Unbeatable location practically right next to the main entrance of the everglades and aligator farm, plus to the north Miam is close by and to the south Key largo it's also very close. The courtyard around the pool is great with many tables, sofas and sitting areas for hanging out and eat by the pool, includes shaded areas so is perfect to relax and unwind with families in between visiting of all the nearby places, can even come "home" (to the hotel) for lunch and break in between exploring the everglades or miami/keys in the morning and everglades in the afterrnon, by car there are supermarkets and italian and cuban restaurants nearby at affordable prices, easy to transport bags inside your room, easy to park, very convenient overall

pool could be heated, side entrances to the courtyard from the parking lot could be gated and enter by key only so we'd feel better in letting the kids roaming around in an neighborhood area that is a bit sketchy

The staff was amazing! Upon checking in we noticed several things needed tending to, most especially the air conditioning, and no light in the bathroom. The front desk sent the maintenance guy to our room and he replaced the entire thing, along with a new light fixture. The breakfast was amazing! The beds and pillows were wonderful!

The rooms need some attention. I would think housekeeping would tell the manager when something needs to be fixed, like no light in our bathroom. Or have a plan in place to attend to damaged or worn out furnishings. Not the case. The upholstery on the chairs needs to be replaced. See pic. BW you are better than this.

I absolutely loved everything about the property. Very clean inside and out, staff was very pleasant especially the one young lady cleaning up after everyone during breakfast ( 7-20 7-21 ) she helped catch the waffle line up due to some folks and children not being so pleasant, she did it with a big smile, she kept the whole dining area very clean and again with a smile, I made a comment about how I loved the smell and she smiled again. Sweet lady she was. 😃. I just loved our couple days there and BTW, breakfast was amazing and my family and I thank you all so much for an amazing couple of days. We will positively be staying there again when we travel down that way.

There wasn’t one single thing we didn’t like.

I love this place! I like the location, it's right next to Key Largo. There are more restaurants, and stores than I can count, and they are so close. There are beautiful trees and plants around the property including the pool area. The vibe is especially cool. Everyone is so nice. The employees work hard and are very helpful and knowledgeable. It's amazing. Thank you very much.

I think the bathroom could use updating, and the guest laundry could be larger.

Loved this hotel! Exactly what we needed for our Everglades, Upper Keys vacation. Honestly, the property exceeded our expectations. The beds were extra comfortable, room was clean, and the breakfast was better than I thought it would be. The location was fantastic, only a few minutes from the Everglades National Park entrance and 30 minutes or so to Key Largo where we had a great snorkel experience. Highly recommend this hotel!

The hotel is located perfectly if you plan to visit Everglades National Park and/or Key West. The breakfast was nice, the staff very friendly.

The AC is extremely loud, so if you have troubles with sleep, I recommend using earplugs. It is also located next to the main road with lots of food chain restaurants which might be a little smelly. No elevator available, so think twice before taking a room on the first floor if you have big luggage.

the pool is great - parking is great - rooms are ok for such a venue - sometimes a bit overpriced - location was very good for reaching back and forth from Miami to Key west. Late checkout very helpful..

well: a bit too many signatures electronically for my taste...and credit cars payments required in the process...prices on weekend a bit high for the location in general. And one suggestion: if you change to daylight savings time it would be helpful to give customers an extra hour for checkout right away on that very special day.

Great stop off coming from the keys onto west coast nice pool area Handy laundry to wash and dry $8 but very toxic smell needs better ventilation in the laundry room

Breakfast items all very sugary sweet You can hear everything in next door only a door separate us it must open to let family share a bit uncomfortable! The neighbours were up at 6am drying hair etc I was trying to sleep

Great location if you’re willing to explore Key West, Everglades or Miami and surroundings. Swimming pool area is super comfortable, either to swim or just chill by the table. Rooms were really clean, the area is quiet so you can get a good rest. The personel was friendly and willing to help at any time.

The variety of the products served for breakfast could be wider, but I guess it’s a standard in American hotels so I don’t count it as a disadvantage.

Room was cleaned and serviced daily.Breakfast food was great. Both Night auditors was amazing. All cleaning staff and Fernando was pleasant. Love how they work as a team to make sure the guest is comfortable. The pool was good as well. I wanted to stay a few more days but we just headed to Uptown suites after the breakfast lady had bad service the second time (Not Joyce) can't trust her making food. Shey the only reason we won't be staying again.

The only issue was the breakfast lady NOT JOYCE. Joyce was amazing, polite and meet her expectations for the hotel. The other lady with the ear piece was rude . Did'nt make breakfast enjoyable. I watch her one Wednesday when a little girl ask her something about the waffle maker and she had one BIG attitude, walked around with her face frowned up, when ask questions she ignored or short answered. literally was slamming the equipment from the waffler maker all the way down to the end of the food. She should not be working around guest. Whatever she was mad about wasn't serious to come to work and take it out on people. Nasty worker. Also June , wasn't welcoming. She wasn't mean neither but just answered everything with a BLAHHH.