The location of the hotel was great and our very late at night check-in worked out just fine, even though they keep the front door locked at night and access is granted after ringing the bell. We fortunately only waited a couple moments before being let in. The elevator to our room was decorated with music albums and the entire vibe of the place (the music, art in the halls and walls, and the chalkboards on doors), was all very unique, but gave me a familiar feeling of nostalgia. Our room was clean, but it was really, really small. But not like we had to spend much time in there - we were on vacation to explore, which is what we did most of the time we were there. Helpful suggestions from the front desk were appreciated, as was the bar within the hotel's building, and the coffee shop next to it.

The smallest room I've ever stayed in is noteworthy, but nothing else really to complain about. The girl at the front desk who checked us out on our departure wasnt' all that friendly, but the guy at check in had enough personality to make up for that. He was really nice! Front desk will hold your bags while you wander after checking out if you are catching a late flight. But perhaps that chore was why our interaction upon leaving wasn't the warmest.

The room was a little smaller than what I expected but it was good. The staff was nice.

Parking is expensive but I didn’t mind because I was expecting that. The fact you have to pay every time you leave I didn’t like.

This location is super conveniently located to tons of great restaurants, bars and shopping including Eataly just on the next block. High end shopping and touristy outlets are less than a 10 minute walk towards the pier. There's a red line station just around the corner in case you need to go any further than walking distance. I found the property to be pretty clean and relatively quiet. You may hear some sirens in the middle of the night, but that's unavoidable in the city. The rock theme is fun without being *too* cutesy. The gym, while small, is better equipped than most hotel fitness centers. I wasn't a fan of the attached coffee shop, but again - Eataly is just a minute's walk down the street.

Just a couple of minor, nitpicky things... When I checked in, the front desk agent told me my room number out loud. In my experience, for security reasons, the number is to be written down and pointed out so that others in the lobby don't know what room you're staying in. The room could've been better stocked with additional toiletries, tissue, toilet paper, etc. I requested more specific things and the front desk instead had housekeeping show up with a ton of towels and stuff I didn't need. The cleaners also chose mid-morning to mop the floors around the fitness center with super strong scented solution which is tough when you're already breathing hard. Seems like that might be better scheduled for mid-day. Like I said, nitpicky stuff.

The decor in the room is very funky and interesting. Lots of unexpected little touches that will surprise you and give you a unique experience in terms of a hotel. Room was relatively quiet except for loud doors from people leaving their rooms. The concierge was amazing with good advice. Spacious room. The staff overall was quite friendly and helpful except for 1 woman in the morning.

No coffee machine in the room. While we knew we were getting an inside court, having windows looking at a parking garage isn't the best, we kept blinds closed. One morning, the women at the front desk was quite rude. We didn't know the TV remote needed to be charged and had trouble with the TV and her response was quite off-putting. We were on the 9th floor so ensure you are high up for noise from the street or the bar below.

Fun quirky boutique hotel. Nice coffee shop and bar downstairs. Great location. We could walk everywhere (even with a 4yr old and 6 yr old) - we walked to the river cruise, to Magnificent Mile, Navy Pier, Millenium Park etc. Large rooms - we booked a double queen room with living area. It was perfect, as we could put the kids to sleep and sit in the living room watching tv. We really liked the unique view from window in our room into the back alley where there was an art installation. Our other window looked out onto the main street and had a nice view.

We were missing the hairdryer in our room. Upon asking twice we did receive one. Whilst there was a microwave and sink in the room no cutlery or crockery were supplied apart from water glasses. Cutlery and plates would be useful to eat reheated leftovers. I was also disappointed there was no kettle/tea/coffee in the rooms. I like to have a cup of tea or coffee first thing in the morning whilst getting ready. Also no water bottles were supplied.

Very good location, spacious and clean rooms. On Saturday there is a ‘free walking tour’ starting from the hotel which is good

Staff could be a bit more welcoming/friendly, provide tips/information.

I thought it was a beautiful room and it fit us fine we were there for a 2 day concert so it was great for us the staff was wonderful except about giving out new towels we asked and never recieved they don't call your room they text you so that was different the coffee shop was great enjoyed the beverage I got and how it was handmade was wonderful for us we are gonna keep staying there everytime we are in chicago it's great

Like I had mentioned we didn't get our room serviced or fresh towels the second day and we stayed 3 days so that was let down and they don't call your room they text you so I answered there text and told them we needed new towels but never recieved any which was a bad thing because with 3 people and you all want to shower again after being at a concert yeah that's alittle upsetting

This location is pretty stellar! Love that it's more of a smaller, boutique hotel and the suite that we booked was quite spacious. We didn't mind staying in sometimes (due to the weather) because we enjoyed the amenities in the room.

At the time, one elevator was not working. I'm not sure if it's an old hotel, but one of two working elevators is not ideal when there are 12+ floors and the working elevator is not exactly the speediest. Best elevator music one could ask for though. Also, if you have visibility issues this may not be the best hotel for you- as lovely as the atmosphere/vibe is, the rooms seem quite dimly lit (quite purposefully).

Location was super good. Everything was around the area. We had very nice jazz clubs 5-10min walk, many restaurants and shopping options. The room was spacious and with nice view.

Our room card got deactivated couple of times and we had to change it in reception. That was first time I experienced something like that and to be honest not the best going to your room in 10+ floor after a long day out and had to come down to reception and up again. Another thing, we requested no service in room for one day; however, when we came back we found new pillows inside. Someone entered despite our note.

location was convenient , the bed was comfortable and the hotel has a great bar in the lobby

my entire stay of 5 days I didn’t have a hotel key , the machine wasn’t working so the staff had to escort you to your room , I felt unsafe as they never confirmed if they ere escorting you to your actual room , they will just ask you and take your word for it and the hotel was packed of people so it’s impossible that they knew ever guest