All staff was friendly and helpful as well as accessible. The room was very clean up to date amd functional, loved the space.

The set up of breakfast was cramped, inconvenient, and not very functional. The space allotted for the display seemed way too small to accommodate the amount of guests that would be staying at such a large facility. The food tasted good, staff tried their best to keep things stocked, but several items was repeated empty for significant amounts of time. We stayed two nights but chose to eat breakfast outside the hotel on our second morning.

This hotel was filled with pleasant surprises. It's like Home2Suites thought of all the little things that need to be considered when you stay in a hotel. The quality was top-notch and everything was comfortable. The shower was the best shower we have ever experienced in a hotel without question. We liked the spacious feel and the location. The bed was exceptional.

Not sure about the pocket door going into the bathroom.

The hotel is great. Clean and comfortable like a proper hotel should be! It’s near a lot of restaurants and pubs so finding something to do is easy as check in was! Staff was totally awesome and the coffee was still fresh at 10 when I needed it! Seriously you can’t beat this for the price.

The lady that stayed next door could not sing Whitney Houston at all!

Pretty much everything. Only one room issue…bathroom door lock is put on backwards and can only lock it from the outside

Location to restaurants and other food choices is limited. No recommended food choices left in room like most hotels have. Other hotels leave information cards/booklets for the area in the rooms.

Nice room. Readily accommodated us Breakfast was flavorful, lots of choices

The sliding bathroom door was heavy and the handle was difficult to manage for an older person with arthritis Outside highway noise particularly on Saturday night was problematic The “surprise “ parking charge was very disappointing

Hotel was great, clean, comfortable. Loved the look. Staff was kind and helpful. Breakfast that's included was great, coffee, breakfast sandwiches egg/cheese omelet, fresh fruit, yogurt, waffles, cereal, oatmeal, milk, cinnamon rolls, bread, bagels, orange juice, apple juice, water. Most hotels I've been to the food was gone in an hour or so. But when we were leaving around 11 there was food still! We took a dip in the pool. Beds were comfy.

Pool needs more towels ( which could be due to others swimming) There Should be a bathroom in the pool area for restroom use and changing. (Was under construction but still open) Pillows were a little flat. Bathroom door got stuck in the slot and didn't lock, but we were with our own family.

The location was easy to find and easy to get to from the zoo. The breakfast was fantastic! What I ate was delicious, and my niece and nephew loved the variety of food and said it was the best breakfast besides mine. lol

There was nothing that we didn't like.

The location was great. We were right next to Columbus zoo which is what we wanted. Breakfast was delicious! Very good friendly place. My daughter was crying. She wanted to go home and the front desk employee gave her a treat and it made her.

The staff was friendly and very helpful. The breakfast was good . The room was clean and the bed was comfortable. It was definitely like a home away from home.

Great location, very clean, large rooms, the kitchenette had all of the basic utensils you would utilize ( and not random pieces/ or pieces falling apart), the refrigerator/freezer was larger than expected and could hold more groceries than anticipated. Indoor pool was wonderful. The Saltwater filtration is a added bonus and less irritating to skin/hair. Breakfast area was well stocked and appreciated how they are exchanging single use items for reusable items. we asked for a ***tiny*** treat to be put in our room for our two young boys ( since it was a mini family trip to getaway) and they gave them a whole little bag of chocolate, popcorn, and candy. That made them feel SO special and we are so grateful for that gesture. Would 100% stay here again and have it on our “ favorites” list we keep of hotels when we travel. thank you!!

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