Very clean and kept up even though it was an older motel. Nice to have the kitchen which was nicely stocked even though we didn’t use it. Staff helpful and friendly. Elevator, laundry room, ice, snack & drink dispensers, QUIET, microwave, fridge, hairdryer, iron & ironing board. Separate in room cooling and heating unit. Plenty of parking. Comfortable beds. WiFi was good.

Could have had a multi charging station for phones, tablets, computers. That was really a minor thing.

kitchen with a large fridge then most hotels

a toaster would be nice Guessing since I just was in a hurry and needed to book fast I must have missed the part about the $50 charge for a deposit...supposed to be refunded after check out. But last time we had to pay because we did it through BOOKING.COM {that was what we were told) it was a $100 refundable deposit and it was never refunded. But that was to late to deal with it, because it was pending deposit for a week and then cancelled by the hotel. We were told to contact the corporate, called and they were rude and told us they never cancelled the refund. I WILL NO longer stay at a Holiday Inn EVER!

The room was great - I could see my spouse and I staying here for a week or so if needed. The room layout was great, it was not congested or too much. The decor is not modern (like just updated) but was not old and outdated. We did not use the kitchen area but we did look through it and it looked like it had the basics one would need/use if staying longer.

the TV - not that it was old but something was either wrong with it or the cable box - after watching it for 1.5 hours it shut off - we would have to wait a minute and then turn it back on. it got to be a bit annoying after a while.

The staff was fantastic! Super friendly and helpful and efficient. We had everything we needed. I needed wifi for work and it worked perfectly. There was a kitchenette with pots and pans and plates, cups, dish soap, towels, etc. We needed to adjust our booking by a few days and they were more than gracious to allow us to do so on short notice without penalties - definitely a bonus! We were waiting for our new house to be ready, and it was the perfect place to stay while we were in limbo.

The only two items that I would have changed: the TV was old and did not have a sleep timer - this would not be a problem for people who don't fall asleep with the TV on, so not necessarily a bad thing. The mattress seemed soft and comfy when we laid on it, but I woke up with a sore back; probably just my age and sensitivity, so again, not necessarily a bad thing.

I enjoyed everything. I just didn’t get my 50$ deposit back!!!!

I didn’t like how they kept my 50$!!! They said it takes 1-5 business days and this is day 4!!! Hopefully I get it tomorrow but GOTDAMN does it really take up to the last day for just a 50$ deposit

The location was great.

There was no breakfast, which I thought there would be. No workout room either. No hair products in the room and had to go to front desk for coffee for room. I also had wanted a late checkout and could not. I am a member of Choice Privileges’s and was told I could not get my points.

man it was clean, bed was great. quiet and the staff were super friendly.

everything was on point!! I had a bad experience at travel lodge omg and I was scared to come back to florida. now I found my perfect hotel when I’m in town thanks to suburban. Damn great experience

The man at front desk took care of a group gathered outside below our window that were quite loud at bedtime. When we explained the problem he dealt with it immediately. Liked having full size refrigerator because not thinking I packed all my produce in my fridge at home and forgot we had to stay overnight so I was able to put it all in the fridge and repack it the next morning. Every thing was clean and neat we picked up frozen breakfast sandwiches ant 7eleven ( walking distance away) put them in freezer and was able to microwave them and dine in before ubering to our ferry. Since I had packed a full huge suitcase of food I had coffee in my bag and used napkins I had brought for filter and was able to make coffee as well and made a pot the night before and chilled it for my daughter's iced coffee as well the next morning. Dish toels provided but no dish soap. Our daughter smokes so the smoking area by the pool was quite nice for her. The hotel was only 1/2 hr away from our ferry boat dock so good to know for future trips. The clock between the two beds in our room had a USB outlet for each bed handy for phone charging. There was a full size mirror to check your appearance. Did not think of taking pics. Absolutely would stay here again.

Would have liked in room coffee. The maker was there but no coffee or filter. Also dish detergent and paper towels would be nice.

Loved everything.....bed was comfortable, the sheets were clean. The pillows were nice. Plenty of space...

The bathroom tub shower pull would not stay up, so could not take a shower & did not find this out until next morning. And water pressure was not great.

The staff were first-class, making my stay very pleasant. All staff were very friendly, very helpful & really contributed to ensuring that my extended stay was so relaxing.

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