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8.3

607 reviews

Tru By Hilton Jackson

Tru By Hilton Jackson

2401 Shirley Dr., Jackson, 49202, Michigan, United States

Reservations:

+1-833-728-2041
, 

Choose dates to view prices

Free parking

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Tru By Hilton Jackson

Welcome to Tru By Hilton Jackson, where comfort meets convenience! Located just a short 4.1 kilometers from the vibrant city center of Jackson, Michigan, this delightful hotel offers an ideal getaway for both leisure and business travelers alike. With prices starting from a wallet-friendly $84, you can indulge in a memorable stay without breaking the bank.

At Tru, you're in for a treat! Your mornings get a jumpstart with a delicious complimentary breakfast, ensuring you're fueled up for your Jackson adventures. Plus, you'll enjoy unique features including free Wi-Fi, a 24-hour front desk, air conditioning, and fitness center access—all designed to make your stay as enjoyable as possible. With 607 glowing reviews, guests rave about the warm, inviting atmosphere and the top-notch service they receive during their time here.

After a day of exploring Jackson, retreat to your cozy non-smoking room, designed with your comfort in mind. Whether you need to stay productive with free Wi-Fi or just want to unwind with a workout at the fitness center, Tru By Hilton Jackson has all your bases covered. So pack your bags, grab your travel buddy, and dive into the excitement of Jackson, all while enjoying the stellar amenities that await you at Tru!

Once you’ve settled in, you might be tempted to simply relax and enjoy the stylish comfort of Tru By Hilton Jackson. The lobby is a delightful hub of activity—perfect for seating a group of friends or just grabbing a quiet moment with a good book. Will it be a board game with family or a cozy coffee in the lounge area? The choice is yours! This hotel perfectly blends modern touches with a fun, casual vibe that sets the tone for your entire stay.

When it’s time to explore, you’ll find that Jackson has something for everyone! Why not take a leisurely stroll to the nearby parks or visit the fascinating local museums? Fill your days with outdoor adventure, local dining, or shopping sprees. And after a day packed with activities, return to the Tru where you can breeze through your evening routine. Collaborate with your companions in the communal spaces, snack on tasty treats, or plan your next fun escapade together while enjoying the welcoming ambiance that the hotel provides.

As your day winds down, retire to your spacious room, designed for comfort and relaxation. Choose from inviting King Rooms or spacious Queen Beds, all of which provide a serene escape for recharging your battery. And don’t forget about that complimentary breakfast awaiting you in the morning! With free Wi-Fi to connect with friends, a fridge for late-night snacks, and ample room to shape your stay, Tru By Hilton Jackson is more than just a place to rest; it’s your home base for experiencing all that this charming city has to offer. Happy travels!

Closest airports

Lansing, Capital City Airport

35.6mi

Detroit Metropolitan Wayne County Airport

55.3mi

Toledo Express Airport

57.2mi

Kalamazoo-Battle Creek International Airport

57.6mi

Bishop International Airport

59mi

Most popular amenities

Free parking

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Free toiletries

Rooms

King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson
King Room with Accessible Tub - Mobility Access in Tru By Hilton Jackson

Show 4 photos

King Room, Accessible

1 King Size Bed

300 sqft

Refrigerator

Air conditioning

Free toiletries

x4

+

x3

More details

Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson
Queen Room with Two Queen Beds in Tru By Hilton Jackson

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Refrigerator

Air conditioning

Free toiletries

x4

+

x3

More details

King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson
King Room in Tru By Hilton Jackson

Show 4 photos

King Room

1 King Size Bed

300 sqft

Refrigerator

Air conditioning

Free toiletries

+

More details

Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson
Queen Room with Two Queen Beds - Mobility Access in Tru By Hilton Jackson

Show 3 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

300 sqft

Refrigerator

Air conditioning

Free toiletries

x10

+

x6

More details

Queen Room, Accessible

1 Queen Size Bed

x4

+

x3

More details

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Standard Room

x6

+

x3

More details

Accessible Room

More details

Guest reviews

8.3

607 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇦

John

10

April 2024

Breakfast was excellent. Large selection. The most important was the front desk clerk. She was outstanding. Her name was Jackie Evans. Prompt service for our booking in and then realized restaurant next-door was having a rap music concert outside. Couldn’t hear yourself think. Phone down to the front desk, which was answered as most hotels do not. She had offered for us to change rooms to the other side of the hotel. My husband was out getting dinner and I asked her to have the room keys for the new room ready to go and tell my husband to bring the luggage cart up with him. She had everything already, and the move went smoothly. She was one of those exceptional employees that anybody would want to have working for them. Would highly recommend this hotel.

Just a bit bigger fridge. Loved the big screen tv. Beds where very comfortable. The room was large with a fabulous shower.

🇺🇸

Richard

9.1

October 2023

There was a nice breakfast spread. Everything was fresh and hot. The supplies were sufficient, and the staff kept the area clean. When we checked in the 2 young people at the desk were helpful, friendly, and professional. Also, when checking reviews some mentioned lack of cleanliness, and bugs. Do not let that deter you. I have cleaned professionally for 30 plus years, and let me tell you this place was clean. As for bugs! Nope, not a one. And we checked, and checked some more. This is something we do not take lightly. And know how and where to look. No evidence of bugs nor were any present. We were pleased with everything. Can't say enough about how well the staff treated us and how kind everyone was. So rare to get a smile or a thank you anymore. But these young people were trained well.

🇯🇵

Dayna

10

March 2024

Very clean and attractive modern location with a great breakfast and automatic pancake machine (fun to watch being made but I didn't get any). The room is a little small but it is clean and I love the hardwood floors. The lobby is a great place to hang out and there is always free coffee and tea available.

I had to wait a short while to check-in because the staff was busy in the office, but she was very friendly. I also had trouble with the lock on my room door and she came up to check it. The hotel itself is a little far from the freeway and there are some old and empty buildings near it.

🇺🇸

Michael

8.2

June 2023

I liked the staff, very helpful with any requests or concerns. The room was very nice and had more amenities than I expected. I especially liked that there were soap and shampoo dispensers in the bathroom.

The Mattress was too firm for my taste/body shape and the pillows were too soft and mushy, I needed all 3 to sleep and would have had a problem if I was visiting with a wife or girlfriend. I would have liked fridge with a freezer box if not a separate freezer section. The room was surprisingly noisy especially the last night when someone's dog started barking. The floor seemed slightly sticky when I was walking around in my socks and actually left discoloration on the bottoms of my socks. (I suspect this will wash out.)

🇺🇸

Thomas

9.1

August 2023

largest screen tv I ever had at a hotel. Rooms seemed well insulated for sound, and it had a very "new"-feeling, "notch-above" construction at 5 years old now. Clean surfaces and solid materials. It had an actual shower, not bath-turned-shower, which is appreciated. I skipped the breakfast, as it didn't look appealing to me, but seemed like standard fare.

Nothing really to complain of but for one thing that took too much time. The internet log on didn't work and I needed to use a special admin logon I didn't know about. But there was no easy-to-find number for the front desk to find help with this, not even scouring the internet. And of course there was not a phone in the room to directly dial! (That's like spotting a phone booth now.)

🇺🇸

James

8.2

October 2024

Good staff, clean, good location

Hard mattress was not to our liking. Got to breakfast at 8:30, it was ending at 9:00, but sausage and eggs very salty, bottom of the pot oatmeal was watery, no yogurt, no bread. Not impressed with the breakfast. We are an older couple and didn’t find the decor and style of Tru to our liking. We didn’t find the style “comforting and warm”.

🇺🇸

Tonya

9.1

April 2023

The front desk agent Max was great. He made us feel very welcome. He brought us extra pillows within a few minutes of our asking. He had a good sense of humor and had me smiling. I was really surprised to find that he wasn't the manager. We really liked that there were rooms that had bathtubs. No one has those anymore. That was one of the main reasons we chose this hotel. The soap, shampoo, and conditioner were really nice and I liked how they were easily squeezed to get the liquid out.

The snacks they had at the front desk were too expensive. The pillows were too soft (but they felt ok when we got a couple extra).

🇨🇦

Robert

8.2

December 2022

Great stay, breakfast was really good. Staff was helpful and informative and very pleasant.

My biggest & only concern was that they kept the pool temperature very cold!! The hotel should have the water temperature more bearable especially in the winter months but I can get their strategy to keep people out of the pool or to minimize the usage by hotel guests, but it should be comfortable to swim in to which it was not. My girlfriend's son who is 12 years old and half polar bear even complained to us that it was too cold but he did his best to swim anyway. I couldn't handle more than a half hour in it.

🇺🇸

Jennifer

8.2

March 2023

The room was nice and very clean. Staff was very nice and available for anything you need. Price was affordable for such a nice room/hotel.

The breakfast was very disappointing. Wasn't always fully stocked or had enough food. Also, the pillows were too soft and the lighting in the bathroom is very bright especially if you only wanted to get up in the middle of the night to use the bathroom. Pool is smaller than the photos present it and there is no hot tub.

🇺🇸

Tammy

9.1

May 2024

It was very clean and I like the retro look

The room did not have clothing space. A dresser or a closet would have been nice. I don't like that I had nowhere to put my belongings other than the floor. The bedding could have been better as well. There was no blanket, so I had to buy one due to freezing the first night.

Points of Interest Around Tru By Hilton Jackson

Airports

Lansing, Capital City Airport

35.6mi

Detroit Metropolitan Wayne County Airport

55.3mi

Toledo Express Airport

57.2mi

Kalamazoo-Battle Creek International Airport

57.6mi

Bishop International Airport

59mi

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Tru By Hilton Jackson

Free parking

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Free toiletries

Stay rules - Tru By Hilton Jackson

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Tru By Hilton Jackson

What's the check-in and check-out schedule at Tru By Hilton Jackson?

When you book a stay at Tru By Hilton Jackson, you can access your room from 03:00 PM and should leave by 11:00 AM.

Is free parking available at Tru By Hilton Jackson?

Yes, parking is available at Tru By Hilton Jackson. It is free and located on site. The parking area is public parking, and no reservation is required.

How much does a stay at Tru By Hilton Jackson cost?

Tru By Hilton Jackson offers accommodations starting at $84. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What types of rooms does Tru By Hilton Jackson offer?

The hotel offers King Rooms, Queen Rooms with Two Queen Beds, and Queen Rooms with Two Queen Beds with Bath Tub, all of which have a room size of 301 sqft. None of the rooms allow smoking. The King Rooms accommodate 2 adults and 1 child, while the Queen Rooms with Two Queen Beds accommodate 4 adults and 3 children. The beds in the King Rooms are King size, while the beds in the Queen Rooms are Queen size. Overall, the hotel provides a variety of room options for different occupancy needs.

What activities does Tru By Hilton Jackson offer?

At Tru By Hilton Jackson, guests can spend their time enjoying the hotel's leisure amenities. The hotel features a fitness center, where guests can engage in physical activities and maintain their workout routines. Whether guests prefer to do some cardio exercises or weightlifting, the fitness center offers a range of equipment to cater to their fitness needs.

Additionally, Tru By Hilton Jackson also offers other amenities that may contribute to guests' leisure time. While the specific details of these amenities are not mentioned, it can be inferred that they are designed to enhance guests' comfort and relaxation during their stay.

Overall, guests at Tru By Hilton Jackson have the opportunity to stay active and maintain their fitness routine through the hotel's fitness center. The hotel aims to provide a comfortable and enjoyable experience for its guests by offering various leisure amenities.

Does Tru By Hilton Jackson feature a pool area?

Yes, the Tru By Hilton Jackson has a pool. It is an indoor pool that is available all year round and has age restrictions, allowing access only for adults.

What methods of payment does Tru By Hilton Jackson accept?

credit card.

From

$84

Call for great rates

+1-833-728-2041