It was clean and the staff was friendly.

I was charged 48 hours prior my arrival date. my reservations stated I could pay at property. when I call to see why I was charged I was told it was their policy to secure the reservation. This was not noted anywhere on Booking.com site. I would have used another method of payment if this was specified at time of booking.

The room was clean and really comfy. Way better than other inns near by. We loved the mattress and the pillows. My pups also loved the bed to rest. There is a mini dog park & beach across the road in Liza Jackson park. It is small bur really beautiful. Recommend to visit there. Chicken in the egg right next to the park serves the best breakfast. Also, the receptionist who we met when checking in, she was cool.

The Fort Walton Area is really pricy. I just thought the price is for safety. The crime rate of Ft Walton is quite high, but while staying here, we felt safe. One thing weird is... idk why.. some body took the Animal Friend Inside magnet on the door. I really don't understand why people steal such stuff. Anyway we had to ask for it at the front desk. Also other random guest put their garbage bag in front of our room door. Please have common courtesy.

This is a new building. Very well kept both inside and out. Bonus - free use of laundry facilities. Attractively decorated. Generous sized dog walk area. Pool, loungers, shelter with table & chairs as well as barbecue facilities. Although on the busy Miracle Parkway it is almost directly across from the Lisa Jackson waterside Park. Lots of shopping nearby. Accessibility is built in with some rooms having special equipment for the hearing impaired. Doors all 36" wide. Kitchens feature full sized fridges.

Heavy traffic at times.

The room was clean and spacious. Like the kitchenette. Lots of parking spaces. The parking lot was clean and so were the grounds.

I didn't like that it was a pet friendly hotel although I didn't hear any dogs barking. The door to the rooms was hard to closed. You could hear the doors from the other rooms being closed. You could hear the people in the next room. The front desk staff lack personality. The housekeeping staff was friendly. In the future smart tvs in the rooms would be nice. Pet friendly hotels should be all tile or hardwood. There was a rug in the bedroom area.

I loved the fact that there was an area to cook with a large refrigerator! I was also impressed with the bigger container of Dove products! We really enjoyed the grill!

There was a few strands of hair in the tub. I wasn’t pleased with the manager or whoever she was coming out and stand behind the receptionist to here what we were discussing. Maybe sh was in training 🤷🏽‍♀️

Close to everything we needed, the beach was less than 10 mins away. They don't serve breakfast, but with the kitchenette, we were able to make our own. The area wasn't what I expected but it was quiet and safe. The staff was courteous and accommodating. I have no negatives and didn't encounter any issues.

Shower pressure wasn't the greatest, but that's a personal preference.

it was clean and easy to find. Super comfy and worth the price.

The lady at the front desk saw me standing there and never acknowledged me until i tapped the bell. I felt like she gave me a hard time also before she gave me the keys to my room. It really bothered me as a tourist. The other staff were okay. I was expecting happy faces though. oh well i still enjoyed the stay with my kiddos.

We absolutely loved Candlewood. The hotel was very clean, staff was very nice, maid crew was respectful and courteous. It always smelled so good in the hallways. Clean pool area, loved the complimentary grill stations! The only issue we had was the bathtub didn't drain very well. It was a little on the pricier side but, the hotel was very nice. I would suggest adding 2 more tables to the grill area. When more than one family is there, you don't have any room for your items. The room itself was very nice. A little dusty but otherwise clean. I love that this hotel offers laundry area for guests to do laundry and for free! We definitely plan to stay at this hotel again when we visit the Ft Walton area in the future.

The room needed a good dusting and the tub wouldn't drain very well.

Staff was super nice and helpful. Seemed happy to help us. Location is great. Just down from the busiest area so is easy to get in and out but still close to everything you want to see and do. Room was big enough so the 3 of us didn't feel cramped. Had 3 chairs and a nice size table desk area. Kitchen area had all you would need to create your own meals.

Beautifully located near our friends and centralized to Fort Walton, Navarre, Pensacola, Biloxi, Niceville.

The orange juice in the cupboard was spoiled and there was a drunk passed out in the lobby Sunday night, our last night there. Other than those two things, Candlewood Suites gives Home2Suites a run for thier money, for sure!❣️