815 reviews
From
$982401 Shirley Dr., Jackson, 49202, Michigan, United States
815 reviews
1/30
From
$98Free parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Elevator
Wheelchair accessible
Welcome to Tru By Hilton Jackson, a vibrant and stylish 4-star hotel located in the heart of Jackson, Michigan. With its prime location only 2.6mi from the city center, this hotel is the perfect base for exploring all that this vibrant city has to offer. Offering great value for money, the hotel's price starts from just $98, making it an affordable choice for any traveler.
At Tru By Hilton Jackson, your comfort and convenience are our top priorities. Start your day off right with our complimentary breakfast, providing a variety of delicious options to suit every palette. Whether you're traveling for business or leisure, our range of amenities will ensure that your stay is a pleasant one. Take advantage of our free parking, pet-friendly policy, and complimentary WiFi. With a 24-hour front desk and fitness center, you'll have everything you need at your fingertips.
Don't just take our word for it, let our 815 positive reviews speak for themselves. From the friendly and attentive staff to the clean and comfortable rooms, guests have praised our attention to detail and exceptional service. They have also appreciated our convenient amenities such as air conditioning, flat-screen TVs, and private bathrooms. So why wait? Book your stay at Tru By Hilton Jackson today and experience the best that Michigan has to offer.
Tru By Hilton Jackson offers a variety of room types to suit every traveler's needs. For those seeking a comfortable and spacious accommodation, our Queen Room with Two Queen Beds is perfect. With its 301 sqft room size, it can comfortably accommodate up to 4 adults and 3 children. Enjoy a restful night's sleep on our plush Queen size beds and take advantage of the room's amenities, including air conditioning, a flat-screen TV, and a private bathroom.
If you prefer a more intimate setting, our King Room is an excellent choice. The room features a cozy King size bed and can comfortably accommodate 2 adults and 1 child. Relax in the comfort of your room and enjoy the convenience of amenities such as air conditioning, a flat-screen TV, and a private bathroom.
At Tru By Hilton Jackson, we understand the importance of accessibility. That's why we offer hearing and mobility accessible rooms. These rooms are thoughtfully designed to meet the needs of our guests with disabilities while providing the same level of comfort and style as our other room types. Rest assured that we strive to create an inclusive environment for all our guests.
Closest airports
Lansing, Capital City Airport
35.6miDetroit Metropolitan Wayne County Airport
55.3miToledo Express Airport
57.2miKalamazoo-Battle Creek International Airport
57.6miBishop International Airport
59miFree parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Elevator
Wheelchair accessible
Private Bathroom
Parking On Site
Accessible Room
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More details
Show 4 photos
King Room, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Flat-screen TV
Air conditioning
x4
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x3
More details
1 King Hearing Accessible Room is 226 square feet and includes a king-size bed 150-183 width plus living room, desk, hairdryer, tea and coffee making facilities , and ironing set.
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Room - 2 Queen, Accessible
2 Queen Size Beds
300 sqft
Private Bathroom
Flat-screen TV
Air conditioning
x4
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x3
More details
Show 4 photos
Room - 2 Queen
2 Queen Size Beds
300 sqft
Private Bathroom
Flat-screen TV
Air conditioning
x4
+
x3
More details
Show 4 photos
King Room
1 King Size Bed
300 sqft
Private Bathroom
Flat-screen TV
Air conditioning
+
More details
King Size Bed
Queen Room, Accessible
1 Queen Size Bed
x4
+
x3
More details
Accessible Queen Size Bed
Queen Room
1 Queen Size Bed
x4
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x3
More details
Queen Size Bed
Double Room
x4
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x3
More details
8.3
815 reviewsFrom
$98Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Michael
8.2
8.2
I liked the staff, very helpful with any requests or concerns. The room was very nice and had more amenities than I expected. I especially liked that there were soap and shampoo dispensers in the bathroom.
The Mattress was too firm for my taste/body shape and the pillows were too soft and mushy, I needed all 3 to sleep and would have had a problem if I was visiting with a wife or girlfriend. I would have liked fridge with a freezer box if not a separate freezer section. The room was surprisingly noisy especially the last night when someone's dog started barking. The floor seemed slightly sticky when I was walking around in my socks and actually left discoloration on the bottoms of my socks. (I suspect this will wash out.)
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Thomas
9.1
9.1
largest screen tv I ever had at a hotel. Rooms seemed well insulated for sound, and it had a very "new"-feeling, "notch-above" construction at 5 years old now. Clean surfaces and solid materials. It had an actual shower, not bath-turned-shower, which is appreciated. I skipped the breakfast, as it didn't look appealing to me, but seemed like standard fare.
Nothing really to complain of but for one thing that took too much time. The internet log on didn't work and I needed to use a special admin logon I didn't know about. But there was no easy-to-find number for the front desk to find help with this, not even scouring the internet. And of course there was not a phone in the room to directly dial! (That's like spotting a phone booth now.)
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Tonya
9.1
9.1
The front desk agent Max was great. He made us feel very welcome. He brought us extra pillows within a few minutes of our asking. He had a good sense of humor and had me smiling. I was really surprised to find that he wasn't the manager. We really liked that there were rooms that had bathtubs. No one has those anymore. That was one of the main reasons we chose this hotel. The soap, shampoo, and conditioner were really nice and I liked how they were easily squeezed to get the liquid out.
The snacks they had at the front desk were too expensive. The pillows were too soft (but they felt ok when we got a couple extra).
🇨🇦
Robert
8.2
8.2
Great stay, breakfast was really good. Staff was helpful and informative and very pleasant.
My biggest & only concern was that they kept the pool temperature very cold!! The hotel should have the water temperature more bearable especially in the winter months but I can get their strategy to keep people out of the pool or to minimize the usage by hotel guests, but it should be comfortable to swim in to which it was not. My girlfriend's son who is 12 years old and half polar bear even complained to us that it was too cold but he did his best to swim anyway. I couldn't handle more than a half hour in it.
🇺🇸
Kevin
9.1
9.1
I received great service while being checked in. Room was very clean. Pool was excellent and clean as well. Only thing I would recommend is that maybe to have it a degree or two warmer. For me it was ok, however a Dad and his son came to the pool and when they got in they were saying how cold it was. They didn't stay long so maybe that would be only for negative facilities wise Lobby was colorful and it was nice breakfast that served from 6am-11am. Breakfast was simple and good.
The only thing they I didn't like was the pillows. the had two regular pillows with one larger that was a queen sized pillow. They were pretty flat. Luckily the queen size I was able to fix it up. I would recommend bringing your own pillow or two.
🇺🇸
Jennifer
8.2
8.2
The room was nice and very clean. Staff was very nice and available for anything you need. Price was affordable for such a nice room/hotel.
The breakfast was very disappointing. Wasn't always fully stocked or had enough food. Also, the pillows were too soft and the lighting in the bathroom is very bright especially if you only wanted to get up in the middle of the night to use the bathroom. Pool is smaller than the photos present it and there is no hot tub.
🇺🇸
Christine
8.2
8.2
The staff were helpful and friendly, and the room was very well designed and comfortable. I truly enjoyed the layout, convenience, and thoughtful approach. All in all, this was a truly comfortable hotel, that felt very homey.
My room was not thoroughly cleaned upon check-in. There was a used washcloth on the bathroom counter and a soiled diaper in the bathroom trashcan. The staff told me the next morning (when I checked out) that they would have switched my room if I mentioned it earlier. The only unfortunate design choice was using textured wallpaper on the one wall closest to the toilet, as it was obviously harder to clean. One other odd thing was that I had to lift my door for the deadbolt lock to slide into place.
🇺🇸
Mrswilliams2013
10
10
This hotel was different from other hotels I've stayed in, in REALLY good ways! The room did not have carpeting, which I actually like because it's easier to see if things are really clean or not. The room was very clean! Also I really likes the soaps and shampoo/conditioner in the bathroom. They're large bottles on the wall, no little bottles or bars of soap to mess with if you forget your own stuff. I loved the smell of the hand wash and body wash. For breakfast there were a lot of great options. Pancakes, French toast sticks, sausage, sausage gravy and biscuits, plus much more! My daughter really enjoyed having a smorgasbord of food to choose from and tried several different things. The pool was smaller than most hotels, but it was still nice to swim in with depths from 3' to 5'. There were plenty of towels available and a restroom right in the pool area. We called down to the front desk around 9pm for some extra pillows. Cindy answered the call and said it may be a bit before she could get them up to us, no biggie to me. Well, about 5 minutes later there was a knock on the door and Cindy was there with our pillows!
The only negative for us was that a baby crib wasn't available for our 11 month old. We managed ok without it, but having cribs available is always a plus for us.
🇺🇸
Brenda
9.1
9.1
The decor was nice and modern. I like the extra shelving in the room especially the bathroom shelf and the stand over the air conditioner that held our suitcases. Very Large TV. Good breakfast variety. helpful, friendly staff.
The floors in our room were sticky, NOT cleaned at all which was gross and made it so we couldn’t take our shoes off. I wish I had brought shower shoes to wear in the room. Also bedding had a stain on it that we had to avoid touching. Yuck!
🇺🇸
Reno
10
10
The hotel was very clean and the staff was friendly and helpful. the breakfast was amazing, the lobby/lounge area a nice place to hang out. they had these little reading books that were just awesome to sit in and relax. my kids loved the pool. the rooms were very clean and comfortable.
the parking was a little far away but other than that it was fine
Airports
Lansing, Capital City Airport
35.6miDetroit Metropolitan Wayne County Airport
55.3miToledo Express Airport
57.2miKalamazoo-Battle Creek International Airport
57.6miBishop International Airport
59miAirports
Lansing, Capital City Airport
35.6miDetroit Metropolitan Wayne County Airport
55.3miToledo Express Airport
57.2miKalamazoo-Battle Creek International Airport
57.6miBishop International Airport
59miFree parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Elevator
Wheelchair accessible
Private Bathroom
Parking On Site
Accessibility
Hearing accessible
Wheelchair accessible
Bathroom
Bathtub or shower
Private Bathroom
Toilet
Toilet paper
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Safety features
First aid kits available
Spa
Fitness
Fitness center
From
$98Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 21
Curfew
Come and go whenever you want
Parking
Free public parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Discover,
Mastercard,
Visa,
American Express,
Diners Club,
UnionPay debit card,
UnionPay
This property does not accept cash.
What's the check-in and check-out schedule at Tru By Hilton Jackson?
When you book a stay at Tru By Hilton Jackson, you can access your room from 03:00 PM and should leave by 11:00 AM.
Is free parking available at Tru By Hilton Jackson?
Yes, parking is available at Tru By Hilton Jackson. It is free and located on site. The parking area is public parking, and no reservation is required.
How much does a stay at Tru By Hilton Jackson cost?
Tru By Hilton Jackson offers accommodations starting at $98. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What types of rooms does Tru By Hilton Jackson offer?
The hotel offers King Rooms, Queen Rooms with Two Queen Beds, and Queen Rooms with Two Queen Beds with Bath Tub, all of which have a room size of 301 sqft. None of the rooms allow smoking. The King Rooms accommodate 2 adults and 1 child, while the Queen Rooms with Two Queen Beds accommodate 4 adults and 3 children. The beds in the King Rooms are King size, while the beds in the Queen Rooms are Queen size. Overall, the hotel provides a variety of room options for different occupancy needs.
What activities does Tru By Hilton Jackson offer?
At Tru By Hilton Jackson, guests can spend their time enjoying the hotel's leisure amenities. The hotel features a fitness center, where guests can engage in physical activities and maintain their workout routines. Whether guests prefer to do some cardio exercises or weightlifting, the fitness center offers a range of equipment to cater to their fitness needs.
Additionally, Tru By Hilton Jackson also offers other amenities that may contribute to guests' leisure time. While the specific details of these amenities are not mentioned, it can be inferred that they are designed to enhance guests' comfort and relaxation during their stay.
Overall, guests at Tru By Hilton Jackson have the opportunity to stay active and maintain their fitness routine through the hotel's fitness center. The hotel aims to provide a comfortable and enjoyable experience for its guests by offering various leisure amenities.
What methods of payment does Tru By Hilton Jackson accept?
credit card.
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