Location is fantastic, walking distance to Little Italy, the promenade, and two different trolley stops (the tourist hop-on hop-off one). Room was clean and spacious. Pool was quite nice and had some balls and toys for my kid to play with. The gym seemed pretty good though we didn't get a chance to work out.

Breakfast was mediocre, and all dishes and cutlery were single-use, which is not so nice. The train tracks are just behind the hotel, so you can hear trains go by all day and night. Also, the AC unit is really loud. We didn't mind the noise because we were after long trans-Atlantic flights, but if I wasn't so tired the noise would have disrupted my sleep for sure. All in all, a bit rundown and pricey for what you get but I guess you pay for location.

Ended up here at short notice as Hilton hotel overbooked us for holiday weekend. Super clean, neat, well located hotel just near little Italy. The staff are wonderful, eager to help, & baked us home made cookies as treats! Relaxing pool area w Bbq & fire pit, plenty of space even at full capacity. Rooms are spacious, a little dated w fully equipped kitchen & very comfortable beds + pillows. Good variety for breakfast, included in room rate. This hotel is trying really hard to please guests w service, & is definitely value for money, stay here - not the Hilton!!

We'd like a kettle for making tea in the kitchen, but used a saucepan on the stove top OK.

Very spacious in the room!

I was very disappointed with my recent stay. Although check-in was listed as 3 PM, our room was not ready until 5:30 PM, which was frustrating after a long day of travel. On top of that, the tub in our room was clogged, which was an inconvenience. I also requested a late check-out and called ahead to confirm it. However, when we returned from breakfast, the housekeeper was already in the room cleaning it out. I went to the front desk to ask about this, and it turned out the staff member I spoke with earlier never noted the late check-out request.

Simply the best place I've ever stayed in California, hands down. Friendly, helpful and professional staff. Took care of everything we needed quickly and efficiently with a smile. Room was exquisitely clean and well provisioned with a full kitchen, separate bedroom, and great air conditioning and heating. Blankets were warm and comfortable, bed was great quality, even the couch bed was comfortable. Bathroom was updated, functional and clean. Facilities at the hotel were terrific. Heated pool, with two barbecues available and plenty of seating. Comfortable, homey breakfast area. Gym, business facilities, etc. Easy parking (for a fee which is normal in San Diego), and easy pickup area for Uber, Lyft etc. Great location walking distance to the harbor, Little Italy, and everything you need. Train/tram stations nearby as well. We really just can't say how happy we are with our stay.

Everything was perfect.

The facilities were nice and seemed recently refreshed. We were greeted by a pleasant employee who checked us in for our reservation quickly, and we were each given a bag with snacks and bottled water. Cookies were in a basket at the desk. Our room was very clean and comfortable.. The bed was good for me, a side sleeper, and my partner, who is a back/stomach sleeper. We didn't use the kitchen, but it was stocked well for basic cooking. Bathroom in good repair. Was concerned because I'd seen some reviews that said the location was noisy. I disagree, for the location it's actually pretty quiet but you have to take into account: It is along a major road in the middle of a city.. It is in a flight path but the whole area is, it's right near the airport which was super convenient for us since we didn't have a car (we used Uber when necessary), there is also the lightrail nearby but this wasn't as loud as we both went in expecting. If you are especially noise sensitive, this area of San Diego isn't for you as this will be an issue at most of the area accommodations. The hotel was a 10-minute ride to the airport, 10-15 minute ride to Balboa Park and Ocean Beach. A convenient walk to Little Italy, wonderful restaurants, and local attractions like the USS Midway and some shopping areas. The facilities were clean, breakfast was basic but good, refilled constantly, and staff was quick to clean the tables as they were vacated. All the staff we encountered were friendly.

Our ONLY issue was the heater in the room. Was particularly cold when we visited and the heater was very loud and located in the bedroom. So, as a work-around we ran the heater on high before bed until it was sufficiently warm. We closed the door to the bedroom after turning the heater off. This worked well and we were warm through the night. The bedding helped and the room didn't cool off too much.

The situation of the hotel was ideal for a solo traveller. Balboa Park was a half hour walk away or accessible by public transport using trolley and bus. Little Italy trolley station is only 5 minutes away. Embarcadero was close and strolling there was always enjoyable. The hotel breakfast was very good and the pool area inviting. I would definitely stay here again.

The window in my room wasn't clean on the outside and half of it faced a nearby wall but it wasn't a big detraction when the pluses were taken into account.

We ended up here at short notice due to Hilton Downtown overbooking us for holiday weekend. What wonderful.luck! Staff here are FABULOUS, very helpful, made home made cookies for guests. Facilities are dated in rooms, but excellent bed & pillows, spacious & super clean. Lovely clean large pool w fire pit & BBQ. Decent breakfast w lots variety. Lots of young familes staying here. Very central location can walk to tram station too.

Only suggestion would please add a kettle to kitchen to boil water. We heated a saucepan of water.

Breakfast was good and they have a lot of healthy choices..Location is perfect with public transportation in the corner and at the heart of Barrio Italia and the bay. We liked the room facilities as well as the gym. Very friendly staff and clean place. Spacious room with a good desk area. Our room was facing the street, which we loved.

Super noisy place. If you don't have problems sleeping is ok!. The building and room feel a little bit old, especially the kitchen but we enjoyed our stay and everything was working.

Room was big and comfy, although furniture was a little bit out-dated. The kitchen was well equiped and the bed was super comfortable. Location is really good, 10 minutes from airport and within walking distance of many touristic places. It is just next to Little Italy! I loved the area. Staff was really helpful and gave support with everything I asked. Breakfast was fine with a fair selection of both sweet and salty items. Don't miss the free cookies in the reception, they are just are delicious!

The shower was old and did not work as good as expected. Breakfast is served with single-use cutlery, something not unusual in the area but not very environmentally friendly either.

Reasonably priced accommodation that provides a bedroom with separate lounge and small kitchen which allowed us the option to eat in if we didn’t feel like going out. Situated close to the waterfront. A decent breakfast selection provided to set you up for the day.

We had a suite at the back of the hotel next to the railway tracks so it was very noisy. You do get used to the trains going by but probably not a good option for light sleepers.