It was just right for our family and big enough so we could all be together. Our children are adults but like to keep them close when traveling and this fit our plans. Location was just right, we did ball game in Boston at TD Garden, and also did Basketball Hall of Fame. So being in the middle of both venues worked. Wish I could remember lady's name that checked us in she was very helpful and informative. Gave us directions and ideas for dinner when we arrived, not everyone would give us the time of day but she offered us directions and ideas. Appreciated her help and kindness.

Everything was great. Breakfast was nice perk in the morning. Reception were friendly and helpful. Hotel was clean and nice atmosphere. Comfy beds.

The TV wifi connection was not good. Only a handful of channels worked others kept freezing up and couldn't watch much of anything. Disappointing for sure. Went there to relax and wind down after 7 hours in the car.

The staff was very friendly, the facilities were clean, the breakfast was great, the room was quiet and comfortable. The parking lot was well lit and the area was safe. If you are traveling and need a place to lay your head, have peace of mind and not break the bank, this is a great option.

Rust in the tub and the hotel is in need of some routine maintenance/upkeep however by no means is there anything incredibly wrong or out of the ordinary with the hotel, just needs a little love.

The receptionist came to my room to help when I told her the room was cold. They have more cart to load luggages, the best part is they have tagged it return cart 🙂

I did not like the fact that they did not reach out to when I did not show up the first night

The front desk staff was so friendly and helpful. Alex checked us in, gave us all the information we needed, as well as the amenities and things to do. Later, Carmen checked back to see if we were comfortable and needed anything further. Amazing and super nice people.

If there had been a restaurant or lunch bar, food service, I probably wouldn't have gone out at all.

Got in later in the evening, the desk clerk was very nice, and recommended several places to catch a meal(picked Applebee's), gave me a 10% off coupon for them, and good directions! Room was quiet, clean and I had a great night's sleep.

Little pricey for me, but then everything in Auburn was pricey!

The room was very clean and quite comfortable. The staff even managment was amazing. The only reason I tt managment was because I put a bag in dumpster. It was stuff from room that we used microwave to cook. Burnt popcorn, lol ! They care about there visitors & through that I met another Christian friend. Was a perfect ending to our last night there. Staff was pleasant & took time to speak to you which you seldom find.

Wasn't that I didn't like anything but because my husband and myself have problems with our knees next time we will ask for 1st floor . We didn't have any long walks and that was my mistake not theres . We made reservations last minute so we took what was available. I should have called hotel directly.

Carmen checked me into the hotel during a very busy Saturday afternoon. She was kind, courteous and very helpful. She followed up to ask if my room was ok. And kindly answered questions. The housekeeping manager was amazing as she ensured the rooms were ready for the guests. All staff was efficient and friendly and helpful.

The bathtub has rust stains #236

Easy location to my mother in Brookdale Eddy Pond residence.

The staff ate breakfast with guests, right at the entrance to the breakfast room, strange to me. A first at any place I've stayed. They usually eat after the guests.

The rooms were exactly what I expected when I made my reservation. They were clean and they were stocked with everything we needed to settle in. I loved how well supplied the bathroom essentials like shampoo, body wash, and soap was. The complimentary breakfast was great and the staff made sure to keep the options supplied. The staff also made sure we knew what other amenities they could offer. We arrived fairly late in the night but the main desk was staffed and they were friendly and quick to get us settled in.

The doors were a little hard to open. The door handles were hard to turn and took a few tries to open the room.