Location was within 5 minute walk from the Fisherman's Wharf.

The housekeeping service was not daily vs the cost of the room at $250 a night with parking. The hotel service should offer a discount for not having daily room cleaning.

Breakfast was decent, fresh fruits, boiled eggs, sausage and bagels/muffins, Hot coffee, tea and chocolate, Orange juice. We had the jr suite it was a Charming room, good size room, liked the balcony area and view. Had cups, wine glasses and plate in room. High celing. Loved the gas fireplace. Walk in shower and seperate tub.

We stayed 3 nights but did't qualify for room service. Bike rentals were overpriced. Bed and pillows were not comfortable. Thin walls we could hear outside noises and everyone walking down the halls. Toiled did't flush well and on day 2 it overflooded. (But they cleaned up the water quickly)

Nice, big and comfortable rooms

All was great except the breakfast. Supposed to be available till 10 am We reached at 9:40 am and except the bread, melons and coffee, no other breakfast items were available. 10 am should mean 10 am, Right?

Location, unique layout. Breakfast was decent (for a continental, which are usually awful)

Paper thin walls. Upstairs people were stompy. Street noise was way too much. Too many people on the road with motorcycles and/or cars purposefully modded to be louder and more obnoxious.

The rooms are a nice size. We loved the fireplace

The hot tub was out of order. Which was a bummer. And our sink in common area didn’t work and had some ants.

Location. All rooms are suits.

Nothing

Room was nice and ready when we arrived. Location was great and close for events we attended.

Because of rain the afternoon we arrived, hallway on our floor including in front of our room was flooded and water continued to drip during our entire stay. Staff continued to sweep the water away, but we still had to walk thru about half an inch of water every time we left and returned to our room. Appears some repairs need to be made.

The location was great. It was walking distance to fisherman’s warf and Alvarado street which had a lot of good restaurants, bakeries and shopping.

The parking was $22 a day and you weren’t guaranteed a parking spot. If you got there and the small parking garage was full, you still had to park in the street. The water temperature was hit or miss. One day it was hot and the other it was lukewarm.

Location and atmosphere. Within walking distance to everything! All of the beaches we went to were just minutes away (driving). It was within walking distance to fisherman’s warf and many shops and restaurants! Our hotel room and the hotel itself was beautiful and clean. We had a great experience with the lady at the front desk as well, she even went above and beyond to get us a fan to cool down our room which helped us tremendously!

Although this hotel states that it’s pet friendly (which is awesome) there wasn’t any areas that allowed our dog to potty so it made it hard and we had to walk and try to find spots for her that were away from the hotel. We also wished they had a pool! That would’ve made the stay perfect. Although they had a secluded hot tub, it was down during our stay.

Beautiful Hotel! I loved everything!! From my check in walking on the cobble stones, to the beautiful sound of waterfalls, my beautiful cozy suite with fireplace and balcony to the hot tub and a wonderful pleasant night sleep on the most luxurious bed and bedding. It was goodness all over, not to mention the delicious full breakfast and walking distance to downtown to walk it off. Beautiful, comfortable, sexy hotel.

No complaints!