Location. The staff were excellent and very helpful. There was a problem with my booking which they alerted me to, we were able to resolve the issue upon our arrival. The management were both helpful and understanding. Punal provided me with additional information about the area and some tips on best times to book future visits to the area. The room was very well taken care of, very clean and comfortable. The area was close to the venue we were attending that night

We found the cost for the room to be exceptionally high for what it was. That being said, other hotels in the area were dramatically inflated that night due to high demand. As explained to us, if we booked a different night we would find the same room considerably cheaper. There was no bath and the shower was very small and cramped, fortunately I am small otherwise this would have been a concern. There was a child running up and down the outside area on the second level quite early in the morning...a real thumper!

suite we stayed in, 301, is very spacious with a large living area, big bathroom with shower/bath with water jets, big bedroom and new appliances -- the refrigerator was brand new. The suite was very private in a separate small building with a few other suites. The rooms were adjacent to route 7 -- the main thoroughfare -- but sound proofing was adequate.

I would have preferred more storage area -- a closet or two and a dresser with draws would be very welcome.

Close to our destination (Butternut ski area) Clean Beds were comfortable

A/C fan was a bit loud/rattled Price seems a bit high for the type of place and location.

This is a very well run, and well maintained, establishment. You can't do better at the price. The staff work hard to keep it clean and can help when you bring home dinner but forgot to get plasticware or plates. Very well located, quiet, central, you ccan walk to a couple of good restaurants.

The only thing was occasional lapses in wifi - but these were brief.

clean and comfortable; in a convenient location for traveling in Berkshire County.

Lock on door was a bit difficult to set. I could occasionally (for short periods) hear people in the next room talking as well as water and fans running in next-door bathroom.

Everything

Its was a nice clean room. Carpet was very clean smelled clean . toilet was clean. Only thing Lights went on and off and not enough coffee .sugar.or creamer. No snacks. No smoking vapes no menthol ciggs..

The staff was very kind and understanding.

everything was great about the property. It was an excellent location very easy and super accessible to Great Barrington.

Great staff. Clean room with fridge and microwave. Excellent location and seasonal outdoor pool

Nothing.

The facility was spotless. My suite had a sitting room with a tv, a food prep area with bar sink, fridge, and microwave, a large bathroom, and roomy bedroom with a second tv. The accommodations were exactly as pictured.

The room was clean and large. The bathroom was brightly lit. There was both a microwave and a refrigerator. The room temperature was good.

The outside looks strangely run down but the rooms are nice. There were no drinking cups in the bathroom but we used the disposable coffee cups. We will stay there again.