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282 reviews

Holiday Inn Express & Suites Utica, an IHG Hotel

Holiday Inn Express & Suites Utica, an IHG Hotel

23 Wells Avenue, Utica, 13502, New York, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Parking On Site

Holiday Inn Express & Suites Utica, an IHG Hotel

Welcome to the Holiday Inn Express & Suites Utica, where comfort meets convenience in the heart of New York! Located just 0.9mi from the city center, this vibrant hotel is the perfect launch pad for all your adventures. Whether you're in town for business or pleasure, our cheerful and attentive staff is ready to make your stay as enjoyable as possible. With prices starting from just $154 a night, you’ll get more than just a place to rest your head — you'll experience a delightful blend of modern amenities and warm hospitality.

Dive into our refreshing indoor swimming pool or squeeze in a workout at our fully equipped fitness center. Start your day off right with our complimentary breakfast, the perfect way to fuel up before hitting the nearby attractions. And when it's time to unwind, you can kick back and relax in your air-conditioned, non-smoking room, ensuring a peaceful night’s sleep. Our hotel also provides amenities such as free Wi-Fi, a business center, and meeting/banquet facilities, making it an ideal choice for both leisure and business travelers alike.

The Holiday Inn Express & Suites Utica boasts an impressive 282 reviews from guests who love the friendly atmosphere and the slew of amenities we offer. With free parking and an airport shuttle service available (at extra charges), it’s designed to take the stress out of your travels. So pack your bags and make your way to 23 Wells Avenue, where unforgettable memories and cozy comforts await you!

As you step onto the grounds of Holiday Inn Express & Suites Utica, you'll instantly feel welcomed by the energetic vibe and friendly staff. Get ready to make a splash in our inviting indoor pool! With its heated water and shallow end, it's the perfect place to let loose after a day of exploring. Grab your favorite pool float, channel your inner mermaid (or merman), and soak up a little fun in the sun — even when it's drizzling outside! Just be sure to watch out for the splash zone, because this pool is a guaranteed good time for adults looking to relax.

What’s a trip without delicious food to kickstart your day? Our complimentary breakfast is nothing short of a culinary journey, featuring a delightful array of options that cater to every palate. From fluffy pancakes to hearty oatmeal, plus a variety of toppings and sides, you'll find the perfect fuel to kick off your adventures. Imagine starting the day chatting with newly-found friends over coffee while planning your itinerary to epic nearby attractions. It's a vibrant way to ease into vacation mode!

The fun doesn't stop there! At Holiday Inn Express & Suites Utica, we know that the little touches make a big difference. From the high-speed free Wi-Fi to our chic business center, everything is designed with you in mind. Whether you’re catching up on emails after a long day of sightseeing or planning your next big adventure, you can easily stay connected. So why hesitate? The heart of New York is waiting for you, and the Holiday Inn Express & Suites Utica is ready to be your cheerful home away from home!

Closest airports

Syracuse Hancock International Airport

44.8mi

Most popular amenities

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Bathtub

Rooms

King Suite with Disability Access and Bathtub - Non Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 4 photos

Suite, Accessible

1 King Size Bed

1 Sofa Bed

465 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x8

+

x5

More details

Indulge in our spacious King Suite with Disability Access, featuring a private bathroom with a relaxing bathtub. With ample room for up to 4 adults and 3 children, this suite also offers convenient amenities such as a microwave, coffee machine, and flat-screen TV for your ultimate comfort.

Queen Room - Disability Access with Bathtub - Non-Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 2 photos

Queen Room, Accessible

1 Sofa Bed

1 Queen Size Bed

465 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Experience a spacious, non-smoking Queen Room with disability access, a private bathroom, and featuring a relaxing bathtub. Perfect for accommodating 4 adults and 3 children, this room also provides convenient amenities including a microwave, coffee machine, flat-screen TV, and air conditioning.

Room Selected at Check-In in Holiday Inn Express & Suites Utica, an IHG Hotel

Room Selected at Check in

1 King Size Bed

2 Queen Size Beds

430 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Experience a comfortable stay in our spacious Double room, featuring a king size bed, two queen size beds, private bathroom, and a range of modern amenities such as a microwave, coffee machine, and flat-screen TV. With its 431 sqft of space, this room is perfect for 2 adults and 1 child, ensuring a cozy and enjoyable stay for your family.

Queen Suite - Non-Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 4 photos

Suite, Queen

2 Queen Size Beds

1 Sofa Bed

465 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x8

+

x5

More details

King Suite - Non-Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 4 photos

Suite, King

1 Sofa Bed

1 King Size Bed

465 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x4

+

x3

More details

Show 4 photos

Suite, 2 Queen

2 Queen Size Beds

1 Sofa Bed

Free wifi

Microwave

Flat-screen TV

Refrigerator

x6

+

x5

More details

King Room - Non-Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 3 photos

King Room

1 King Size Bed

430 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 2 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

430 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Queen Room with Two Queen Beds - Non-Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 2 photos

Room - 2 Queen

2 Queen Size Beds

430 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

x4

+

x3

More details

King Room with Roll In Shower - Disability Access/Non-Smoking in Holiday Inn Express & Suites Utica, an IHG Hotel

Show 2 photos

King Room, Accessible

1 King Size Bed

430 sqft

Private Bathroom

Microwave

Coffee machine

Flat-screen TV

+

More details

Show 7 photos

Leisure, King

1 King Size Bed

More details

Standard Room

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

Guest reviews

8

282 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Rebecca

8.2

July 2023

The breakfast was great, many more choices than I expected for a "continental" breakfast: eggs/premade mini-omelettes, a pancake machine, hash browns. Room was very comfortable with a nice sized bathroom, plus an additional sink out in the main part of the room, which is helpful. Indoor pool was nice to have, kiddo enjoyed that. Lots of restaurant options for dinner right nearby on the main road.

The pool was long and narrow, not that big: good for laps but not as much for playing which is what my child wanted to do; also the pool door didn't consistently unlock with my room keycard as it was supposed to. Also we had a first floor room not far from the lobby and things felt pretty noisy early in the morning. I could easily hear people in the hallway, a young child crying somewhere, etc.

🇺🇸

Ruth

9.1

August 2023

Location, cleanliness, staff, comfortable room. Travis at the front desk when checking in AND out ( I don't think he ever went home that weekend) was very personable and informative. Always ready with friendly conversation.

Honestly, there was nothing I could write about here. I have a pretty stifff checklist for choosing hotels to stay at before making a reservation. Perhaps the cost was a little on the high side, but it was a special event weekend in Utica, and it's the way of the world with supply and demand when it comes to cost.

🇬🇧

Teresa

9.1

May 2023

The hotel was clean and comfortable and as we had stayed there for a night a few days previously on the way to Niagra Falls we had liked it then so decided to stay again on the way back to Harrison, NY.

We were again charged twice for our room and the receptionist apologised that there was a fault in the system and assured us that the additional charge would be removed. We stayed on the ground floor this time and it was annoying to hear water constantly rushing through the pipes from the upper floor.

🇨🇦

Globetravel2

9.1

August 2023

Spacious comfortable room. Guest laundry facilities which we did not use but convenient to have. Location close to Highway but very quiet. Lots of restaurants a few minutes walk away.

Only one person at reception. This person was away from the desk (helping someone elsewhere) when we arrived and we had to wait 15 min to check-in. There was a line up behind us of people waiting.

🇺🇸

Cathy

10

September 2023

Free breakfast was excellent, even for someone with food intolerances. The staff was very friendly, and the rooms were large, clean and attractively decorated. The location was right off the highway with a great restaurant in walking distance.

I was disappointed to find the rate was lower booking directly on the website.

🇬🇧

Teresa

8.2

May 2023

It was clean and comfortable, and an ideal midway point between Boston MA and Niagra, Ontario. We were given vouchers for a free drink each at a lovely Italian restaurant nearby (Tavolo).

They had a problem with the checking in system where we were charged twice for our room but this was rectified within a few days.

🇺🇸

Barbara

9.1

May 2022

Staff was very nice !

The main reason I pick this Hotel is I have worked in the hotel /restaurant business my whole life I started working at a Holiday Inn, I just ended a 3 year treatment for cancer and I wanted to get away , relax and go swimming ,which I love to do , but at check-in I was told the pool was not working , people should be told that before they arrive , as I learn on my stay it had been down quite a while , I was very disappointed at this

🇺🇸

Mathew

8.2

May 2022

Break fast was OK. Nothing great - but nothing horrible.

More breakfast food options/choices would have made it better. Waffle and pancake making machines not operating. Oatmeal pot was empty and not available. Some fruit was available on day 1 of our stay, but there was NO fruit on day 2. Some of the premade breakfast options (biscuits, sausage, bacon, etc ) that did not "move" quickly became a bit hard/stale by the time we got to them.

🇺🇸

Jim

9.1

August 2022

The location was perfect. There were two excellent restaurants that were an easy walk away. We were going to see the Baseball Hall of Fame the following morning so this was a perfect starting point for a city that doesn't have as many hotel options.

Small fitness center and the quality of the breakfast items were not as good as what we've experiences at other Holiday Inn Express locations.

🇺🇸

George

9.1

September 2021

The rooms are very clean and very roomy. The beds are comfy and the bathroom is spacious. Great tv and also a refrigerator and microwave. Best thing was the breakfast- juices, coffee and tea, delicious oatmeal with nuts, etc. also biscuits with gravy and sausage, all kinds of breads and muffins. Nothing continental about it. FULL self service breakfast. And the most delightful and attentive lady that greeted everyone with a hello and smile and keep all food and beverages full. Such a great, pre-covid type breakfast. Worth staying there just for the breakfast - at least $25 at a diner.

The check in. When booking we had requested a ground floor room near an entrance/exit as my husband recently had knee and hip replacement. the hotel had replied that our request would be accommodated. When we arrived we were given a room on the 3rd floor. Mentioned our request and then given a room on the 1st floor. Then our room key did not work- possibly would work to initial room? Immediately went to the front desk and no one there and no sign as to expected return time. I waited 10 minutes (factual) until person returned. My husband stood by our room door with suitcase.

Points of Interest Around Holiday Inn Express & Suites Utica, an IHG Hotel

Attractions

Central New York

22.5mi

Pools

Location

  • Indoor

Features

  • Heated
  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Holiday Inn Express & Suites Utica, an IHG Hotel

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Bathtub

Stay rules - Holiday Inn Express & Suites Utica, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Express & Suites Utica, an IHG Hotel

At what times are check-in and check-out at Holiday Inn Express & Suites Utica, an IHG Hotel?

Holiday Inn Express & Suites Utica, an IHG Hotel welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.

Is there parking at Holiday Inn Express & Suites Utica, an IHG Hotel?

Yes, there is parking available at the Holiday Inn Express & Suites Utica, an IHG Hotel. The parking is free and located on site. It is public parking, and no reservation is required.

How much does a stay at Holiday Inn Express & Suites Utica, an IHG Hotel cost?

A stay at Holiday Inn Express & Suites Utica, an IHG Hotel can begin from a rate of $154. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What types of rooms does Holiday Inn Express & Suites Utica, an IHG Hotel offer?

The Holiday Inn Express & Suites Utica offers a variety of room types including suites and double rooms. All rooms are non-smoking and have an average size of 431-463 sqft. The rooms can accommodate 2-6 adults and have beds ranging from king size beds to queen size beds, with some rooms also having sofa beds.

Which amenities can guests enjoy at Holiday Inn Express & Suites Utica, an IHG Hotel?

Guests at the Holiday Inn Express & Suites Utica can enjoy their time at the hotel by taking advantage of the various leisure amenities provided. One of the highlights is the indoor swimming pool, which is available all year round. This pool offers a heated option and has a shallow end for relaxation and enjoyment. Adult guests can unwind and have a refreshing swim without any age restrictions.

Apart from the pool, the hotel also provides beach chairs/loungers for guests to relax and sunbathe. For those who like to keep up with their fitness routine, there is a fitness center available on-site. Guests can work out and stay active during their stay. Additionally, the hotel offers a business center for guests who may need to attend to work-related matters.

Overall, guests can spend their time at the Holiday Inn Express & Suites Utica enjoying swimming, lounging by the pool, working out, and utilizing the business center.

Does Holiday Inn Express & Suites Utica, an IHG Hotel have a pool for guests?

The hotel has an indoor pool called Pool 1 that is available all year round. This pool is heated and has a shallow end. However, there is an age restriction, and only adults are allowed to use the pool.

Which payment methods are supported by Holiday Inn Express & Suites Utica, an IHG Hotel?

The accepted payment methods at Holiday Inn Express & Suites Utica, an IHG Hotel, are Discover, Mastercard, American Express, JCB, Visa, and Carte Blanche. Cash payments are not accepted.