The staff was respectful, polite, and professional from our check in until our departure. I accidentally demagnetized my key card and went to the front desk to have it rescanned. I was preoccupied with thoughts of family plans and a bit overwhelmed. The gentleman at the front desk asked for my identification before accepting the card for rekeying. I was momentarily confused as to why this was necessary. It took a couple of seconds to realize he was protecting me and my room. I was so thankful and relieved that, at that moment, this staff member was looking out for me and mine. Even when I was lost in other thoughts, they had my security front and center! The food offerings from the bar were delicious. The breakfast buffet was plentiful, diverse and offered a lot of healthy options. The privacy afforded was exceptional. The Hilton Garden Inn was clean, comfortable , and quiet. I will recommend it to my family and will return when I visit Frederick. ❤️

There was NOTHING I didn't like. Perhaps a modern facelift for the paint colors on the room doors.. They are currently painted dark brown. A bit heavy looking, outdated. This was so easily overlooked with all the other wonderful amenities.

The location is perfect for our stay - easily accessible and easy to locate. The hotel was clean and comfortable, and the lobby has plenty of spaces to gather and wait, or to enjoy breakfast. Front desk staff was friendly and welcoming, and I liked the grab and go options at the front. Our room was comfortable and clean. Parking was plentiful and free.

One guest had a yappy dog with them, which disturbed us at night, but it went quiet before I got irritated enough to call the front desk.

Breakfast was great. View was fine. We liked being able to see our car from our window.

I didn't like the wall-mounted shampoo, conditioner, and bath soap. I like to take tub baths and these were barely accessible when sitting in the tub. Fortunately, small bottles of shampoo and conditioner were also supplied, but not bath gel. Also, the toilet tissue holders on the wall next to the toilet kept popping open, which we both disliked.

It was extremely clean and staff was so kind. The pool was broken but they told us about their sister hotel one mile down. They were extremely welcoming and gave us a key card for their pool. They were able to give us late checkout also.

You had to pay for breakfast which looked like what would be a free breakfast at other places.

The breakfast was awesome so good made to order worth the price. All the staff were exceptionally friendly and helpful. I interacted most with Nicole at the lobby and then lashae in the morning at the lobby both were super friendly and helpful.

I was very disappointed that the hot tub was not available for use. We had a couple ants in our room even though it looked very clean. And the other disappointment was channel selection on tv surprised it was not smart tv where guests can log into their streaming options.

The woman at the front desk was very sweet. The room/hotel has a beautiful decor, and our room was immaculately clean! Love that there were USB ports all over the room!

Nothing really.

Lishee was awesome! Great lighting options in the room!

One of the guests and the ground floor eeked of cat urine/litter box.

great staff Antoinette was especially helpful full breakfast

no hot tub pool was closed also telephone didn’t work coffee was a problem but Antoinette helped to fix it

Excellent location. worth of money.

Breakfast spread can be better

looked very clean and the staff were great

someone put way too many chemicals in pool/hot tub and literally was burning our eyes. had to prop open the emergency door to the outside while it was 10 degrees outside to allow fresh air in. lucky was in hot tub and didn’t care too much but the poor kids in the pool had to be freezing