Great breakfast and hostess was very nice and welcoming

The hotel was having computer system issues and had difficulty validating my company card. I found it strange that they wanted me to give a personal card if was a system issue. I knew theire was nothing wrong with the company card and even showed the clerk a recipt for food I had just purchased using the card. She checked the card again to verify the information and finally gave me keys and said the system was moving slowly. When I returned to the hotel after work, I was told the card was denied and I had to use a different form of payment. I insisted that she check the card information again and the expiration date had been entered incorrectly.

Breakfast was awesome and bountiful. The staff was was very friendly and helpful and had great attitudes. They were busy keeping the tables ready for new guests. They were busy keeping food available for the quests.

Shower curtains look filthy as if they had not been changed since they were first hung. It made taking a shower very, very unpleasant. The hotel should consider upgrading the curtains in the rooms as well. I hated to have to touch them. It takes staff a very long time to get towels to your room, so you have to wait to shower.

Sleep Inn Ruston is super clean, modern, and SAFE! The property was immaculately clean and very well maintained. The pristine pool was so nice to be in after 104° temperatures. The breakfast was super good too!! Fresh hot eggs, sausages, gravy, biscuits and waffles…as well as fresh fruit, cereals and pastries. Staff super nice, room extremely clean, bed sooo comfy!!! I will definitely be booking here again and again each time I visit the area.

Everything was PERFECT!!

1. Being able to check in early 2. Having snacks available from dining area. 3. Fresh breakfast 4. Friendly & helpful staff 5. Really would like to say Thank You Ms Donna you made reason my visit a lot easier: checking be sure we being taken care and didn’t need & taking the time and talk we us. 6. THANK YOU everyone for our stay less stressful which was big comfort.

There was issue with the elevator

Everything was awesome. I wish i could remember the blond lady who did the breakfast when I was there, oooo so sweet and friendly. Went out of her way to help us! Everything was hot and fresh too! Not dried out Front staff answered all my questions! Lead housekeeper was there at 9 oclock one night. Thats very dedicated. If I come back to Ruston, I will definitely stay with you again.

There was nothing to dislike! It was easy to find, conveniently located to shopping and restaurants too!

Clean, comfortable and quiet.

No big deal really, but we filled out the slip to request toilet paper and more clean towels…. Placed on door as it suggested AND told a staff person. We returned later to see slip removed but the needed items were not there. My husband just went to desk and was given what we needed. But why leave a request slip if the maids do not read and supply items? 🤷‍♀️

Friendly, extremely helpful staff!! Every single employee I came across was so sweet and professional! Lovely clean room. The pool was clean and the perfect temperature 😆 even the bathroom by the pool was clean and that's sometimes unusual. Breakfast was delicious 😁👍🙌💯

The bathroom was a little bit dark in the bathtub area.. price was higher than I would have preferred, but I did book last minute, so I understand. I wish I didn't have to leave to be honest 😞

everything! the Room was excellent. clean,well furnished, Quiet, staff was tremendous. Donna Cole and Sheila Kelly were outstanding. we missed breakfast the first morning and they gathered up enough from the kitchen for my wife and I to enjoy in our room. they even offered to bring it and coffee to our room. sweetest ladies we have ever met. we are in our 80’s and they just adopted us. Ida Houck, desk clerk, was also wonderful. We felt they treated us like family. never had that before while traveling.

was not a dislike, but a bit tricky to reach the facility. stayed 3 nights and when returning after being away for a period of time, would get different directions each time on our MAPS APP.

Everything was fine. Breakfast was very nice even though the sausages ran out. There were a lot of kids there because of sports tournaments.

How to come into the hotel was initially confusing because of the one-way street that seemed like an obvious way to enter into the hotel parking lot. It, of course, was me being unfamiliar with the area. I quickly figured it out. (SHOWER PRESSURE WAS AWFUL, VERY WEAK)

Super clean all the way around. Smelled wonderful, Bedding & pillows where great, however the King size bed was not comfortable @ all. AC in rooms was very good. Pool was very well maintained. Staff was very friendly & helpful. Breakfast was good & on time. We were very happy to learn we could have Ice from the Ice machine.

King size bed was extremely uncomfortable. Didn't receive our wakeup call as we requested in person. Shower pressure was low. Towels for room & pool where small in size.