The two employees working at the front desk were absolutely exceptional!!!! They were helpful and kind and just all around amazing guys. Michael 3-11 and Victor 11-7. We came for a gymnastics competition for our daughter, I booked months ago and thought nothing of it. Many of the other families booked with the event. Friends of ours were among those families, they had a horrible experience at Ceasers. Victor was so helpful and kind. He was able to get them a room so they could get settled for the night it was after midnight and they had spent 2 hours at ceasers. Michael was very helpful and knowledgeable during our check in he was informative and created a warm welcome to our stay. Thanks for all your help guys:)

Location (we walked to the concert at the Hard Rock), comfort of bed and pillows affable. Check in: lady at the reception desk was pleasant and informative. Afforded parking without charge

Morning time . . . . A little bit of an issue when we arrived for our complimentary breakfast. Gentleman working the breakfast area didn't take our word for it and made us walk to the reception area to make sure we were entitled to the complimentary breakfast. Check out: gentleman at counter was not mean but wasn't friendly neither. Doesn't take much to flash a smile young man. You're in the customer service business. People do notice.

It’s close to the boardwalk , the rooms were renovated and they did a excellent job renovating the bathroom , the staff was friendly . We stay here every time we stay here every time we vacation in Atlantic City it’s a great value and the rooms are always well kept.

The maid service is lacking. We were there an entire week and no one entered our room to make the beds, change the towels or empty our trash cans. I had to go look for staff in the hallway to get fresh towels and empty our trash cans . I’d be willing to give up the valet parking at $28 a day just to get better maid service . I feel the valet parking is a waste of money we can park our own cars and save the money . $28 a day adds up! In 2021 they did away with this service and it was no problem whatsoever.

I requested a room with handicap access. A bathroom was big enough for the person to get in with a walker or weel chair. The beds were very comfortable and low for the person with disability. A shower had a good size showerhead with a nice water flow, I loved the big size shampoo and hair conditioner, so I and my family members didn't need to worry about running out of shampoo and conditioner one use. We had a great view, towards to the ocean.

Just one thing that I didn't like was a breakfast that I had to pay $40 (for two), coffees were not included, I purchased them separately, even everything was provided at the same cafe. We were waiting for breakfast for 45 minutes. It was OK, nothing crazy or super fancy, 2 scrambled eggs, 1 toast, home fries. I suggest not eating in the hotel and use the nearby places for breakfast/lunch. They are plenty of them around the hotel for much cheaper price.

Awesome so the way around with very minor discrepancies.

Very clean facility and attentive staff. Will DEFINITELY return. 😊

The beds were extremely comfortable, the curtains were blackout too so that was really good. There was little to no disturbance from other guests. Use of a safety deposit box and working fridge was a good plus as other hotels we have stayed at didn't have either of these. On-site parking was a plus, however we did have to pay for it ($20/night). Location was incredible, a short 2-3 minute walk to the boardwalk so can't fault that at all.

Having to pay for the parking was a bit unfortunate especially as the nightly rate for the room was quite expensive in itself. The room was quite dated, the shower/bath was terrible, the shower curtain wasn't long enough so it flooded the bathroom when we used it, no breakfast being included was a shame, again due to the high nightly cost of the room. Room could have been cleaner as we found some old hairs in the bath and sink.

Very clean and spacious rooms...and kids loved the location

For me there was a mix up for breakfast not being on our booking but it was sorted out...plus if a family of 4 is on vacation ..then breakfast should be included for 4 and charge rate...just saying.....and maybe a little change of breakfast menu at times!!!!....everyday was same dishes...but iam greatfull ...thanks courtyard ..I will always consider u all for my stay

I liked that it was in the heart of Atlantic City is close to walk to everything over there since you’re on the boardwalk or beach. It was very clean and a lot of space. The staff was very friendly and helpful; the guy working in the restaurant/bar at the main entrance was above and beyond with any help and making sure our food order was correct. I can’t remember his name, but had a baseball cap on; but again he was great. So overall staying there for the first time in Atlantic City; it was worth it.

The only thing that I had to say, is you have to pay for parking per night at the hotel or rather all the hotels apparently in Atlantic City. I’ve never heard of that, but apparently it’s something they do in New Jersey and New York. So expect it will be very expensive in the summertime.

I liked the room and the view. I couldn’t hear thru the walls which was the first time in awhile that hasn’t happened in a hotel.

We got a knock on the door from security for our tv music being too loud at 7:30/8pm. It was turned up because we were getting ready to go to the casino because well it’s AC and that’s what you do, but it was only 8pm. Most hotels I know of have a quiet time and it later than 8pm so that kinda sucked considering I paid for 2 rooms for 1 night and it was my birthday.

Christine at the bar was great!! She was swamped and stayed to make sure we were all happy! Never lost her cool even when she had a line and nobody was helping her! You should be proud to have her as an employee

I wish the workers were more of a team players! Helping each other out qhen they were busy instead of literally sitting and chatting while another employee was being bombarded with customers