Breakfast was easy and we appreciated the fresh fruit - bananas. Coffee was available and a great start to the day. Frequent refreshing of the hot food

The rooms were currently going through renovation. Ours had some water damage present to the bathroom cabinets but appeared to have not been updated yet. Nice to see they are working to improve facilities and keeping really open at the same time!

Bathroom very clean with new fixtures and good shower; convenient parking and access; bed was very comfortable; in-room climate control very functional; bacon and eggs at breakfast were delicious.

Unfortunately they were doing some work that created a little messiness and interfered with access a bit but I’m sure that’s temporary; one of the curtain tracks had a screw protruding that stopped curtain from opening all the way.

It was clean, comfortable, and updated. The breakfast was free and very good (the kids loved the pancake machine!). Every staff member we interacted with was exceptional (coming from a former hotel employee of the Mirage in Las Vegas I know what good service should look like). We were thrilled that they had a room for us because the expensive resort we booked first gave us a room with no A/C during a heat advisory! I was also very very happy that we were able to leave one day early without penalty as the weather on our final day was forecasted to be terrible. I would 100% stay here again and was very impressed overall.

It’s not the property’s fault, but it would be nice if some food places delivered there late.

The location is good for hiking nearby. We used the pool a lot. The waffle maker for breakfast was a nice bonus. There are restaurants a short drive away.

The hotel was a bit dated and dingy, for example the carpets and lobby. More like a motel.

Nicely appointed modern hotel. Mostly updated and clean. Staff was very helpful. Breakfast was included. Nice coffee set up in room and in lobby. Beds were comfortable, sheets and pillow cases fresh and clean. I've stayed with Best Western in Switzerland, Italy, France , and the USA. I like the standards upheld by this chain around the world. Will stay with them again and again. A bit pricier than some of their competitors but worth the extra $$ and they have a rewards program if you book directly with their site. Lots of amenities but I never got to use them .

Air conditioner was not working properly but we basically just checked in went to sleep and left next AM so I didn't speak to the manager about it.

Personable check-in. Comfortable room/bathroom/bed/etc. Nice fridge (size) with freezer compartment. Great breakfast (warm). Short drive to grocery store.

Quite a long walk to the ice machine. Open Wifi (prefer pw protected). Hotel is undergoing a partial remodeling.

The room was very nice with a nice view of the mountains. I also loved that the window opened so we could let in the fresh air. It was a nice cool night. The location, easily accessible from the interstate and close to Franconia, was a real plus.

Great location in a beautiful area. Staff were friendly and gym was good

Room was beside lift which kept binging through the night. The breakfast wasn’t great- the hot food options were inedible and bread was stale.

The location to the activities we enjoy was close by. The room was tidy and neat. There was a small balcony with a view of the countryside. The hotel clerk gave us a pamphlet that listed all the pertinent information to make our stay more pleasant. Having washers and dryers at the location was very convenient.

Offering a regular or continental breakfast would have been nice.

The staff courteously welcomed us to an extremely late check in. The room was quiet, clean and comfortable and the breakfast was delicious.

The air conditioning blew directly at the side of one of the beds, which was a bit uncomfortable, but that is very picky.