and he was on his back squirming. I asked the cleanup person to discard it before my husband saw it and snapped. To the property’s advantage, I think someone came in with that roach because it was the only one I saw in the entire hotel. & the microwave in lobby could be updated. Also, this hotel also has a pending charge of the same amount that was already taken from me. Leaving my account in the negatives. Hopefully this will be fixed soon.

nice and quiet

it’s been 2weeks and I still don’t have my deposit back 😡😡

The pool and garden area were lovely. Room was spacious and bed was comfortable. Staff were very friendly and helpful. Airport shuttle was excellent and drivers very helpful.

Would have been good to have some more food options on-site. The Starbucks was great but is only available in the morning. We arrived quite late in the evening and weren't up to walking to over to the in and out burger (not too far from Sonesta). The lift didn't work a couple of times while we were there including check out so I had to carry the bags downstairs- better than carrying them up though!

bed was so comfortable, and loved how so many things was near this hotel

i didnt like how during the 6 nights nobody came to clean our room or take out trash or change sheets, but other than that everything was amazing

The hotel is well maintained, up to date still wise, all the public areas are clean, neat.as are the rooms. The hotel appears to have been recently updated

We had an exterior facing room..there was some road noise. not pervasive, but noticeable against a very quite back ground in the hotel it self. STAFF?!! THE ASSISTANT MANAGER ..a remarkable person, multi tasked in check in process.. you knew she was busy, but felt you were getting personal undivided attention! She solved some potentially serious problems..quickly' Behind the recep dest.. some rel duds... approached desk they never got face out of computer or phone... reported a problem.. had to return next morning it was unrecorded..never corrected a wrong billing to someone else's account

I like the fact that the hotel was close to the airport. I stayed here in December, on the my way to Australia and did the same again on the return journey.

my flight into LA arrived early in the morning. I arrived at the hotel by around 9:30 am, and had to wait for my room (naturally). The room was ready shortly after midday, but the receptionist then proceeded to charge me for early check-in. She stated that it is normally $50, but she would charge 30. I mentioned then that I had previously emailed the hotel and they had told me that if a room was available the charge would be $30. She then backtracked and said oh, I’ll charge you $20 then, which unpaid as I was very very tired and needed to sleep. I don’t really understand how they can charge the extra money, as the room was empty. They wouldn’t be able to let it to anybody else because it was allocated to me. just left a suspicion in my mind.

Best dog friendly hotel ever. Free private LAX Tom Bradley pickup. Driver loaded my huge hockey goalie bag, huge 40" dog kennel, and two carryons into van while my dog and I sat beside each other upfront. All staff own pets. Reception automatically gave me and dog a wheelchair size room to accommodate all my luggage. Room was 2 doors down from exit on first floor with green grass and palm trees. Awesome hotel. Awesome staff. Excellent price. Flat rate of $75 / week for the dog was added to my bill. Excellent deal. Dog was allowed everywhere in lounge, hallways, room etc. Highly recommend. Quiet dark room with king bed. We slept in peace and then walked the safe neighborhood to the restaurants and gardens. LA Kings rink was a 12 min walk as well as burger joint and breakfast and Chinese food, plus grocery store. Perfect peaceful location. .