Do yourself a favor, get off the interstate highway and visit Westfield, NY. And, stay at the Theater Motel. It has a Route 66 vibe that the chain hotels just can't touch. Our room was spacious and included a mini-fridge, microwave, and coffee maker. It was very tidy and comfortable. The hotel owner was very friendly and went way out of his way to accommodate an out of the ordinary request that we presented him. He is making a valiant effort to keep this piece of post war Americana alive.

If you only stay at Hiltons, then maybe you should pass on the Theater, because then your comparison and critique would most likely be unfair to the Theater. But, if you enjoy Mom & Pop motels, diners, shops, etc, and small town America with all of its charm (and maybe minimal amenities), then the Theater Motel is for you.

The owner was wonderful. He was so nice, personable, approachable , and clearly wanted to make sure we were satisfied with our stay. The price was very reasonable. There was a microwave, coffee maker and refrigerator in the room and the room was very clean. I thought the history of the property was quite interesting. The rooms appeared to be renovated and some exterior work done. More work to be done on exterior but did not adversely affect our stay. We liked the location and explored the area with the motel our home base.

I have no complaints. I am sure it takes a lot of time and money to renovate and the owner is doing a great job

The room and bed -and bathroom!- were impeccably clean! The property decor is old, but well-maintained; the toilet and sink are new and have good water pressure and hot water. The mattress/linens are new and very comfortable. I felt safe here, too, with a thick door with double lock, and parking outside every room.

It's clear that the owners have updated necessary components of the rooms -mattress, toilet, sink, TV= but it IS a simple, older room. I don't mind that, but some travelers might.

The bathroom and room were very clearn. They had everything we needed a fridge, microwave and coffee pot. We would definitly recommend this to our friends. Westfield is a perfect little getaway location with lots to see and do.

I don't have anything that I didn't like. The place is a little dated but I'm not picky about things like that. Everthing was in good working condition and the location was perfect for us.

I am not aware that breakfast was an option. The owner was very friendly and accomadating-we arrived early and rooms together were not available near the office (wi-gi sketchy away from office). We first chose to be near office, then changed to having rooms next to each other and he was very gracious with all of this. The beds were comfortable, rooms were very clean-a little dated but it was obvious that upgrades were being made.

The people next to us were outside our door talking-they weren't being loud but you could clearly hear them up until about 10 pm.

Owner was super nice, friendly, and welcoming! Room huge, super clean, and quiet too! I was getting ready for bed after midnight when there was a knock at my door (had just gotten in from 4th of July fireworks), little freaky, but when I looked out the peephole, it was the owner who told me the dome light was still on in my car! (He had tried calling and texting but I had my "do not disturb" on.) He told me he always checks everything before he shuts down for the night. Seriously, you would never get that kind of service and care at a Best Western or Hyatt!!! Was just there overnight but would not hesitate to book there again.

Nothing....

The price for this nostalgic little road-side motel was a great find. It was 5 minute drive from the Lake and like a two minute drive into the nice town of Westfield. We just stayed for the night and it provided all we needed. Bonus was the shower's temp and water pressure which rivaled that of 5 stars.

I booked the morning of stay, and paid upon booking, yet they still asked for my card to pay at check-in. I'm certain it was an innocent error, due to the last minute booking, but whether you paid or not is something to be aware of on checkin.

The room and experience completely matched my expectations, based on my personal criteria and reading customer reviews. My grandmother once owned a motel where I occasionally helped with cleaning rooms, so I know how things should be. My room (#4) was suitably furnished and super clean, including the appliances. The bed was quite comfortable (full disclosure - I brought my own pillow by choice).

Just two minor things were inconveniences, but did not affect my scoring. 1) The shampoo packets were nearly impossible to open, I ended up using my teeth. (Very carefully.) 2) The news channel I really wanted to watch was locked out for an unknown reason.

What a great place Loads of character like stepping back in time definitely needs to be done ( you didn’t think Norman Bates was going to appear You would hear the train in the distance with its horn what a great sound Loved everything about it The owner couldn’t do enough for you 10/10 definitely stay again for the experience

Nothing loves it

Clean and comfortable. Nice price. Is family owned and the owner was genuine. Definitely appreciated the electrical power bar on the night stand. More places should do that.

Shampoo packets. Motel/hotels should never use those ketchup-packet like shampoo things. I’ll pay a dollar more for a little bottle