The lady who works the night shift (short lady with blonde hair) is absolutely amazing! I have stayed here at the hotel and every time she has been so helpful! This time I was given a later check out due to issues with my flight & this was done free of charge. These guys just can’t do enough for you!!!

Even though they didn't have my reservation in their system they still had accomodations!

That booking didn't send our reservation to their hotel!

The room itself was ok for one night. It was clean & hot water for shower. Heater took forever to warm up the room

When we arrived, we couldn’t check in because the lady had to count the cash. Then once we got checked in- the entrance door was broken so we had to use other entrance & the door didn’t close all the way. Sidewalk wasn’t de-iced or shoveled. There was screens hanging off the windows, it just felt gross

Convenient location and friendly staff.

Hair on towels and sheets. Paid for a king, got a queen. Plenty of coffee and condiments in the room but no coffee maker.

Convenient location

Smelled of smoke, loud fighting “long stay” neighbors, hot tubs out of order

The staff was very friendly.

The bed was caved in and kept slipping into the middle. Not comfy at all. And people were above us running, throwing things and slamming doors until i called at 1240am saying they needed to do something about it.

The staff were pleasant and were dealt a bad hand having to run such a decrepit facility.

Did not end up staying for our reservation. Showed up and expected it to be a little run down based on the age but it was far worse than expected. The entire facility was unclean, reeked of smoke and mildew. Doors were broken. The original room assigned to us had not been cleaned since the prior guest and it wasn’t the only one. The front desk person had to take a master key and search for a vacant “clean” room. When she finally found one and took us to it, it was supposedly a nonsmoking room but reeked of smoke. The staff response was “it’s not smoke, it’s just old and musty” like that is okay. There were no elevators in the building which was tolerable for me, but 2 elderly women were left to carry all of their luggage up 2 flights of stairs and ended up failing on the stairs in the process. No response from staff who watched it happen and I ended up carting their luggage upstairs for them.

We did not stay long enough to try breakfast.

The room was nothing like the pictures, entire building stunk of feet and cigarettes, and room had lose wires hanging everywhere.

Very dirty lits of homeless around did not look like the pictures on the websites smelled bad did not feel safe.