Staff for the hotel was amazing, the restaurant staff was ridiculous. The security guard helped us with questions about the restaurant while the 2 staff members stood there.the tiki bar is a great idea just doesn't look appealing.

Being ignored by the staff and the restaurant and the lack of food close by since the restaurant there closed at like 8. I also got the garden view which wasn't garden at all a simply view of the back parking lot

Room was lovely (Once we were upgraded) Pool/Bar area good live music, great food and top notch staff

We initially booked a "Garden view" room. Which on check in was actually a "Car park" view. I complained to the front desk, they said we know "this is what the owners of the property want the description to say and we are not the first guests to make this complaint" I was offered an upgrade to a pool view for a charge. After speaking with the manager we got upgraded for free.

I was booked from a Wednesday afternoon to a Friday morning during Hurricane Milton (October 9 - 11, 2024). The hotel staff went ABOVE AND BEYOND THE CALL OF DUTY during that time. Everyone of those people deserves a BIG BONUS. The hotel staff did the best they could during the chaos and craziness of a Florida hurricane. Applause! Applause! to all of the staff. I was honored to be in the company of such dedicated and honorable employees.

We had a wonderful stay. We had a room with nice balcony and 2 beds, it was big enough for our family. We were happy with the beds, because many places have 1 bed + a couch to sleep on, but beds sleep way better. In the room you find a mini fridge + a coffee maker, but there is free coffee and tea in the reception, so that is convenient too. We loved the pool area with bar and restaurant. And the resort is in a good location, only 17 min drive from Siesta Key. And 17 min drive from the Amish restaurant we wanted to visit (yummy!). Furthermore it is close to many shops. Our stay was great and we wouldn't hesitate to go here again.

Nothing

very good location and the renovations are going to make this a great place to stay

the lights outside are bright at night while trying to sleep

Every morning when we got up we went over for the breakfast.. The lady that worked there every day was great.. Our trip to Florida started off a mess but she helped with good advice on things to do with kids and places to go.. Any time we needed things they were there for us.. I would definitely stay there again.

Nothing. Everything was great.

The room was great, just as expected. We also loved the pool & bar area. It was nice & clean and within short distance to everything we wanted to do.

Front desk staff was not very welcoming or helpful. We were not told we needed a parking pass to park at the other hotel on the beach until we called to find out ourselves when we were already there. I asked where I could find milk for my baby late at night without much help either.

We enjoyed our stayed our room was nice and the pool area was great.

1st) We was disappointed with the breakfast that was served, it wasn't that good.. 2nd) The rooms has blinds and even though you closed the blinds at night light still came through them which made it difficult to sleep. It would've been much better if there was curtains to block out the light.

Was told no pets but saw a couple dogs at pool and way too small to be service dog. One could have been. Also Room 150 had a small dog in room. Ate on-site three times. Food very good but service at bar lacking. Definitely disorganized. Breakfast very good. Very low water pressure in beautiful shower. Doors very noisy in morning, however, we were also by exit door. All staff VERY nice with exception of one lady. Not friendly.

Pets Poor service at tiki bar Noisy doors

The staff was àmazaing. My wife is handicapped and cannot use a shower. When we got to our room we realized it didn't have a tub. I called the front desk and spoke to Amy B. and she immediately moved us to a much nicer room with an incredible jacuzzi tub at no extra charge. I spoke to the manager to let her know how much I appreciated the accommodation. She was phenomenal as well. Because of the staff we had the best stay at a hotel we had ever had. We've decided this will be our go to get away spot.

Everything was perfect from the restaurant to the room. 😁