Rooms where clean and cozy, staff was wonderful and supper friendly and informative.

Nothing.

Wonderful stay. Great location if you're traveling to see the Ark Encounter - it's literally down the street very close to the entrance. The hotel is simple and nothing fancy, but comfortable. The staff was very nice. They accept pets for a minimal fee per pet (2 allowed). Breakfast was a simple continental type breakfast with waffles, yogurt, fruit, cereal, toast, muffins, coffee....There is a gas station next door to the property with convenient store.

Restaurant on premises looked like it was being renovated. It will be a great extension to the stay in the future if hotel could have it open and offer more food options.

The free breakfast was nice. I especially appreciated the Kind bar and the fruit. For a self-serve breakfast, you offered a sufficient variety. The Staff is top notch. We had some rowdy and loud neighbors one night and I brought the issue to a Staff member. She thanked me and waited until I returned to my room. A few minutes later, the neighbors were settled and that was the end of the noise for the rest of the night. Thank you so much for addressing things professionally and quickly. The location is fantastic - super close to the Ark Encounter and the highway. I stayed here last year for the Answers For Women Conference and I returned again with a friend. The beds were firm, plenty of pillows, sufficient towels.

Dairy-free yogurt would be a nice addition as well as honey for tea. I didn't see the front desk phone number in the room anywhere. I may have missed that, but it would be handy to have the number near the phone. We tried to connect our phones to the television to watch a video, but couldn't see how to make that possible. If it is possible, it would be ideal to have instructions in the room near the television. A hand towel rack would be a convenient addition as well. A note in the room regarding where to get ice would be helpful.

The breakfast was as advertised! A bag breakfast with a sausage egg crescent roll, apple, orange juice, and a muffin. Instructions incl. to heat the sausage muffin in the microwave. It was very good! We ate it all three mornings we were there!

It looks like the motel has a busy summer season and a very slow off season. Which is somewhat sad! This is an older motel - however I’ve stayed in a lot of hotels and this facility was very clean! And the staff was helpful and friendly. If you are looking for a place to stay that’s safe and clean this is a great place. If you need a place with an indoor pool and all the fancier amenities provided this maybe below your budget !

The staff was absolutely amazing friendly and helpful! Brandy even came over and took our dog for a walk when we had to be gone for the day. I would also say that the place was the cleanest hotel/motel I've ever stayed in I was very very impressed!

Everything was great but the bed was a little bit hard for our liking and the breakfast was just the basic make your own waffle couple hard boiled eggs Bagels Etc would have been nice to have some meat. Other than that it was fine

Great value stay for the Ark Encounter that is practically across the street! Bed was very comfortable. For a refreshed motor inn style hotel, they offer a nice clean and comfortable space with an excellent variety for breakfast including protein choices like hard boiled eggs, hot waffles, fruit, breads and more. Absolutely the family-friendly stay for a night to visit the Ark.

Nothing. It is a great stay for the money. I didn't expect a spa and it isn't one. I did get a clean comfortable room and a good breakfast which was my hope.

We liked that the property was super close to the Ark Encounter. There wasn’t much location wise off this exit besides the Ark Encounter but the next exit up offered more things. It wasn’t bad considering 5 miles or less up the road you could do more if you wanted to. We booked here based off the reviews and because it was so close to our trip plans. It was clean and the staff was super friendly. I would stay here again!

Nothing to dislike.

It was clean, the staff was friendly, helpful with area information and we felt secure there. Beds were very comfortable and clean. It was across the street from the Ark Encounter, so we were able to walk over to the Ark parking lot. If you have your tickets you can enter and go through security, get on their bus that takes you to the Ark entrance. Highly recommend the Sunrise Inn in Williamstown.

Not really anything. We would stay there again.

Motel was close to Ark Encounter. Beds were comfortable. TV worked well. Place was quiet. Staff was friendly. Everything was very clean. Nice coffeemaker in room, as well as microwave and refrigerator.

A bag breakfast was provided but not very satisfactory. Ham sandwich (I think it was ham, no description was given) and I don't eat pork. Apple was good. Juice was provided which I can't have citrus. Muffin was great. The room is sadly lacking for electrical outlets. Needs to be updated to accommodate phone chargers, laptops, CPAP machines, white noise machines, etc.

Prompt answers when needed; check-in and out went smoothly and quickly; breakfast items were as expected, very adequate and fresh items added as needed.

The most detracting thing was beyond their control--the road construction outside their hotel which required us to backtrack about 12 miles to turn around and head in our desired direction in the morning (and signs were not very obvious--a little disturbing until we realized the reason for being diverted).