We were lucky to find a place to stay and to have dinner on Thanksgiving in Augusta. The location close to the river walk was lovely. Overall our stay was ok, but a few things could be improved.

No access to WIFI. I had booked with Booking.com, and I was denied access, i.e. I could not enter the WIFI, because "my email adress was already used". It was kind of hanger. I called IT assistance, but they could not help me, restart did not solve the problem, finally I was sent back into the waiting loop where I could listen over and over gagain to all the nice things the Marriott group was offering, except WIFI. For dinner I ordered a Starter called Artichoke with a cheese dipping, but there were no artichoke, just plain melted cheese. They took it back and did not charge that starter. Most people working in the hotel were friendly and helpful, but some unfortunatley not so much, e.g. at breakfast.

Location was super-convenient as we didn't have to drive back and forth to the convention. The staff were all super friendly and welcoming, answering all of our questions. The room was very nice and the beds very comfortable. The hottub was a welcome addition, especially after walking around all day. I loved the fact that we didn't have to drive to and from eating locations, as not only were ones available on-site, but also within convenient walking distance. There was virtually no noise at night, which was welcome.

Due to modernization of the elevators being in-progress (which i assume to be maintenance/upgrades of same), there were times where waiting on the elevators took longer than expected, particularly when checking out. Also there seemed to not be many luggage carts available upon check-in or check-out. These inconvenient but did not dissuade us from planning on coming next year.

Staff was excellent and friendly.

My wife is allergic to dogs and cats so I asked for a room that was never used for pets. I was told that the hotel does not have rooms that were pet free. Other hotels, have rooms that are never used for pets so people with allergies do not have a problem. Our rooms were clean and not carpetted so my wife did well but the hotel's belief that pets are more important than people is sad.

Location was great and close to the event venue we were attending.

The check in and check out for the Suites side was in the Hotel. Would be nice to not have to walk to the other side.

Spacious room, good breakfasts, very nice personal.

Bad sounding isolation. You can hear original talk in the next room. Small swimming pool.

The hotel was wonderful. It was very comfortable and clean and the restaurant was great.

The communication with staff is terrible.

Rooms were really nice, with nice touch appointments. I especially liked the couch & work table & the lighting strip at the headboard. Nice large shower & separate make-up mirror were nice in the bath

The restaurant closed super early. I was there for a business meeting that ended right at 8:00 pm & by the time I made it down to the lobby level only bar service was available. Already exhausted, I had to drive several miles to reach eating establishments open. The hotel knew a meeting was being held & that likely attendees would be hungry after 4 hours.

The staff were very friendly and helpful. The room was clean and comfortable.

My only dislike was the bathroom door. Not a fan of the sliding barn door for privacy when in the bathroom.

Everything

The weather

Customer service front desk service was very professional I ate at the restaurant and the food was very delicious the waitress was it very nice ,my room was clean and fresh very sanitized view from my window was beautiful love the lake nice quiet environment.

The heating system took a while for my to get warm