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7.7

262 reviews

The Highlands at Sugar by Capital Vacations

The Highlands at Sugar by Capital Vacations

2173 Sugar Mountain Drive, Banner Elk (North Carolina), NC 28604, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Indoor swimming pool

Free wifi

Fitness center

Sauna

Mountain view

Kitchen

Non-smoking rooms

The Highlands at Sugar by Capital Vacations

Welcome to The Highlands at Sugar by Capital Vacations, a charming 3-star apart hotel perched in the scenic heart of Banner Elk, North Carolina! Just a short 2.1mi from the vibrant city center, this mountain hideaway offers everything you need for an unforgettable escape, starting from an enticing price of $506. Imagine waking up to breathtaking mountain views and the crisp, fresh air of the Blue Ridge Mountains — it’s the perfect backdrop for adventure or relaxation.

Dive into the fun with a variety of amenities designed for your comfort and enjoyment. Take a splash in the indoor swimming pool, sweat it out in the free fitness center, or unwind in the sauna after a long day of exploration. Families will love the on-site playground, while couples can enjoy romantic evenings on their private balcony. With free parking, Wi-Fi, and kitchen facilities, you'll have the freedom to relax and enjoy your stay from the moment you check in!

Don’t just take our word for it—this enchanting retreat boasts 262 reviews that speak to the delightful experiences guests have had here. Each room is thoughtfully equipped with all the essentials and extras, including cozy non-smoking rooms, free toiletries, and kitchenware for those who cherish home-cooked meals. Whether you're hiking the trails or sipping hot cocoa on your balcony, The Highlands at Sugar invites you to create lasting memories amid the beauty of nature!

Now that you’re already imagining your delightful stay at The Highlands at Sugar, let’s talk about the variety of room options that'll let you settle in like you belong. Choose from the spacious One-Bedroom Suite, perfect for a cozy retreat with its king-size bed and a sofa bed that can host your little ones or a couple of friends. If you're traveling with a larger group, the Two-Bedroom Apartments offer an abundance of space and versatility, accommodating families or friends with comfort to spare. With room sizes ranging from 700 to a generous 1,195 square feet, there’s enough space for everyone to spread out, share stories, and make memories together.

At the Highlands, it’s all about creating an enchanting experience that you won’t forget. Picture yourselves gathering in the kitchen of your apartment, whipping up delicious meals with fresh ingredients from a local farmer's market. Or perhaps you’d prefer a leisurely day by the indoor pool, splashing around while the kids burn off some energy. As the evening falls, gather around on your private balcony enjoying the stunning sunset over the mountains, with the stars twinkling above as your perfect companion for relaxation. Each moment here is designed to help you weave together a tapestry of laughter, bonding, and adventure.

Don’t forget to venture out during your stay. The grand expanse of the Blue Ridge Mountains is calling! With miles of hiking trails just waiting to be explored, exhilarating outdoor activities, and charming towns nearby, there's something for everyone. Whether you're a thrill-seeker looking to hit the slopes in winter or a summer stargazer by night, your time at The Highlands at Sugar is bound to be filled with joy and wonder. Ready your bags—your mountain adventure awaits!

Closest airports

Tri-Cities Regional TN/VA Airport

38.4mi

Asheville Regional Airport

61mi

Most popular amenities

Free parking

Indoor swimming pool

Free wifi

Fitness center

Sauna

Mountain view

Kitchen

Non-smoking rooms

Kitchenware

Playground

Free toiletries

Balcony

Bathtub

Rooms

One-Bedroom Suite in The Highlands at Sugar by Capital Vacations

Show 18 photos

One-Bedroom Suite

1 King Size Bed

1 Sofa Bed

700 sqft

Mountain view

Kitchen

Private Bathroom

Bathtub

x4

+

x3

More details

Welcome to our spacious One-Bedroom Suite, a stylish and comfortable retreat perfect for families or groups of up to 4 adults and 3 children. With its spectacular mountain view, fully equipped kitchen, and luxurious amenities like a bathtub and fireplace, this suite offers the perfect blend of relaxation and convenience for your stay.

Two-Bedroom Apartment with Single Beds in The Highlands at Sugar by Capital Vacations

Show 33 photos

Two-Bedroom Apartment with Single Beds

2 Twin Beds

1 King Size Bed

2 Sofa Beds

1195 sqft

Mountain view

Kitchen

Balcony

Bathtub

x8

+

x7

More details

Experience the perfect family getaway in our spacious Two-Bedroom Apartment with Single Beds. This 1195 sqft room features breathtaking mountain views, a fully equipped kitchen, a cozy balcony, and all the amenities you need for a comfortable stay. Sleep soundly in our twin and king beds, and enjoy the convenience of a bathtub, washing machine, and free toiletries. With enough space to accommodate 8 adults and 7 children, this room is perfect for creating lasting memories with your loved ones.

Two-Bedroom Apartment in The Highlands at Sugar by Capital Vacations

Show 32 photos

Two-Bedroom Apartment

2 King Size Beds

2 Sofa Beds

1195 sqft

Mountain view

Kitchen

Balcony

Bathtub

x8

+

x7

More details

Experience the ultimate comfort and space in our Two-Bedroom Apartment. With a size of 1195 sqft, this family room can accommodate up to 8 adults and 7 children. Enjoy stunning mountain views from the balcony and relax in the bathtub after a long day of exploring. Other amenities include a fully equipped kitchen, washer and dryer, and a cozy fireplace.

Guest reviews

7.7

262 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Donna

10

June 2023

View was great, room was bigger than I expected, had a washer and dryer nice size living room, kitchen with bar seating as well as kitchen table two glass sliding doors! I never wanted to leave! Staff were friendly. One of the best vacations I've ever had at a great price. Will definitely be coming back.

No air condition so bring fans, although we left our sliding doors open with screens shut and we never got hot. It was a peaceful breeze and great view. No one bothered us, and it was still quiet and romantic that way!

🇺🇸

Lydia

9.1

February 2023

Our 16-person group stayed in 2 apartments at the Highlands to go skiing at Sugar. For the cost, this place absolutely exceeded expectations. The view (see pictures) was spectacular, the extra blankets/bedding for the couch beds were great, and it was easy access to skiing (4 min drive or there was even a shuttle!). We used the kitchens to cook and they were in great working condition. We also loved the heated indoor pool (goes to 8 ft deep!) and the hot tub - it was a great place to hang out in the evenings.

The main building with the pool/hot tub could stand to be renovated, but it does seem like it is kept up well and cleaned. Shower water pressure wasn't extremely high but no big deal. Would have liked maybe a few more towels for the pool, but we used it probably more than most guests.

🇺🇸

Michael

8.2

June 2023

The views are amazing, the rooms have been updated and are comfortable.

The beds are a bit dated but comfortable enough for a few nights. Attention to fine detail is lax, but that didn't make the stay any less pleasant. The pool, game room, and bathrooms need updating in the "clubhouse". The hot tub left black goo all over my wife's backside but the pool was clean.

🇺🇸

Christine

9.1

August 2022

The location was great! Loved that the pool, game room, and workout room is always open. Apartments are so cool and high ceilings are great! Can't wait to go back this winter for snow tubing! Staff was great and apartment is fully equipped! Jacuzzi in master bathroom is soooo cool!

Only thing I can thinkof is could use a few more games in upper game room. Lot's of puzzles but not enough board games.

🇩🇴

Wesley

10

August 2023

It was very familiar, they have a high chair for our baby, kitchen have everything you will need and it was a very pleasant experience with a nice view

The couch needs more filling to be more comfortable, but besides that it was amazing.

🇺🇸

Jana

10

July 2023

Excellent staff. Beautiful views. We’ll stocked kitchen. Comfortable. Worth the cost.

This particular unit could use some TLC- carpets cleaned, replace bathroom door that had separated, just general up keep. I understand it is a rental though.

🇺🇸

Gallimore

10

September 2023

This isn't the first time we've been here, and it won't be the last. We love this location, the room, the amenities, and the view. Everything is perfect for us and it'll keep us coming back.

Absolutely nothing. 0 complaints.

🇺🇸

Justine

9.1

March 2023

Proximity to the ski resorts was good. The view was pretty. The room was pretty big and it had amenities, like washer/dryer and a full kitchen.

Honestly don't really have much that I didn't like. The walls were a little thin, but that's how most hotels are.

🇺🇸

Rachel

9.1

December 2021

The view is the best thing about this place. But also, there’s plenty of space for two families. The facilities are fun and entertaining. The location to restaurants and recreation is great.

the only complaint I have is that the pool was closed for remodeling and we were not made aware of that before our stay. we had two little kids who were upset when we got there and it was not open. the pool was a major deciding factor in where we would stay.

🇺🇸

Lawrence

10

October 2022

The views were amazing from where I stayed. What really stuck out to me was the changing foliage. The room was full of comfortable amenities.

The only downside was the winding mountain roads. I did get turned around one time after sundown. That was the only downside that came to mind.

Points of Interest Around The Highlands at Sugar by Capital Vacations

Airports

Tri-Cities Regional TN/VA Airport

38.4mi

Asheville Regional Airport

61mi

Pools

Location

  • Indoor

Amenities of The Highlands at Sugar by Capital Vacations

Free parking

Indoor swimming pool

Free wifi

Fitness center

Sauna

Mountain view

Kitchen

Non-smoking rooms

Kitchenware

Playground

Free toiletries

Balcony

Bathtub

Stay rules - The Highlands at Sugar by Capital Vacations

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Highlands at Sugar by Capital Vacations

What's the check-in and check-out schedule at The Highlands at Sugar by Capital Vacations?

The Highlands at Sugar by Capital Vacations accommodates check-ins starting from 04:00 PM and ending at 05:00 PM. The rooms should be vacated by 10:00 AM.

Does The Highlands at Sugar by Capital Vacations offer complimentary parking?

Yes, there is free public parking available at a nearby location.

What's the nightly rate at The Highlands at Sugar by Capital Vacations?

Starting rates at The Highlands at Sugar by Capital Vacations begin from $506. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What are the room types available at The Highlands at Sugar by Capital Vacations?

The hotel offers One-Bedroom Suites with a room size of 700 sqft, accommodating 4 adults and 3 children. Smoking is not allowed in these suites, which feature a King size bed and a Sofa Bed. The hotel also has Two-Bedroom Apartments, available with either Single Beds or King size beds, both offering a room size of 1195 sqft. These apartments accommodate 8 adults and 7 children and do not allow smoking. Both types of apartments also include Sofa Beds.

Which amenities can guests enjoy at The Highlands at Sugar by Capital Vacations?

Guests at The Highlands at Sugar by Capital Vacations can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features an indoor swimming pool, offering a great option for guests to relax and unwind. Additionally, there is a hot tub/Jacuzzi and a sauna available for guests to enjoy a soothing and rejuvenating experience. Fitness enthusiasts can take advantage of the well-equipped fitness center, which allows guests to stay active during their stay.

In addition to the leisure amenities mentioned above, the hotel also offers other amenities such as BBQ facilities, providing guests with the opportunity to have a fun and enjoyable outdoor dining experience. The hotel also has a playground, offering a perfect place for children to have a great time. Lastly, the hotel features fireplaces, creating a cozy atmosphere for guests to gather and make lasting memories.

Can guests use a pool at The Highlands at Sugar by Capital Vacations?

The hotel has an indoor pool.

Does The Highlands at Sugar by Capital Vacations accept credit cards and cash payments?

The Highlands at Sugar by Capital Vacations does not accept cash payments. However, they do accept credit card payments including American Express, Mastercard, Discover, and Visa.