The staff is always really friendly. Rooms are always very clean and smell nice, all appliances work, bed is comfortable and it's decently quiet. The view from the back window is pleasant.

Not much I didn't like, but in the room we stayed in, there were empty toy packages / coloring books behind the bureau. My boyfriend moved it because when we were unpacking, he kept hearing a jingling noise and it was on 1 of the packages. Not a huge problem though!

I like that wagon wheel is right in the center of town. Not far from stores and grocery stores but yet not far from the state park. I like that they have jacuzzi rooms you can't find jacuzzi rooms anymore.This time I accidently booked a day earlier than I needed and they worked with booking for me to get it changed to the next day!

The rooms are old and outdated but I don't care it has a bed and a hot shower has everything I need plus the jacuzzi!

Excellent value! Excellent ambiance. I travel a lot for work. My boss always books rooms in boring, corporate chain hotels. I hate them. When I get to schedule my own lodgings, I choose old, regional, mom and pop motels. I’ve stayed in quite a few. Some are rough! The Wagon Wheel was great The! It was exactly what I'd hoped it would be. All on one level with my car right outside my door. An actual key for the door! Windows i could open! A very clean, well maintained but aging building on a busy thoroughfare. I loved everything about The Wagon Wheel Inn.

I liked everything about the Wagon Wheel Inn.

This motel has jacuzzi rooms and there are only 2 that I know of in the area that have them any more. These ones are even heart shaped. If your ok with older style not newly updated rooms. Then this motel would work for you. They also have roku TV so you can literally watch anything. Staff was also very friendly.

Very outdated. Some flaws. Can tell it is an older building with not the greatest maintance. But still had a nice bed, roku TV, and a hot shower. That's good enough for us.

I like to stay here. It's in a good location to get to places all around you. I like that they have a jacuzzi very nice to relax in one after a long day! A lot of the hotels anymore don't have them. The water is very hot too nice showers. The staff is very friendly.

Sometimes you get some shady neighbors that have different people showing up at their hotel room but just try to mind my own business.

Very clean room. Friendly staff, and the location is perfect.

I couldn't get the tv volume up over the air conditioner. Rather minor inconvenience, it wasn't that hot a day, so i shut the AC off.

The clean room, and very comfortable bed. Ease of check-in, and friendly staff. It was also very quiet, and peaceful.

Nothing negative really comes readily to mind. Everything was as it should be.

This stay was a very good cake. The young woman who checked me in was friendly and helpful. In fact I have already booked another stay there.

The lighting is all very bright. I had to work a bit to achieve lighting that was mellow for relaxing.

Friendly office gentleman.

On street location and too many people smoking.

Wagon Wheel is a little gem! I’ve stayed there more than once. From the street it doesn’t look like much, but the rooms are cozy and beautifully kept. It doesn’t have a lot of extra amenities, but that keeps it affordable and makes it the perfect safe, comfortable place for me to stay while enjoying all that the Lenox area has to offer. It love it!