From the desk, Kathleen, was my best fri3nd during my stay! Her hospitality was tremendous! Honestly, she needs a raise! She is phenomenal! She greets eith a smile, is outgoing, I felt like I came home to "grandma's" after being away for years! She is a blessing! Jesse at breakfast! Man, oh man! You have a crew! She was pleasant and fun! Never in any stay have someone came to serve me and clean my mess while we sat and chatted with members of our group. I felt treasured! Like I was royalty! I certainly will recommend LaGrange HolidayInn! I travel a lot for work and archery tournaments, ya'll have even the high dollar hotels beat!. Diamond in the middle of KY!

The coffee creamer. That's really all I can say, and that is personal preference. I prefer caramel. Otherwise, yall were great!

Where to begin. The staff was so very friendly and accommodating. We were greeted when we arrived, adjustments were made to put our rooms on the same floor and the rooms were very large and comfortable. The hotel was nicely appointed. Breakfast was the best we have ever experienced at any hotel offering a complimentary breakfast. Hats off to Heather at the front desk, Jesse who managed the breakfast and Michelle who cleaned our room after we left. Michelle discovered my husband had forgotten his iPad. Heather called us on the road to let us know and we were able to return to the property and retrieve it. 5 stars all around!

Nothing

it was comfortable and clean.

The pool was very small and the water was cloudy. There was only two small thin towels out in the pool room and there were four of us swimming. The breakfast was just okay, but good for what it was. The staff was not unfriendly, but they sure were not overly friendly. I had to speak to them first before they said anything to me and that was the whole time I was there (3 days). I understand customer service and they never welcomed us when we walked in, they were always talking to other staff and only stopped if you walked up to the desk to ask something.

The facility overall is very nice. The breakfast is good. I had a much nicer room when I stayed last year but I would still stay here again.

The room could use some attention. Mold on the bathroom wall, broken light fixture. The maid service was subpar. We did not get a full towel restock, beds were untouched. When we checked in there was hair on the toilet seat.

Our room was very spacious. WE enjoyed making tea in our room and it even had a refrigerator and microwave! We had everything we needed. The breakfast was delicious, and had lots of variety. Everyone was so kind to us. We will come back for sure!

We liked everything.

It's a great place. Clean and cozy.

I didn't have coffee the second day. I didn't plan ahead to give a lot of time at breakfast, I hoped to grab coffee on the go and it was out. Parking is an issue, tight places with the masses of trucks and many people parked in the grass, I didn't want to get out in the mud.

The room was big and spacious, with plenty of lighting in all areas The breakfast was excellent. It was quiet and comfortable.

The staff was average as far as friendliness. There was hair left in the shower from a previous guest. I saw stuff on the carpet as if it hadn't been vacuumed properly. I use to work housekeeping in a hotel so I pay attention to details.

The room, halls and common area were very clean. The food area was scrupulously clean and the foods were both excellent and tasty. While others have cut services like newspapers and they had a. variety of food selections not offered elsewhere. (On this trip, we traveled from Ohio to Florida and back. This was the best of the hotels we visited.)

I didn’t understand the online descriptions of the rooms with names leisure, deluxe king and another I can’t remember that were all the same price. When I asked what the differences were the hotel clerk couldn’t figure out.

clean hotel, friendly staff, breakfast was decent (it’s a hotel breakfast so I don’t expect restaurant quality), gas stations and liquor stores near by, didn’t visit the pool but it’s nice they have one, gym looked clean & nice, and there was a laundry room on the main level if needed

there was a stain on our blankets and the walls in our room looked dinged up and dirty, there wasn’t much to pick from as far as restaurants in the area but it was still a good hotel

The staff were wonderful. Everything about the facility was excellent. Definitely will stay there again!