By far the best out of the 8 other local places I've stayed in. Stunning courtyard, great tub, beautiful setting, comfy room. The staff were very nice, i felt safe there... Easy location on and off the fwy... But

It just sucks i can't use my chime card there. They allowed it that time, which i appreciated... But they only allowed it that one time.. i would love to stay there again and spend my hard earned money there but they don't like my bank because it's virtual? That sucks. I really really liked this place and would have already been back at least twice by now but i chime 🤷🏻‍♀️

I liked that the property was right next to the Ontario convention where we went to CreepI.E.con and so all we had to do was walk to and from. Saved money on parking which was nice. The place was clean and i liked the rooms they were big and the bed was very comfy. The ac worked perfect for us & the bathroom was a good size. The free breakfast was really nice, I’m used just cereal or oatmeal when it’s free. But we got eggs & toast and sausage with hash brown which all tasted good with free orange juice & coffee.

I didn’t like that i had to ask for more towels there was only 2 towels in our room. So i had to get 3 more towels and more pillows and also more toilet paper we only had one roll for our stay for our entire stay.

Beds and pillows were very comfortable. Temp of room good. Didn’t use microwave, but the fridge kept our drinks nice and cold. Plenty of light. Loved the lamps where I could plug in my phone, iPad, and watch all together! The hairdryer didn’t work but housekeeping brought another within a few minutes.

I was in a room for the handicapped and the shower made a big water mess on the bathroom floor. You needed either a bigger floor mat or a longer shower curtain to stop the water from splashing out.

The front desk staff was very nice minus one guy who was snippy when we locked ourselves out but even he wasn’t terrible just seemed annoyed lol.

The housekeeper walked into my room not once but twice. She doesn’t knock she taps the door with her nail. At least that’s what it sounded like so I was listening to hear it again cause I thought it was the tree hitting the window and that’s when she walked into our room I told her we didn’t need it cleaned and asked for more towels. Then I put the second lock thing over the door and went to take a nap not even 30 minutes later i here the lock catch the door. She was trying to come in again. I’m not sure what the miscommunication was but she needs to KNOCK.

Breakfast included is very convenient! The rooms are spacious and clean. Property looked clean and well kept. Staff was courteous and efficient. Lots of parking. Spires restaurant is walking distance away.

The breakfast needs a little more tweaking. Add regular sized muffins. Add a DIY waffle machine right next to the toaster. Biscuits and gravy are also an affordable add. Periodically check the USB ports in the rooms. Thank you for having them but they all should be working. About half of ours in the room worked.

Beds were comfortable. Beautiful facility over all. When we checked in I was told housekeeping won't come everyday. I need to give them a days notice. We were there 9 days. Day 5 I went to the desk and asked to have the room cleaned. Desk staff said okay and turned and wrote it down on a list. We got back to our room the next day they didn't come. Giving them a chance.. maybe a day behind they are. The next morning I even hung that sign on the door to tell them it needed cleaning. When we came back it hadn't been cleaned. By this time we had one day left. It was NEVER cleaned. The waste paper baskets are to small . The refrigerator was junk. The sink by the refrigerator area only one faucet worked. The faucets in the bathroom area didn't have hot water. Only hot water was in the tub. Three to four days my end of the hallway smelled heavily like someone was smoking weed. The breakfast was bad. The eggs weren't cooked all the way they were watery. And the eggs and tater tots were cold....everyday. oatmeal had no flavor. I gave as good a rating as I did because the beds were comfortable, the location, and the grounds and lobby were beautifully done.

It's all in my first comment. There were a lot of things! And with house keeping not coming every day. You would think the would give you a few garbage bags. But no wetook our garbage out every day and stopped at front desk to get afew bags. And could only get one day at a time. Same with towels. So we ended up with afew days of towels piled in our room. Please read my other comments

Staff was nice & helpful. I loved that their pool & jacuzzi were open late. Only breakfast item missing they need is bacon. Room was clean. Front staff informed us of everything needed before we got our room which was great. I love the free added parking as well. Their fountain is so relaxing for a sit outdoors.

They need a few different breakfast choices for a stay that's longer than 2 days. Overall was good

The look of the hotel was great. Room was outstanding and had everything we needed. Loved this hotel.

The breakfast variety was lacking. Since this was free with our room, it is not a deal breaker. We tried to use the restaurant for dinner but when we sat down we were virtually ignored. There were no other customers.

the room was amazing and i love how the couch was a pull out bed incase u had another person with you.. The staff was amazing when we got there and the breakfast was a bonus to it all my fiancé and I loved the time we got to spend away from the kids and it was a plus how restaurants and stores are not to far away.

the only thing I would have loved is to have a smoking room but it was not to bad to go out to the car because the parking is right outside of the door.

Great staff, very helpful. Room was well sized. comfortable. Beds and pillows were good and comfortable.

Breakfast was very poor. Eggs were like rubber. Coffee was bad. I understand it is "free" breakfast so people get it anyways, however, still people are paying for it, even if it is indirectly. Please focus on providing a better quality and choice. You will see your customer leave the office with a smile!