Clean and quiet place (even that fast river on the back of hotel, and our room had window on the same side - no noise from river). Friendly staff - even during checkout asked if I'd like to have room on 1-st or 3-rd floor (in mostly places they just give you cards/keys and that's it). Large area for breakfast. Pool and gym available - did not use, but saw people using it (some kids have fun in the pool, and all facilities were not overcrowded. Convenient parking on site and ramps for hotel access - everything is designed with thinking about people w/ disabilities.

Very pleased. Fresh, well prepared and served.

The noticeable smell/odor when entering the room 228 and in the hallway on the second floor. Could it be a result of being in the proximity to the river and dampness? The ventilation? The bed was too firm along with the pillows. The pillows could have been larger. The location of the TV was awkward and uncomfortable in relation to the bed. One had to lay side ways or bend one's head to watch. Suggested location in rm 228 in the left hand corner mounted diagonally near the ventilation. Our room faced the parking lot, a curtain such as those in the breakfast area. would have afforded privacy.light and view outside.

We were thrilled to find the improvements in the breakfast. The last time it was awful.

Seven months ago, the windows facing the river to the west on the first floor in the cafe area, were filthy. They are still the same way. Our room window on the third floor was fine. Generally, much more attention needs to be given to facilities maintenance. The pool was out of service. Several things appeared as though they were being on. But, they were the same seven months ago.

location was perfect. breakfast was delicious. property was clean.

the wall outlet in between the beds didn’t work then gave my husband a shock. told staff but they seemed unfazed. pool was freezing, not heated at all. kids couldn’t play.

Immaculately clean!!! Key feature for me. Welcoming staff. Breakfast selection wonderful & delicious. Room layout excellent. Bedding very fresh & comfortable! Bathroom lovely as well. All decor pleasing. Very well appointed!

Nothing.

King bed was great, and even the fold out couch was comfy for my grandkids. Staff was really super with info and help. Great view from our room, pool was great but accoustics were awful in that pool room. Breakfast was great.

Lovely room clean newly renovated. Great view of the river. Pool was great. Breakfast was great and 0lenty of seating. Will pin this one and return again.

Pool couldve been warmer. But it was still great

Very clean rooms. Lots of variety with breakfast. Pool was very clean. A little more cool than I was used to.

The "water" view. It looked like a very large body of waste water.

the room was very clean and spacious. breakfast was good with a variety. friendly staff.

There was a noise in the wall between 3-5am. It was an erratic tapping sound something like water dripping. I couldn't sleep.

Staff was very friendly and always willing to help. Room was a moderate size for two adults and one 5yr old. Our son has special needs so the indoor pool was a huge plus! They even have a specialized chair for someone with a disability to still be able to enjoy the pool and feel included. There were safety measures in place at this hotel and we think it wouldn’t be a bad idea to continue the pool reservations. It was nice to have it to ourselves for an hour. Thank you staff for a great experience.

Only a suggestion, it would be nice to have a bathroom directly attached to the pool area so we don’t track water in the common area/hallway to the elevator. Also, it would be awesome to have access to a rooftop common area for guests to view the river and surrounding scenery .. or a deck off the back of the hotel.