We had a room on the third floor where there is a outdoor heated balcony with a view of the mountains. Breakfast is more like a buffet in a fine restaurant instead of the normal hotel breakfast. This place is first class all the way.

There’s a $45:00 per night charge to park in their parking garage. I didn’t see that mentioned anywhere when I booked the room

Breakfast was great. Facilities great. Hot tub great.

The shuttle bus was sometimes inconsistent. Some days the wait for a shuttle back to the hotel was 30 to 45 mins. There were times there was only 1 shuttle operating in peak periods. The shuttle drivers were great. Some suggestions - ski racks needed at front of property and also near the lifts on level 1 and PA level to avoid leaning skis against walls. The outdoor room on level 4 is beautiful but needs some sort of retractable blind / louvre to eliminate some of the highway noise.

I loved everything !! You did a great job of all things . I like the water stations but we had NO WATER Bottles ? Did you give us bottles at check in ??? Were we supposed to ask ?? Is this something you should put on your website? I am a member of Marriott club but was not given certain amenities . Because I got the stay from a 3rd party. I was told at the time you were booked no availability!! And your cost was much higher than the 3rd party price .

Be competitive with the 3rd party’s price

Fantastic hotel, large very well designed rooms, great complimentary breakfast and facilities, would definitely stay again

Shuttle buses too busy on a morning / afternoon at peak times, needs two at peak times. Had to wait almost an hour on a number of occasions, other than this hotel is fantastic

Large lobby with lots of seating and a fireplace. Great breakfast with so many choices. Large quiet room with comfortable bed. Convenient shuttle to center of Vail. Very clean and new.

Right next to highway. You cannot hear it from the room, however it is loud at the hot tub and outdoor space. Only available parking is hotel garage at a relatively high price, not clearly disclosed when booking. Not in center of Vail, however the free shuttle brings you back and forth.

Brand new, super clean and neat, different breakfast everyday!

Room service was a bit complicated. Refresh every other day and full clean every third day. We could not be sure when the room will be cleaned or not.

Clean, modern, central location, & walking to shops

Hidden $45 parking fee- This needs to be disclosed in bold before booking. Very strong febreeze style cleaner used. (on floors & all in the carpet) While this may be an industry standard, it should be eliminated as its a nasty, TOXIC chemical & very impacting for sensitive folks like myself.

They had just opened this hotel a few days ago and everything looked shiny and new. Our room had a kitchenette and living room space , so overall very spacious. They had some water issue next day morning and they gave us late checkout because of that . Gym was also very well equipped. Property was very close to Vail village. Huge display of fall colors right from the bedroom.

Need to pay for parking.

The Residence Inn was a great choice for us in Vail. The hotel has all the amenities you need for your ski trip. Their shuttle service to Vail Village is very convenient and runs every 15 minutes until 10pm. Parking is great! Without knowing too much about other hotels in Vail, I think it is an excellent option in terms of price/benefit without ever feeling like a low-cost hotel (which it is not). 100% recommended.

The staff was friendly and helpful. The breakfast was healthy and filing. I didn't get a chance to use the hot tubs or gym, but that's on me.

Make sure all the additional costs are displayed upfront like $45 for parking a car.