I was going to a show across the corner from the building, and having just flown in to SJ I felt secure being on my own in an unfamiliar city. Bed was comfortable, plenty of hot water for showers- with my stay being less than 24 hours I didn't take advantage of all the amenities, but the menu in my room makes me wish I did.

Beautifully remodeled hotel that has been there a very long time. They remained true to the original model during remodel, I loved it.

Parking. There is a parking lot right across the street if you don't use valet so don't get swindled farther down the street. We walked a block w luggage cuz I'm too cheap to 50 per day for valet but saw parking lot right across the street after we paid a block away.

I had an unfortunate incident and the entire hotel staff was extremely helpful! The room was nice, just a bit too small. However, the bed and bedding were very comfortable. I will definitely return when I visit the area again.

Just the size of the room, very small and tight quarters with two people. No room for luggage.

very nice and pretty hotel. I love old architecture and this was very nice.

I am a diabetic and disabled and I was very surprised to be told by staff that the vendor machine had no diet drinks for such a nice hotel. my stay was brief and late at night and I had to walk 5 blocks to and from to a get a soft drink late at night. I think I would mention to the management to suggest no sugar items. it won’t affect a future stay tho.

we went to San Jose from LA to see Depeche Mode. they played at the SAP around the corner and left in the morning. for out needs perfect. amazing beds I never slept so well. we go t a small room for one night only as well as the ladies. hey we are seniors still traveling to see our favorite bands

funny thing. it’s right me Original Joes. note for next time the hall way down stairs was so long until I saw myself waving at myself. greats staff

Location to venue a refrigerator in the rooms makes it easier to help with food expenses. Complementary coffee was nice. Valet parking was great.

Expense and reasonable price to dine in the. Hotel restaurant.. it would be nice to have a microwave in the rooms to help with food expenses

Hotel is clean, centrally located in downtown SJ. Staff was friendly and the restaurant has great food and cocktails.

Parking was challenging and I found no store inside to purchase snacks. There was a very loud party on streets so it was not very quiet.

Location, location, location!!! Steps away from the Convention Center, a block from the Performance Center, and near San Jose State, the Westin is in the center of a great activity hub. You also have multiple restaurant options (flavors and fares) within a block radius of the hotel. We drove to the city and the access from and to the freeway was easy and really close. If you are moving through the city, there is plenty of public transportation right at the front door. The Front desk staff was courteous and genuinely interested in helping us enjoy our stay. No pool, pet friendly, and beautiful!

Parking was solved by using Valet Parking ($45 for the day) but it's an additional cost. Although I didn't like the excessive cost, I was delighted with the staff and the quick service. It is fair to say that the cost was disclosed in advance, so I knew what was coming. Parking is also an issue because the entrance of the hotel is at a very busy intersection.

John at the front desk was exceptional. He made the check in process easy and quick. He gave us an upgraded room and made sure we knew what else the hotel had to offer. The upgraded king room was spacious and a great size for a couple. The bed and pillows were comfy. The rooms also came with free coffee/ tea and water. We only stayed for one night, but I would stay again. The parking lot across the street was 23 dollars which was decent for overnight parking. We didn't go when the lot was full but it looks like some days it can fill up quickly.

I get that the hotel is really old, but the carpets smelled really muggy. The hallways felt damp, but I loved the old decor.

The only option for parking is valet parking, which is not good, have only space for 3 cars on side of street to wait and is not safe. We circled around two times to see if we coukd park to check in and it was not possible. We ended up parking far away on residential road and took an uber to hotel.

We could hear a lot of noise from street in our room and ofcourse valet parking was not efficient.