Very convenient to the show grounds. Paul was very nice and helpful as well. Room was clean and the bed was comfortable.

The evening desk employee was hard to understand and seemed confused when I requested a receipt. The jacuzzi tub was a little dirty with hair,the towel next to it had black stains or mold. Housekeeping came into my room while I was gone and took the dirty towels, didn't replace them and didn't clean anything. I didn't even request room service.

the employee upon arrival was very friendly and we were given a warm welcome upon entering the lobby. and when we checked out the employee was very friendly and polite. the room was very nice and clean.

the breakfast was not very good. and the morning staff seemed to be waiting on us to leave the area. a lot of hovering. they were very nice and polite. but just gave off a vibe that they didn’t want you lingering too long.

Room was nice clean

The river was nice but could not see it vegetation was ground up. Also charge you fifty dollars in case any room damage. Said after three days would put back on card after they check room . It was not put back on after a week call said give it another week.

Staff was nice

You couldn't smoke on balcony

WE did not eat breakfast there. The stream behind our room, sitting outside in the rocking chair and listen to the water.

The WFI was not good. But when you are in the mountains, you should accept some problems.

Very Friendly Staff, great accommodations and a great breakfast to start the day! Beds were comfortable and rooms clean and inviting. Great location and information to attractions near-by.

Not much to comment here. Everything met or exceeded my expectations. Will return to this property when back in Maggie Valley.

It was a nice location

When we stay there 6 years ago the pool was heated hot tub was working now the pool is cold hot tubs not working couple of things were broken all I know it was a nice place to stay

We encountered a misunderstanding with the motel. When you book with Ramada at this location, it is important to understand that their first floor is for views, mountain or creek side. The second floor have no views. When I booked, I should have contacted Ramada after booking with booking.com, and ask for first floor due to our health problems. When we encountered the problem on site, we were informed there is a $15 per night charge for first floor, because they have views. We did not want to pay the extra for first floor. We were also told we had to pay the first night rental regardless if we decided to stay or not. Thanks to the ladies at Ramada, we were able to work this out. From now on, I will call the motel directly after booking to make sure I get the room on the floor I need.

Everything About This Place was Excellent- The Only 2 Things That Need to be Fixed Is The ICE Machine on First Floor & are Sliding Glass Door! The Scenery Is Absolutely Beautiful & The Sound Of The Creek Is very Soothing! Please Have Your Pool/Spa Open When We Come Back In Oct.

Liked the location, the room size, clean. Towels were changed after first night of three night stay. Not after, but there was a note at desk when we got there about this too. It was great the room had a refrigerator and a microwave. We had a King room! It was handicap also, but didn't mind this as BR was large easy to enter shower, has bench and chair and it was on ground floor which I had requested on the online reserving.

Didn't like that the breakfast was not provided and was not aware from sites, until we arrived. I was looking for breakfast included when searching price so this was aggravating. Also, said Gym and spa were closed, but did hear kids in pool. Door didn't work on ground sliding, but did have the bar, although it fell down in middle of night. No bed service due to pandemic processes. Also, fire alarms went off multiple times around 8 in am.