Was in town from NC to visit my mother who’s in a nursing home. Had a previous booking elsewhere and our second night there found a bed bug. Went next door to this La Quinta to finish out the rest of our stay. The lady at the front desk was very polite. For the rough night she upgraded us to an Executive King free of charge. Our room was very clean and spacious. The bed was very comfortable and the water pressure in the shower was excellent. My fiancé and I both agreed that this will be the place we stay from now on when in town. Highly Recommend!!

The breakfast selection could have been a little better and the night time clerk really shouldn’t be sleeping where visible to guest.

The sta Staff at the Wyndham West Monroe helped me to understand my billing for the nice stayed. The billing showed up on another bill from expedia.com for my stay. It was different from my bill from Wyndham. I was double built. I tried to contact the Expedia helpdesk but was an enable to get any help with the issue I am trying to explain the mistake made by Expedia on American Express in the billing for the Wyndham bill. I was billed twice and I would like to have Wyndham help me with the double billing the stay was pleasant but the double billing was not corrected before checked out in checking in they noticed the double billing and told me they would handle the billing in. See it corrected on my later statement. It was not and I am working on it. Otherwise I did pleasant stay and would return thank you Richard Bird BIRf

Followed through the error, made on the double billing when I checked in, and they noticed that I was billed from Expedia in already checked in. I did not authorize Expedia to use my American Express card to bill me. Then I was billed by Wyndham in was told the double billing would becorrected thank you

Exceptionally clean, comfortable, and quality esthetics! Quiet!

It is unacceptable that the elevator stuck when I was in it on the first floor. The staff said it has happened frequently and they have to call someone to fix it. One of the staff told my wife they don’t like this elevator. I am a diabetic and if I was stuck inside without insulin or access to food it would be a disaster. I don’t like the fact that they merely put bandaids on the problem according to the staff. I’m calling corporate and demanding an inspection and report…as a customer I have no faith in their approach to the problem…I would like an explanation and apology from the management.

The property was fine. It was clean and very nice

Well I left some shorts there and I called to ask about them and they said they couldn’t find them. I asked if anyone stayed in the room the night that I had checked out and they said no but yet no shorts were found. As I was leaving, it was 10:45 in the morning and I was loading my car and I had come back to the room to finish and there was a cleaning lady already in there. It caught me off guard and I then felt very rushed because she was already in there that I didn’t get to double check the room. She had already turned down the bedding, it was annoying that she was in there. I thought there was a system for that.

The room was very nice. We were on our way home to Florida, from a trip to Las Vegas, and this was the end of a long driving day (about 9 hours). Breakfast was included and there were a lot of choices - eggs, waffles, cereal, etc. I thought breakfast was very good and a nice start to the next day's drive home.

There wasn't anything we didn't like. The hotel was located right off Interstate 20 so very convenient coming off the road. There was a nice local restaurant, called Underdogs, right next door. We ordered some quesadillas to bring back to the hotel which were very good.

The staff was helpful in alerting me up the floor I was to stay on was animal friendly and gave me the option to move. Also Beatrice shared that the elevator went out and I would have to take the stairs, however, to compensate for that she said she would take $30 off my bill. I’m awaiting to see both bills with the the discount because I purchased two separate nights.

I had no alternative to get to my floor.

1. Outstanding customer service. Contacted me in advance to resolve a problem with one of my requests. 2. Good quality furnishings; seemed new or recently remodeled 3. Hot breakfast options 4. Clean room & comfortable bed 5. Convenient location & easy parking.

1. Not enough disabled parking spaces 2. Only cold water in lobby had lemons. I cannot drink water with lemons so was told that my only option was to BUY a bottle of cold water. Should have been given that.

Jordan was so welcoming and friendly when we checked in. Room so clean! Great Dove bath products and makeup removal towelettes in bathroom. Bed super comfortable with different types of pillows to choose from. Great breakfast with waffles. Sausage patties. Scrambled eggs, biscuits and gravy along with cereal, yogurts etc.. Coffee in urn really good. This is our 3rd stay while driving across country with 2 dogs. They do require fully refundable deposit of $50 in you smoke in room or leave a mess.

There’s nothing I didn’t like.

The kids and I really enjoyed the nice refreshing pool. Just wish that had umbrellas for shade for grandma. The breakfast was really tasty with a large selection. The location was excellent. We visited Surge for the kids which is right down the road. We visited the Louisiana Purchase Zoo, which has had a very much needed makeover. Just a nice quite place and good location. There is also a walking trail Restoration Park right next door - excellent.

There was a smell when we first got to our room. It wasn't awful just different. Needed a late check out option, family emergency happened and needed a later check out. We ended up staying another day but that was just fine.

The room was so very nice and beds and bedding exceptional.

The elevator was broken and had been for a while I understand. This would not have been such a problem but I had wrenched my knee and couldn’t hardly put any pressure on that leg. Fortunately it was just a stay over on the way home and I didn’t take in my whole suitcase. So I was able to make it to my 2nd floor room.