Breakfast was good, with numerous options. We loved our room!

This ended up being our second nights stay. There ended up being an hour-long wait outside due to a fire in the room, across and down one from our room. Evidently, a candle had been lit and left burning, prompting the alarm and sprinklers to go off. My wife and I have both been in management positions in the past, and we felt that, given the circumstances, your manager and team did a great job handling this situation. All this being said, we would not hesitate in the slightest, to stay here again, and hope to do so again in the future. Kudos to your manager and staff ( some of whom were family volunteers helping out)!!!

The room was very spacious and clean. The included kitchenette was really handy. The bed was comfortable. The WiFi worked grate.

Not having a mobile showerhead (European style) and separate water pressure/temperature controls was quite uncomfortable. For someone like me, who cares about his diet. The breakfast didn't provide enough healthy foods (and by healthy I mean unprocessed). I would prefer to have whole milk, non low-fat yogurts, some variety of cheeses. Fresh baked bread. Also, using disposable plastic cutlery is environmentally unfriendly.

My wife and I are riding our ADV motorcycle together through the American West, visiting national parks and historic sites. We were headed for Glacier National Park when we stopped in Great Falls. Not only was the hotel terrific, the room large (with a kitchenette!), and the hot breakfast good, but the young lady at check-in let me park my motorcycle under the covered entrance next to the building, where it would be under lighting and more visible to staff. Awesome! That’s excellent customer care, going above and beyond the call of duty. Definitely will think of MainStay in the future.

Location of facility, centrally located to all activities we accessed. Breakfast, coffee and staff all outstanding.

I don't mind pets in the hotel, which I never saw for the most part except when we were entering and leaving the building at the rear entrance there was dog poop right by the door and then smeared down the sidewalk. Consequently probably tracked into the building and onto the carpet..yuk. perhaps you would consider a specific fenced-in area for pets to do their business and that would remind owners to clean up after their pets.

The People of Montana are extremely nice! They also have great recommendations for things to do. 4th of July was amazing as well! Clean hotel, staff are great and again friendly, food is top notch and it is hot (bacon, eggs, biscuits, gravy, potatoes, juice, etc).50 ft from DQ, 25 ft from Subway. The room was bigger and better than I thought it would be. Cable channels for days, great location to get out and see things.

Nothing

Have stayed here with a prior visit, and this visit was just as great as the last .The location is great, very easy to get into & out of the city. The rooms are very large and clean with Extremity comfortable beds. Breakfast was very enjoyable and has several great choices, with plenty of seating. Front desk staff are extremely efficient, pleasant, friendly, courteous and helpful. Already planning my next stay

nothing

Easy access, friendly and prompt staff, early breakfast & coffee - my boyfriend rises daily @ 430am!

I appreciate that it's pet friendly...however, And I have commented on this previously, that there really needs to be a designated section for pets to use the potty. Also in the room the bathroom door lock and keyhole was broken consequently it did not feel as private as it should have once you were in the bathroom. These types of repairs should be maintained and promptly.

the location and quality of the rooms was excellent. we stayed at other properties during our week away in Montana and this place was superior to all of them. great advice from the manager Susan on where to eat. breakfast was above the norm. also we really appreciated the drip coffee available at all times. most other places used coffee machines that were not drinkable and most often did not work at all

all good

Very clean, spacious, modern, comfortable and had everything we needed! Also loved that it was dog friendly! The housekeeping staff left us a note and did a fantastic job at cleaning our room. It’s obvious there is a lot of care that goes into the maintenance of the property.

Breakfast was hot and excellent with various choices on the different days of my stay. I suggest labelling the items as some people may not recognize or understand a particular food item.

It will be good to have a weighing scale in the bathrooms. I believe a number of people have such in the bathrooms at home.