check in was easy. there were no hidden fees. the room was clean when we checked in and was continually cleaned, bed made and fresh towels every day. the shower was large, had plenty of hot water and water pressure. there was clean dishes and silverware, a coffeepot, glasses. the wifi was good. the tv was new and we could use our firestick on it or get many channels. the bed and pillows were very comfortable. and it was pretty quiet. the pool was nice. breakfast was incredible: omeletes, egg sandwiches, oatmeal,waffles, cold cereal, juice,coffee. and coffee all day long was available.

we loved our stay.

The location was perfect for us. Right next to the Everglades, the Keys, Biscayne NP and close to Miami. The staff was friendly, the hotel quiet. The breakfast was great.

A few things which were not so nice of course as well. No fresh towels in the evening in the gym, half of the lamps in our room had no bulbs in it, and a couple of sockets didn't work.

A great option close to the Keys and a 10 mn drive from the Everglades Flamingo road entrance, for a very decent price! We enjoyed the breakfast, the very confortable beds and the Neutrogena bathroom products. the room even had a kitchen. We particularly liked the fact that there was a curtain separating the convertible sofa area from the bed . This a simple but great idea when you are travelling with children and want a little privacy.

the damp smell in the room

The rooms were new and very clean. Staff was friendly. Breakfast was good for American standards.

The area around the swimming pool could use some updating and some climbing plants in the existing pergolas for shade. The pan that was provided with the induction stovetop was very small since we are a family of 5…but we made it work. I hadn't realized that the place was so far away from most touristic sites which is difficult of you don't have a car.

The room is spacious, with a pull-out couch and a portable cooktop, along with all the essentials for cooking. It’s clean, the bed is comfortable, and breakfast was decent. The staff is friendly and allowed us to check in earlier.

The room has a stale smell, and about 10 of the TV channels aren't working.

Great space. Loved the rooms. Staff were decent

They claim to have laundry but it is never working and though they post a desire to help they did not. There is no current date when their laundry will be up and running again

We had to switch rooms .both were clean and nice.breakfast was hot and freash.omar at front desk was always happy and helpful. We stayed twice now and are hopeful we will be back again.

Fridge door opened the wrong way..

The hotel and staff were very good, however Booking.com staff were totally unhelpful after I accidentally booked a room with a non cancellation policy. Despite multiple calls and emails a received no service or solution from booking.com and will never use your website again. I didn’t need to change my reservation in the end so it didn’t matter that was booking wasn’t flexible, but you need to have a simple method for customers to correct booking errors, such as a 24 hour cooling off period

The location was great for what we needed. We picked this hotel because it was so close to the keys without having to pay the keys prices. It was great that this room had a kitchen and sofa. Both were nice to have.

The room wasn't as clean as it could be. The sofa and carpet were stained. Looked gross. I didn't sit on the sofa or walk without shoes on. Also booked the room for 2 nights and was checked out by the proprty after the first night. I got a bill in my email. I would never have known other wise. I had to show my confirmation that I booked 2 nights. They did correct, but not without my urging. We were about to just go and get our things. It was like they didn't believe us. Will not book this property again.

Booked for the weekend to attend a wedding. Location was perfect! When we checked in, our room smelled stale and of pee, and the tub wouldnt drain. They changed us to a different room no problem and we were good! The Little kitchenette was super convenient. Towels and dishes were clean. And the AC was amazing. Cuz of covid the pool, gym and breakfast were closed but it wasnt a bid deal. We ended up going to Cracker Barrel for breakfast! Would def return when in in Homestead again.