the staff was friendly and accommodating. the room was ok sized and linens were clean. the best thing I've experienced and the reason i will definitely stay here again was the smell of the room. no smoke smell or cigarette smell, it was a nice refreshing clean smell upon entering the room which honestly put a smile on my face every time I walked in.

no cooking utensils or silverware and no ice machine at all. be prepared to go buy ice.

Location

A lot of noise from the dogs and they don’t change towels; the room is fine, in the bathrooms it needs to be improved.

It was a Great place to stay we loved it. It was stress free relaxation we all needed the r&r.

Nothing at all

The front office guy was very nice, and was very personable. I liked the hardwood floors, and we could tell our room was freshly cleaned.

N/a

Staff was friendly and helpful the room rate was affordable

N/A

Everyone and everything has been great

Customer Service and my room is excellent

It was clean and nice ppl.

The beds wasn’t comfortable

The price and the location

The staff and was extremely noisy guest upstairs

Size of room and price.

Dogs and trash cans around the property over flowing.

Staff was nice at front desk. Employee at front desk that helped me on 10/18/24 around 8 PM was very accommodating and did the best he could to help.

The place reeks - marijuana, dog, BO, and just mystery scents. The room itself smelled good, but literally was like choking on whatever lemon scent they aggressively sprayed in the room. There is NOOOO hand towels in the whole hotel (was told this by AM staff and I just think it's so weird and inconvenient), we had 4 people stay and only got two towels and two wash clothes (no bath mat either). They were only able to give me 1 more towel during my two day stay. There are no comforters, only 1 light blanket and 2 top sheets?? Only 2 pillows on each bed. The only toiletry provided in the room was hand soap. The hotel is huge and just overall run down and busy. There were a lot of dogs present. They're short staffed and there was no staff on site for 12 hours, they posted signs all over during our second day there which was nice to at least let us know, but this whole place is a hot mess. If you're picky about hotels, this one is too sketch. Also, Booking.com is literally unable to fix the listing - THERE ARE NO SOFA BEDS IN THIS WHOLE HOTEL and they comped me some money for it, but it would've sucked if the 5th person we had coming with us hadn't back out because then we would've been stuck with 3 adults in a queen bed or someone sleeping on the nasty floor. I was informed their only cots got "ruined by dogs".