We were treated so well. Loved the restaurant. Loved the gym facility and it was very close to our family in the area.

We cannot believe that a Hilton property would have an elevator that broke down both days we were there. When we checked in on Friday the girl at the front desk suggested we get a room on ground level because the elevator breaks down when the hotel fills up. She said it causes her great stress. THEY NEED A NEW ONE! Thankfully, we heeded her warning and stayed on the first floor!!!

the housekeeping staff is comprised of teens from a rehab facility and they entered my room and stole my personal belonging

perfect location to visit the Credit Union Ampitheatre, which was the sole purpose for my break

We stay there several times a year & this was one of best visits yet. Staff, location, complimentary fresh brewed Starbucks nice & early, weight room & gym equipment and workout. Restaurant for breakfast was great & front desk gave me a complimentary $15 gift certificate to use in the restaurant which was much appreciated.

Parking lot. Elevator. Refresh bathrooms.

This is a beautiful hotel. It is very very spacious and very clean. I first look at a bathroom when I enter a room, and this one was spotless. The bathroom was absolutely gorgeous too. The rooms are very very comfortable and this hotel is in a very nice location. I cannot say enough nice things about this place. We are very likely to stay here again. There was a problem with our reservation, and it was not due to anything that the hotel did, or didn’t do. The women at the front desk were extremely patient and had to make a few calls since our booking was through a third-party company. They were extremely accommodating and very very kind.

Nothing

The cleanliness and the location next to the convention center are perfect.

So you cant put a small microwave in the rooms. That would make a huge difference. Asked the staff for a real glass. We were looking at real glasses behind the bar but the staff couldnt give us two of them. Seems small but it wouldve made the stay that much better..

I liked the location and the staff was very friendly and helpful.

The only problem I had was the window was leaking because of the rain and I had to use one of my towels to soak up the excess water. However, I called the front desk and they sent maintenance up to my room to check it out and they brought me extra towels to replace the ones that I used.

I loved the shower and shower head. Felt like I was standing under a waterfall. It's in sort of a hidden area, yet so many great restaurants and amenities right around the corner. Everyone we spoke to there inside the hotel, both guests and employees, were all polite, and very nice to talk to.

Our room didn't come with continental breakfast. That would've been nice, but there were great breakfast restaurants within a mile.

We had a funeral to come to and the family was just happy that majority of the family was able to book at this wonderful hotel. Outstanding guest services!! Thank you for the great hospitality during our grieving period.

Just we weren't able to get everyone booked at this location.

clean newer hotel

We arrived after 1am and there were crowds people in the lobby. The lobby was visibly dirty and people were milling about as if it was a gathering area. There is no place for groups to congregate together without disrupting other guests. also there is a capacity sign on the outside and of the elevator that shows an image of a snake. not sure what that was about.