Hotel is next door to Turtle Bay Exploration Park and Sun Dial Bridge. Great walking area.

The door closer broke and trapped us in the room within the first hour after we checked in. Calling the front desk, they seemed a bit confused. An engineer and front desk staff came up after several minutes. The engineer was amazing. He needed more time to repair it so we asked to be moved. The other gentleman had already gone down to find a new room and was to call us. He never did. The engineer went down and brought us new keys. You would have thought they would have upgraded us or given us a discount for the inconvenience. The engineer was so friendly and kept apologizing , is what made it okay. Management should take a lesson from him.

We stay here often due to its location on the way to the Bay Area, etc. The location by the river is outstanding and the nature path is very welcome.

Didn't expect to pay an extra $13.00 for parking, especially considering the price of the room. That is one of those seemingly little things that conveys the feeling that management is trying to wring every last penny out of guests. What were they going to do if we declined to pay? Make us park off the property? A silly and preventable self-inflicted wound for a company in the hospitality business.

beautiful location, easy to get to, right off the freeway. Exceptional customer service! Room was clean, cozy, and extremely comfortable. Would recommend upgrading to a room with lounge access if possible for the free breakfast, snacks and beverages hour. A quick walk away for turtle bay and the sundial bridge. Nice swimming pool and cute restaurant Nextdoor.

Wasn’t made aware of the self parking fee of $14 until I got the bill.

The restaurant was cozy, waitress was very friendly and helpful. Room service breakfast and dinner on September 30 was excellent, professional staff. Hotel staff were very friendly and professional

Room service breakfast on October 1, 2023 was a miss. Half of our order didn’t make it, and the item that made it to the room was not to the specifications.

Taylor who was working the front desk when we arrived was very professional. We had an issue with our initial room but she quickly resolved it for us. Thank You Taylor!

Mosquitoes were biting on the patio of the Mosaic Restaurant.

I liked the location of the hotel, the cleanness and the impression the hotel gave you. I also liked the restaurant that was right next door, it was very convenient.

It was more expensive than most other hotels in Redding.

We did room service from the restaurant. It was fine, it would be nice it you had more options. We also took advantage of your EV chargers on site. Nice to wake up with a full "tank."

A bigger room that was dog friendly would be better.

Everything was excellent. The food was outstanding, the room was clean, and the location near the river and bridge was perfect.

The only negative was that we had no cold water for an hour or two on the day we checked out.

Lovely place to stay. Quiet. Modern and well kept hotel. Restaurant is very convenient, good selection of food and great staff. Zane was outstanding.

Nothing

My family and I stayed here one night while driving from WA to CA. The whole place and room was very nice, care for, and very clean. The rooms are a good size the bathrooms are spacious. We were arriving late and the hotel staff was every helpful. I also appreciated the staff still taking COVID protective procedures. The beds were comfortable. We also loved that there were enough outlets with combined USB charging ports all over the room. No worries about where or who get to charge their devices. The rooms were also quiet which doesn’t always happen even in new hotels.

For the cost you pay for the room you still have to pay nightly for parking. I feel like hotels should just include that in their stay. They provide water bottles in the room, one standard size, and one larger. Only the standard one is free. Either provide room in the water or don’t and have a “Snack Bar” area like many other places. This just felt like nickel and dimming your customers. While the beds were comfortable the pillows had zero support.