It was cold so the pool was cold, wish they would have turned on the pool heater. I think they was going to but a little bit of miscommunication between staff.

The beds where ok not as soft as I would have liked them. The older I get the softer the bed I want. Other than that, everything else was awesome!!

Everything was very clean, the food was good at the onsite restaurant dinner and breakfast and both were reasonably priced. The evening staff when we arrived were amazing the morning staff was good not as nice as the ones the night before. The lady at the desk Chevone went above and beyond she was exceptional!

Staff were outstanding and facilities very good.

Room only cleaned once and have to request if wanting more. this should be just done every 2nd day.

The location was perfect since we had numerous friends that we visited in the area. The pool was very nice as was the lobby area. Our room was a good size and well appointed. There were a couple mostly cosmetic issues which is why I didn’t rate the satisfaction higher.

The staff was very friendly and efficient. Checking in and out was seamless and our room was ready over an hour before check-in which was nice since we had plans to meet friends.

The only issue I had with the hotel was the room key was not working good at all I changed keys about four or five different times during the week that I stayed and none of them was to my satisfactory. Other than that I thought the room service the room itself the amenities the services that it offered was fantastic was just great for the price and I would stay there again I just wish they could do something about the keys not working properly that was my biggest issue while I was there the service the customer service was fantastic it was great Plus for them.

Breakfast was very tasty. A good variety of food choices. Location was convenient, since my daughter lives close by to pick us up for daytime activities. Staff very friendly and room was very clean.

We found the air conditioner a bit loud at night while trying to sleep.

I don't think that breakfast was included in my stay. I thought I had to pay extra for it. So, I didn't get it.

It was difficult to find the hotel and entrance because it is tucked back. My GPS had me come in through a parking lot that showed the back side of 2 buildings. I didn't know which one of those (if either) was the hotel and had to weave around to try to find the front.

Couldn’t figure out the Tech stuff on the app. Kept saying something about connection not working. Could have been human error as well 🤷‍♀️

As much as the rooms were and breakfast was not included I didn't like that. I paid less and other hotels and breakfast was included and they had a very good buffet.

The staff was outstanding. Very friendly, accommodating, and professional. The dinners were pleasant surprise, 5-forks. It was obvious the chef, Jasctain(sp?) took pride in his craft, and Master Mixologist, Brittany, made hanging out in the lounge a lot of fun. The pool area was very nice, and the room was clean and comfortable.

The breakfast I would only rate a 3-forks; pre-made pancakes and French toast were dry and hard, make-yourself waffles was done on waffle maker that was never cleaned, and the made to order omelettes were not as fluffy as what I’m used to. My wife did enjoy their oatmeal, and the fruit selections were fresh and flavorful.