Location. Joins immediately to Mayo Clinic. I just took the elevator from my room to the lower level, and I was there. Check in was not friendly, but not complicated and they accommodated my early arrival at 2 pm. At check out luggage storage was available and was complimentary.

Lack of restaurant facilities. There are private restaurants in the building or connected to the building, but you will have to discover them on your own. Room was small but more than adequate. What does all that space matter when you are out of the room or while sleeping? They did an excellent job of updating the rooms in this classic and historic building.

Excellent location, unbeatable. Pool is excellent. Cool art gallery in the relaxing mezzanine level. You can purchase the pieces.

Facilities are dated and many, not in a "charming" way but, rather, in In a "tired" way, except for the mezzanine and pool levels The rooms are like a box of chocolates. You never know what you're gonna get. Many of our friends stayed here at the same time, in various rooms. I had the opportunity to see rooms, ranging from a 2-person flop house-style room overlooking the security glass of the parking garage; to a deluxe, 2-room unit with impeccable updates--and many in-between. Good luck getting the right one!

They updated a lot of the rooms. Very nice. Some things like tub faucets and paint in bathrooms did not get done. Would be nice. Make sure to ask for a room not looking at roof though. And there's no AC in the room. Little stuffy

We've stayed a fee times now and are always given a room looking at the roof. We have to ask before we are given a room with a better view. Why they don't just do that to begin with? Book the others when they are all that's left. No AC in the rooms. Gets very stuffy and you can't open the windows.

Great location to the Mayo Clinic. You can walk over without ever having to go outside if the weather is bad. Very clean. Friendly staff. Will definitely stay again.

Lots of construction going on. Made it hard to load and unload your vehicle. That is just one of the inconveniences of construction though. The final product will make it worth it.

Very convenient for the purpose of my trip. All I had to do was walk across the street. Very pleasant staff. Everything was neat and clean. Comfortable bed.

Room was very far from the elevator. Difficult when you have trouble walking. I wanted room service for dinner. Called twice, letting it ring 20-30 times. No answer.

Excellent location across from Mayo Clinic. Staff was courteous and accommodating our needs. The bed and pilliws wre very comfortable.

No housekeeping seevices the whoke stay due to Covid. We did get extra garbage bags, towels & hangers as needed.

front desk staff was extremely kind and knowledgeable. he was able to answer all of my questions and was very understanding. I’ve had an experience last year with a Kahler employee who was really rude and just not empathetic with Mayo patients. we had to really think hard before we booked it this time around because of our previous experience. we also liked the vicinity to Mayo.

no accessible elevator to the pool.

Clean room. Good location for us. Bed was comfortable. Very clean room.

The TV channel guide did not match the channels available on the TV. There was not enough pillows for two people. Charging us for parking when we’re paying over $100 for a hotel room for one night seems to be just another way to get extra money out of a person renting a room.

I appreciated the updated room. The material used for the chair and headboard can be easily disinfected. The new bedding could also be easily cleaned. The window coverings were perfect, leaving light in, yet providing privacy. I was impressed with the end tables' cord opening and several plug-ins. The counter outside the bathroom was in an excellent location and the placement of the stool, sink and hardwood bathroom floors make for easy cleaning.

I was concerned with the possibility of slipping in the tub. With lathered soap during a shower, it could cause an accident, so the bar on the wall was well placed. However, an added gritty substance could alleviate the possibility of a fall.

Across the street from Mayo and easy access to the Subway make The Kahler Grand a wonderful option.

There was some miscommunication as to how to make use of the parking I had paid for. At the parking ramp, there is nothing that explains how to use it if you paid at the front desk, so I used my card and would have gotten charged twice, but the staff cleared up for me. Parking was too expensive IMO.