Front desk staff upon check in was great. When asked about a Mail Drop the 2nd day, the young woman had no idea what I was talking about, had never heard of it. We checked in on April 5, 3024 to the Littleton CO location. The going woman on front desk duty was professional and helpful. The same position and characteristics was not true on the subsequent 4 days we were there. The breakfast hostess during our visit was friendly, on the ball!

Don’t let people exit through pool area. Several times floor was very wet & dangerous, no warning orange cones or signs. The cement height outside the pool exit is very high; dangerous especially in the dark. I fell, scraped both knees and my hands. No signage, markings or railings at all!

This lcoation used to have a great breakfast - mini quiches, croissant sandwiches, fresh fruit etc. but none of that has been offered in the past few times we have stayed there this summer. Just greasy sausage patties, rehydrated egg mix, there wasn't even any cheese to put on the egss, but there were a couple of mini muffins, bagels etc. It would be nice if they could bring back the breakfast choices they used to have.

Elevators were dirty, beds were made in a hurry and looked like they had already been used - very wrinkled sheets and pillow, loosely tucked, elevators were dirty, bathroom mirror had splatter all over it, shower doors smeared/not cleaned.

Overall facilities, including fitness suite and separate pool, in a clean and contemporary modern hotel

That there was no bar or restaurant availability on the Monday night I stayed! I was casually informed by the receptionist when, asking what time it opened after early evening workout and swim, that the restaurant isn't open on a Sunday and Monday despite there being no mention of this on the website...

The building was nice and new and clean for the most part. We enjoyed sitting on the patio in the evening after hiking. Our room was very nice, the bed was comfy. I liked the walk-in shower

My single complaint is the bathroom not being very clean, the floor was dirty (bits of tissue or toilet paper, hair and a disposable contact container,etc) and hand prints on the shower door. The counter top, sink and towels were clean though

A nice place with plenty of parking around the hotel. The place was quiet and not a lot of commotion going on.

Staff took a minute to help us at the front desk however. Not insanely long but just long enough for us to notice it was taking a minute.

Modern design, nice sitting areas, attractive decor,

No hot tub, gym was dirty, no gym wipes, no hand sanitizer, no cups for water dispenser, pool small and cold, outdoor patio small, confined, dark, no views due to big wall - if wall wasn't there it would open up views of foothills

Brand new but had problems with the sink! Would not hold water and had to turn off cold water to get hot water room 226.

The pool to small! Other properties had larger pools with hot tub

Wonderful staff, beautiful and clean rooms!

I think it would be amazing and also beneficial to you guys to make a shuttle to and from red rocks! You guys are one of the closest hotels to red rocks and lots of people probably book you guys if they are coming in town for a show.

The fact it is new meant that the facility was clean and updated, so that was a plus. maybe in a few years???…nice set up, everything was convenient and the staff was cool. the usb and plugs by the bed were good.

The bedside tables were small, with devices, a drink, Apple Watch, etc. First world problems🫤

The only 2 things I noticed was how COLD it was under the AC. The cold air blows in and I had to devise a shield with many towels. Also, the pillows do have a fowl smell to them. Are they ever washed? If not they need to be. My opinion .

See above