The location was great and very close to the place we had to visit. The room was very clean and comfortable. The whole place was clean including the parking lot. The bed and the pillows were so comfortable, normally I wake up with a very bad headache when I sleep uncomfortably, but no headache so that's definitely a plus for me. The breakfast was so delicious. The staff was very professional, courteous, and polite. I definitely plan on staying here again.

The entire facility was really clean and well kept ;; the breakfast that they offer was just enough to hit the spot ;; the location wasn't bad as everything else U ever want was fairly close bye and easy to get to

How can a facility be in Orlando and not have a pool to be in full use when customers arrive at their facility;; I had a grand daughter and a great grandson very disappointed that the pool was shut down as they both were looking forward to time in the pool even with another pool offered but 15 minutes away is unacceptable ;U should make a better effort to insure that the pool is in operating condition all the time ;;; plus having the fire alarm to be accidentally tripped on at 330am in the morning wasn't the best of situation ; when U have young children and they get woke that way it's hard to get them back down in these two areas of attention this facility fail my needs

Next to the trail- beautiful! the room was spacious and the view to the river very great. close to malls and all points of interest. We loved Farah!! and the breakfast. Pool was great too.

there was a certain smell in our room. maybe it was the air con? we turned it off our entire stay

Friendliness of staff, but I experienced an issue after leaving. There were too many transactions placed on my card and it has held up my account for almost a week now.

Just the issue with my card. I will think twice when it is time to reserve a hotel.

From check in to check out, everything was smooth. Excellent staff members. So attentive to our needs. Will return. Thanks

This trip everything went well

The staff was amazing. The room was very clean and comfortable. .I will stay there again

I loved everything.

This place is very updated and awesome. Great breakfast and the staff was awesome. The hotel was great for family.Nice pool but it was closed for inspection. Hotel has reasonable rates and is on a great location.

Big update room and very clean!!

The poor was under construction still and we didn’t know. The big young woman always sitting on the other side of the desk talking on the phone expecting to talk to me from where she was. The young guy that checked me in A+ for him.

The two gentlemen that worked in the afternoon and evening were AMAZING !!!!

super UPSET that the pool was closed. Temps were in the 90's and I was there a week with NO POOL and NO explinations why it was closed

This was a very modern feeling hotel. Lance and Robert were professional and made me feel at home when I was away from home. This was a nice 1 mile walk to the Rosen Shingle Creek hotel when was where my work had taken me. I would recommend staying here.

No complaints and it exceeded my expectations