First I loved how hospitable all of the the staff were. I was there for a conference. From the moment I entered and went to the front desk all the way until I left and checked out, I really enjoyed my stay. I loved how easy the checkout process was as well. You can check out via text so you don't have to wait in a long line. The hotel is very clean. Whatever I needed they gave me and they will quick to address any concerns I may have had. I truly enjoyed my stay. I will come again and I highly recommend this place. And believe me, I'm very picky as to where I stay.

The entire experience was beyond expectations. There is not one thing we have negative to say. As a family who travels and has experience with hotel stays this was the nicest hotel we have stayed at. We could not get over the amenities as well as the professionalism. Our son still can’t get over the food at the hotel restaurant!

I loved that the pool and hot tub were working perfectly. I loved that the security was high with only allowing you to access your floor. The renovations were great and the room was so clean!

Lighting in the pool area.

I've always loved the Radisson.

Everything was great, but since we only stayed 1 night, we didn't get to enjoy the many amenities. The price is definitely worth it when you can use the amenities, but when you don't it seems like it can be a bit much just for a room. But I wouldn't want to stay anywhere else in Kalamazoo.

We got a concierge level room and they had a private lounge with breakfast just for that floor. Brick and brine was amazing for dinner during restaurant week. And old Burdick right next door was a different setting but just as neat. The seats all around the hotel made it interesting to just sit and have conversations. Starbucks in the morning right downstairs too.

I didn't like that the concierge room was smaller even though there was only one bed.

Showers are wrong . We stayed on one of the newly renovated floors . The sliding glass doors for the showers were backwards. Should open from the non water coming down side . And room is small nice but small . Also had to pay for parking garage . They add it in your bill and suppose to be able to exit the garage using your room key S u don’t have to pay again . Ya, that didn’t work .$58 for larking for a 14 hour stay .

The ice machine made noise in our room every time it need3d to add water, this should not vibrate through the wall, go listen and see if you would accept that?

Web page said free breakfast that was incorrect T

Starbucks

The room maybe needed a extra blanket and a menu for details of the hotel like what they offer so you don’t have to bug the front desk or google things near the location of the hotel

Great location. Real Starbucks in the hotel and hotel staff was friendly and helpful.

Parking garage. Wasn’t aware there was valet the hotel emailed where to park ourselves.

The property was clean and basic. The front desk staff was very helpful and pleasant. Check in and check out was simple and we were able to check in early. The food from Burdicks inside the hotel was ok and their staff was pleasant as well. The pool and hot tub were relaxing and quiet.

The hot tub could use a cleaning or update but it was cool. The bathroom is extremely small. I had a king room. Other than that, this place was ok and I would stay again.