The atmosphere and the people, both guests and staff were awesome! The room was a bit small, but well appointed. The breakfast was awesome, too! The housekeeping folks were super friendly and helpful. I also enjoyed having the Spirits bar and grill on site. A great experience on the whole.

The pool was closed, due to needing cleaning. The clothes dryer took 3 rounds to dry a modest load of clothes. We were on the highway side, and the truck traffic noise was a bit much. This next thing is totally subjective, but I found the bed to be hard, but my husband loved it, so basically a preference thing. All minor issues, however. I do wish there was a shuttle to the casinos, as well.

Really easy to get to, it's genuinely quiet and that is a huge plus for me. Room was pretty clean and very comfortable, the only reason I say "pretty" clean is simply because the bathroom floor was covered in hair and light debris but otherwise everything else was fantastic. I chalked it up to cleaning attendants just being super busy. Staff are super nice and I would absolutely stay here again and would be happy to recommend it. I have never stayed somewhere where it was THIS quiet and I really love that. The staff are also the friendliest, sweetest people. The night desk clerk that was working when I checked in was my favorite! :)

The only issue I can speak to was the dirty bathroom floor. That's literally it. Everything else was amazing! I never really am able to get any sleep when I stay at motels/hotels and for once in my entire life, I was able to here 😍

Nice location quiet. Clean room.

Cleaning staff were helpful and nice but front desk staff were rude. My second night one of them stormed out looking mad and said she needs to go look for maintenance when I have even start talking. The big white man that was at front desk was just giving me dirty disgusted look when I checked out this morning. It would be nice to start off with good morning how’s your day. Something more welcoming.

We love the location, because it is so close to downtown. The room is nice size, and the bed is very comfortable. We enjoy coming here because the pool area is very clean and nice. Also, the bar area is very nice, and the grill is open late if you get hungry. They also have a very nice outside area where you can have your drinks or watch the game on comfortable outdoor seating and a very nice gas firepit. They had live music on Friday when we arrived and also on Saturday. The staff is very nice, and we always meet very friendly people. This is our second time here and we will be back again.

I didn't like that other people are so dirty and leave their garbage in the parking lot for the staff to clean up. There is plenty of garbage containers around to dispose of your trash. So sad that some people are so lazy.

Great location for doing things in both Dubuque and Galena. Great price. Has attached bar and lounge. Pool was closed as it was October. Average motel but clean. Tucked away between a bluff and the highway so feels cut off from the rest of the town.

The man working the front desk doesn’t care about his job or any type of personality at all. The woman at the front desk was sweet and helpful.

Friendly staff, just a bit early checkin and a room that far exceeded expectations after reading a bunch of grumpy reviews of this place. We arrived on a cold gray day and the room was cozy. Mattress was excellent. We left early the next morning, so didn't check the breakfast.

I forget to check on elevator access to upper floors. That's on me. But I have found where to make that a permanent filter on booking.com, so that won't happen again.

We loved the in-room spa tub/jacuzzi that our room boasted. Staff was extremely friendly and helpful. The room was quite comfortable and well-appointed for our stay.

Our room was towards the edge of the property, so the wifi was a little spotty, but it wasn't too much of an inconvenience for us. Would have just been nice to have better access to it.

The Jacuzzi tub in the King Suite was very nice, and surprisingly very clean. The pool was very nice, and the main lobby seemed like it had been recently updated.

Like a lot of the reviews said, our room did have an…odor. But it wasn’t terrible. Luckily I read a bunch of reviews and I came prepared with my own febreeze. lol The TV had no hookups, my husband was a bit upset that he couldn’t hook up his Xbox. And they must only have 1 internet router at the lobby, because we barely got a connection in room 301.

Room was clean and neat. Bed was a little soft. Continental breakfast was a little light, but that is a sign of Covid times.

Two signs out front where the street meets what is basically a long drive way. The larger sign was not lit and made it difficult to find. You cannot see the sign from the highway at night and OnStar told me I had arrived and to make a left turn onto the property. I was on highway 20, a 4 lane highway with a concrete divider. So a left turn was impossible. The smaller sign that was lit was difficult to see until you were right on top of it. Just a small, but significant, OnStar problem. Not a problem during the day when the larger sign was visible.

There was problems when we got there they didn't book enough rooms on our reservation, but the lady named Heather made it 100% better. She was very, very nice and actually walked us to the room to make sure the key card worked because at first it didn't. I think Heather should get the customer service award. The lady named Kathy who appeared to be maybe a cleaning lady, and worked in the breakfast area was over the top awesome, accommodating and helpful also. The bar staff and the food was excellent that we ordered late night and they still accommodated. Of course we will stay there again we always do they rock.

I didn't like the fact that the casino didn't pick us up like they used to. It's causing people to drink and drive and that's not good. The cab service wasn't its usual, but yet the Green Cab Service was beyond expectancy they were awesome.