I loved how great everyone was to accommodate us and how the room we stayed in was so comfortable and had a beautiful view of the lake. It truly was a beautiful experience and I would love to stay again in the future.

I would have liked it better if there had been better breakfast options rather than just the select few things. Due to there being so little to choose from my husband and I ended up getting breakfast somewhere else after we checked out

The room was wonderful, and the staff very nice.

The fireplace did not work. A new unit was in place and it was too large for the opening. I reported to the staff, and they told me they were awarae. No accommodation was offered ( rate reduction, gift certificate). The fireplace was a specific request upon booking as the trip was a romantic get away. The toasters (2), for the morning breakfast were not working. Many people were upset.

The grounds are stunning and the room was spacious and very comfortable.

The walls were paper thin allowing me to hear every sound from the rooms on both sides of me all night. Also, for a luxury hotel the continental breakfast was more than disappointing consisting of prepackaged store bought bagels and muffins, packaged instant oatmeal and cereal and light yoghurt. The coffee was good though. Simply disappointing for a hotel in the price range.

The wait staff, cuisine, grounds, and beds were all wonderful!

One of the front desk people was cold and unwelcoming. The shower pressure was subpar. All minor issues that should not prevent anyone from staying there. My biggest concern is that there is no ATM on site despite all of the service people Belhurst employs. Its a disservice to wait staff, housekeepers, bar tenders, stylists and massage therapists that could benefit more if guests had the ability to access funds.

The location of the breakfast was lovely,in the castle. The food offered was all packaged and nothing very special. The coffee was good.

A hot breakfast would have sent us off in a happier frame of mind. Also your desk staff could have been a little more sociable and less business like and wished us safe travels as we checked out.

The room was large and had a lovely view of the lake. It is always convenient to have a double vanity, and the coffee/fridge alcove was useful. Lovely dinner at Edgar's (on site), charmingly served.

The furnishings in the room were dated; the bed was only barely comfortable. It all felt like staying in my grandmother's spare room. Not much comfort for a luxury price.

The jacuzzi was great. And the big shower. Bed was very comfortable and seeing the morning sunrise on the lake was breathtaking.

The breakfast could have been a warm one. Not just the cold packaged food. And the TV was kind of small for the size of the room. Had to get out of bed to turn off. And could have a larger selection of stations.

We loved the view from the room, the comfy bed, the jacuzzi tub, and the prime photo op locations outside the castle. The complimentary wine tasting was also a nice touch.

We got our hopes up about a "free breakfast" that was very disappointing. We ended up eating somewhere else.

beautiful setting, nice staff, large comfortable room, wonderful lake view from window

air conditioner was right next to the bed and blew right on me; continental breakfast was rather “sad” with tiny muffins and bagels in cellophane packets; it was a bit confusing about where you could consume what wine depending on where you bought it

The overall venue was spectacular. The location was perfect

My family stayed at the castle for 4 days/3 nights. The one aspect that fell short was morning breakfast. A little more effort can be done including the choice of having freshly prepared food eg - eggs , bacon, fruit salad, waffles etc.