Comfortable. Decent sized room with couch. Clean and comfortable. Staff was courteous and eager to help. Discounts at 3 next-door restaurants. Microwave and fridge. Luggage carts. Complimentary breakfast. Good value.

Rude biker group staying at hotel came home at 12:30 and 12:45. Their bikes, loud yelling, and music in the parking lot woke us and other guests. A friendly high school baseball team stayed there too. They crowded up the breakfast area but were very respectful. These issues were not necessarily problems that would reoccur. Breakfast was typical, mediocre with no protein. Location was away from attractions but walking distance to restaurants and fairly close to a few stores. Didn't use indoor pool that was about the size of a large jacuzzi. One of the many lights in the room didn't work.

Kristie at the check in was absolutely amazing! Other places should take notes on how customer service should work! The bed was SO COMFORTABLE and everything in the room was exactly as it should be! The breakfast was delicious! Make your own waffles?!?! I mean come on, can it get any better.!?!? Already have more reservations to go back!

I really did look for something to find that they could improve on but I just couldnt!! The other Wyndham property in Springfield really should follow Microtel ways of doing things!

Surprisingly clean, well-appointed room.

Arrived at 10 pm to a guy playing video games in the back room. He barely knew how to check me in, and he would not accept my Dad's credit card which I used to make the reservation, because it was a different first name--this is the first time this has happened to me in a long time. To make matters worse, within an hour of checking in my credit credit had been compromised and cancelled. I can't prove anything, but the timing was very suspicious!

The afternoon/night staff, Robyn, and the AM staff who's name escapes me at the moment, were fantastic!! They had the answers we needed, gave us tips and took a genuine interest in my Grandchildren and their trip. Was refreshing!!

Not enough chairs in lobby for breakfast and there was no pepper. The toiletpaper roll was too far away from the stool, my Granddaughter had to get off the toilet to reach the paper.

This was probaly the best stay in our three week road trip. The room was spacious and nice, the hotel offered complementary breakfast and access to an indoor poola nd the staff loved interacting with its guest. At a very decent price it had also the best value for money of our trip.

The location is close to several restaurants and you even get 10% off a food order if you show your room key card. The location is also near the interstate.

The window seat cushion was dirty with snags in the fabric. The room was an assessable room that I requested. However, the room smelled like a dirty diaper. The breakfast selection was very limited. The man at the desk addressed me with, “Yo.” I found this very unprofessional.

The 2nd floor room we had was quiet even with traffic nearby. The room layout was well designed. There was a nice variety for breakfast. The room refrigerator was spacious and regulated the temperature fairly well.

Only one light over the head of the bed. Separate reading lights would have been more convenient. Only one side of the bed had easy access to a wall receptacle. We would have liked to have a microwave.

The breakfast was okay. There was a variety of hot and cold foods available. They ran out of coffee but once a guest alerted staf, more and fresh coffee was brought in. Appreciated the fresh fruit. There did not seem to be much milk available and for a long time i could not find water to make my oatmeal. Finally realized the sink which look like a handwashing sink must be also be the source of water for heating oatmeal

See above comments

My family and I enjoyed our stay as our original hotel canceled the day before due to a bad storm and power outage. MicroHotel came through and extended our stay day after day plus allowing us to stay in the same room which we appreciated very much. Breakfast was delicious as the waffle maker was working better after the 2nd day too, so that helped as my kiddos were pleased.

The pool could of been a lot warmer, we only lasted 10-15mins before giving up and going back to our room to take a warm bath/shower instead.

The pet fee should be more plainly disclosed. It was never mentioned for the booking.com reservation so I had to pay $15 more than my reservation said (which have taxes and fees on it but not the pet fee). I specifically filter hotels that allow pets. I feel this should be a part of the booking process, not a surprise at check in.