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7.7

459 reviews

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel

1425 South Fifth Street, Saint Charles, 63301, Missouri, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Spa tub

Air conditioning

Best Western Plus The Charles Hotel

Welcome to the Best Western Plus The Charles Hotel, located in the vibrant city of St. Louis, Missouri, in the United States. With a minimum price starting at $88, this 3-star hotel offers a fantastic location just 18.8mi away from the city center.

With 459 reviews, this hotel has proven to be a popular choice among travelers. You can start your day right with the hotel's complimentary breakfast and enjoy a range of amenities including a free indoor swimming pool, a spa tub, and a fitness center. The hotel also features a business center, a restaurant, and free Wi-Fi throughout the property.

Convenience is key at this hotel, as it offers free parking and is pet-friendly (with extra charges). You'll find everything you need for a comfortable stay in the cozy rooms, equipped with air conditioning, a private bathroom, a flat-screen TV, and a refrigerator. Whether you’re in town for business or pleasure, the Best Western Plus The Charles Hotel is the perfect home base for exploring all that St. Louis has to offer.

At the Best Western Plus The Charles Hotel, we understand that pets are part of the family. That's why we are proud to be a pet-friendly hotel, allowing you to bring your furry friends along for the adventure. Please note that charges may apply for bringing your pets, so be sure to check our policies. With our convenient location and comfortable accommodations, your pets will feel right at home during your stay.

After a day of exploring St. Louis, why not take a dip in our refreshing indoor pool? Located on-site, our pool provides the perfect spot for relaxation and rejuvenation. Whether you want to take a leisurely swim or unwind in the spa tub, our pool area offers a tranquil oasis for our guests. Soak up the sun by the poolside or take advantage of our fitness center to maintain your exercise routine during your travels. At the Best Western Plus The Charles Hotel, we believe in providing our guests with the perfect balance of comfort and amenities.

When it comes to dining options, look no further than our on-site restaurant, Dennys. With its American cuisine and welcoming atmosphere, Dennys offers a convenient and delicious option for breakfast, lunch, or dinner. Start your day off right with a hearty breakfast, grab a quick bite to eat between sightseeing adventures, or unwind in the evening with a satisfying meal. With Dennys right within our hotel, you'll never have to go far to satisfy your taste buds.

At the Best Western Plus The Charles Hotel, we accept a range of payment options for your convenience. Cash is not accepted, but we proudly accept American Express, Visa, Discover, and Mastercard. Rest assured that your payment experience will be hassle-free, allowing you to focus on enjoying all that St. Louis has to offer. So, whether you're visiting for business or pleasure, choose the Best Western Plus The Charles Hotel as your home away from home in St. Louis.

Closest airports

Lambert–St. Louis International Airport

7.2mi

Saint Louis Downtown - Parks Airport

22.9mi

MidAmerica St. Louis Airport

38.3mi

Most popular amenities

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Spa tub

Air conditioning

Kid-friendly buffet

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Picnic area

Free toiletries

Bathtub

Rooms

Queen Suite - Non-Smoking - Upper Floor in Best Western Plus The Charles Hotel

Show 6 photos

Suite, Queen, Highfloor

1 Sofa Bed

2 Queen Size Beds

345 sqft

Microwave

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Experience ultimate comfort in our spacious Queen Suite - Non-Smoking - Upper Floor, perfect for a family getaway. This suite features modern amenities like a flat-screen TV, microwave, and refrigerator, ensuring a memorable stay for up to 4 adults and 3 children.

King Suite - Non-Smoking - Upper Floor in Best Western Plus The Charles Hotel

Show 6 photos

Suite, King, Highfloor

1 King Size Bed

1 Sofa Bed

345 sqft

Microwave

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Our King Suite is a spacious non-smoking room located on the upper floor, with a size of 344 sqft and a comfortable King size bed. Enjoy the convenience of a microwave, flat-screen TV, refrigerator, air conditioning, and more amenities for a relaxing stay.

Show 6 photos

Suite, 2 Queen, Highfloor

2 Queen Size Beds

Microwave

Refrigerator

24-hour front desk

Non-smoking rooms

+

More details

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave And Refrigerator, 2 Bathrooms, Full Breakfast

King Room with Whirlpool - Non-Smoking in Best Western Plus The Charles Hotel

Show 4 photos

King Room, Whirlpool

1 King Size Bed

325 sqft

Spa tub

Private Bathroom

Bathtub

Microwave

+

More details

Indulge yourself in our spacious and luxurious King Room with Whirlpool, where relaxation awaits with a private spa tub and a soothing whirlpool bath. Enjoy top-notch amenities like a microwave, refrigerator, and coffee machine, ensuring a comfortable and convenient stay for you and your loved ones.

King Room - Non-Smoking in Best Western Plus The Charles Hotel

Show 4 photos

King Room

1 King Size Bed

325 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Welcome to our King Room, a spacious and smoke-free haven measuring 323 sqft. With a luxurious King size bed, private bathroom, bathtub, and a wide range of amenities including a microwave and coffee machine, this room offers the ultimate comfort for 2 adults and 1 child.

Show 6 photos

Suite, Queen

1 Queen Size Bed

Free wifi

Microwave

Flat-screen TV

Refrigerator

x8

+

x5

More details

King Room - Disability Access/Non-Smoking in Best Western Plus The Charles Hotel

Show 4 photos

King Room, Accessible

1 King Size Bed

325 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Queen Room with Two Queen Beds - Disability Access in Best Western Plus The Charles Hotel

Show 4 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

325 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Queen Room with Two Queen Beds - Non-Smoking in Best Western Plus The Charles Hotel

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

345 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

King Room, Jetted Tub

1 King Size Bed

Hot tub

+

More details

Suite, 2 Queen

2 Queen Size Beds

x8

+

x5

More details

Suite Two Queen Beds

Suite, King

1 King Size Bed

x8

+

x5

More details

Suite King Size Bed

Guest reviews

7.7

459 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Maryann

9.1

August 2023

The breakfast was good, with many choices and ended at 10am on the weekend, which is pretty late for a hotel breakfast. However, if you went after 9:30, it was slim pickins and they were not refilling anything and many things were out. Our room was clean and quiet. It was in a great location with a Denny's and a Texas Roadhouse across the parking lot. There was a gas station right next door also, and was right off the highway. The pool is a decent size and is indoors. There were not any problems while we were there and the area outside the hotel was good and felt safe.

The rooms are dated and need some refreshing. The beds were fairly comfortable, but not the best. The water pressure for the shower was pretty crappy, and had to turn the shower head to the massage setting to get decent water pressure. After 9:30am, the staff was not refilling any of the breakfast items so many things were out, even though breakfast didn't end until 10am. Housekeeping came while we were out and emptied the trash & gave us new towels, but did not make the beds.

🇺🇸

Alicia

8.2

June 2023

It was right off the highway and surrounded by restaurants and stores so it made it easy to grab dinner and shop a bit for things we needed during our stay. The staff was really professional and kind. Given 4 rugby teams checked in right after us and after 10 minutes of my kids in the pool we had to leave and go to our rooms because they crowded us out, the staff was apologetic for the noise and the situation. Everybody wants to relax and have fun, we get that, it was just a real bummer for the kids. We did squeeze some late night swimming in to make up for it to the kids though. Breakfast was really great as well.

Not the properties fault at all, we weren’t able to utilize the patio because of the crowd out there drinking and blaring music, the kids felt a bit out of place and not being able to enjoy the pool when we got there because of the large group of 20+ adults that come in. But again, we got the pool at 9pm for a bit, patio was still filled and we couldn’t go out there but the staff was really apologetic.

🇺🇸

Austin

8.2

September 2023

The convenience of the location, it was next to everything that I could've needed, within walking distance

At first sight everything was clean or so I thought, I dropped my Pandora bracelet on the floor in the bathroom trying to take it off, when I reached to grab my charms off the floor I noticed there was PEE all down there under the toilet, thick& yellow housekeeping needs to be supervised, I didn't file a complaint because aside from that everything was perfect I just kept an eye out for anything else

🇺🇸

Caycee

8.2

January 2023

We liked the location, pool and the breakfast was good! We got there a little early and was able to check in. Check in was quick and the lady was pleasant. Room was ok but could be a little cleaner, nothing was gross but their was some old candy on the floor next to the bed and some stains on the sheets but I could tell they were washed. Pool was decent as well for the kiddos. Best part for my whole family was breakfast and the lady running it. She’s a absolute gem and we loved how hospitable and sweet she was to my kids. I believe her name was Sue. She made my kids feel more comfortable and at ease with our travel and being in a new place and the food was good! I felt like it was a decent price for our stay as well.

Could do a little extra with cleaning and checking to make sure theirs nothing left behind from previous people.

🇺🇸

Rebecca

8.2

June 2023

Staff was nice.

I thought most everything was ok. But.. the two chairs in the room were disgustingly dirty. The carpet was not too clean either. The stool was so low for us over 65. But with that the sheets/bed were clean. The shower and sink were clean. The staff always provided us with what we asked for. Just for your sake please replace the chairs and maybe some new carpet would approve the appearance of the room.

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Roberta

8.2

May 2022

Location was good for our needs. Floors were kept clean/ carpet in main floor hallway. Laundry available.

We had to request towels. No one asked if we needed anything for our room, which would of been polite since we had a long stay. Possibly because of Covid. At check in told we would have to request for sheets and change our own beds. Which was only asked for once because of change of family member. One night staff was not nice because we asked for more towels at pool…more people came in. Set his bad mood for evening. Also when asked for a cot it was too large for the room. Looked at another room on 3rd floor but that floor smelled uncleaned. So we declined the move and just stayed on first floor which was clean and made due. That night the service gentlemen was nice. Mostly staff was nice just a couple weren’t.

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Pamela

8.2

January 2023

The facility decor was nice. The breakfast was very nice - good variety, flavor and ambiance. The day manager explained the reason for the toilet issue.

The toilet was VERY low and a struggle for our old knees. The night clerk must have assumed we were returning guests because he gave no directions to the elevator, and he made me feel stupid because I didn't notice it behind me and around the corner. Not appreciated!

🇺🇸

Pavan

8.2

April 2023

I was passing by so can’t say this was the only room available and bit pricy too pricy for the stay but i had to take a stop and door are lock which is good at night and can be opened with room key but I have bags and the guy was just staring for 5 mins like a moron I had to knock the door to say hello I have a check in he was asking were was my key

staff and service

🇺🇸

Chrissycrisp

10

April 2023

enjoyed hot breakfast, extra treats in lobby (cookies, capuccino machine, water). room was very comfortable and enjoyed having jacuzzi in room. definitely enjoyed being on ground floor didn't have to deal with elevator

wish the shower would have had better water pressure and tub was bit slippery but otherwise everything was great

🇺🇸

Sandi

8.2

August 2023

Jena- took great care of us when special need through booking was not accomplished despite 7 month prior registration!! She made our day and the ensuing stay excellent.

For the price, nothing much really. Some facility cleanliness could improve.

Points of Interest Around Best Western Plus The Charles Hotel

Airports

Lambert–St. Louis International Airport

7.2mi

Saint Louis Downtown - Parks Airport

22.9mi

MidAmerica St. Louis Airport

38.3mi

Pools

Location

  • Indoor

Amenities of Best Western Plus The Charles Hotel

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Spa tub

Air conditioning

Kid-friendly buffet

Sun deck

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Picnic area

Free toiletries

Bathtub

Stay rules - Best Western Plus The Charles Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Plus The Charles Hotel

Does Best Western Plus The Charles Hotel have accommodations for guests with pets?

Yes, you can stay with your pet at Best Western Plus The Charles Hotel. However, please note that charges may apply for bringing a pet.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Your reservation at Best Western Plus The Charles Hotel includes a check-in time of 03:00 PM and a check-out time of 11:00 AM.

Does Best Western Plus The Charles Hotel provide parking options?

Yes, there is parking available at Best Western Plus The Charles Hotel. The hotel provides free on-site parking for guests. No parking reservation is required as the parking is available on a first-come, first-served basis.

What are the rates at Best Western Plus The Charles Hotel?

Rates at Best Western Plus The Charles Hotel commence from $88. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What types of rooms does Best Western Plus The Charles Hotel offer?

The hotel offers a variety of room types including suites, double rooms, and quadruple rooms. All rooms are non-smoking. Suite options include Queen Suites and King Suites on upper floors. The double room options include a King Room with disability access and a King Room with a whirlpool. The quadruple room option is the Queen Room with Two Queen Beds with disability access. The room sizes range from 323 sqft to 344 sqft.

How can guests spend their time at Best Western Plus The Charles Hotel?

Guests at Best Western Plus The Charles Hotel can enjoy a variety of leisure amenities during their stay. The hotel features an indoor swimming pool where guests can take a refreshing swim or relax in the spa tub. For those looking to stay active, there is a fitness center available. Additionally, the hotel offers a business center for guests who need to attend to work matters.

In terms of dining options, the hotel has an on-site restaurant called Denny's, which serves American cuisine.

Overall, guests have the opportunity to unwind and relax in the indoor swimming pool or spa tub, stay fit in the fitness center, and enjoy a meal at the on-site restaurant, providing them with a range of options to make the most of their time at the hotel.

Is there a swimming pool at Best Western Plus The Charles Hotel?

The hotel has an indoor pool.

Are there restaurants located within Best Western Plus The Charles Hotel?

Yes, the hotel has a restaurant on site called Dennys. It offers American cuisine.

Are both cash and credit cards valid payment options at Best Western Plus The Charles Hotel?

No, cash is not accepted as a payment option at Best Western Plus The Charles Hotel. The hotel only accepts credit cards including American Express, Visa, Discover, and Mastercard.