This was a great stay right off the highway on a cross country trip. Lots of details in the room that just work: New vinyl floor instead of stinky carpet. Squeaky clean shower (no moldy shower curtain) hooks all over the room to hang up yer stuff. Window shades were clean and sleek room darkening , new HVAC unit. Best of all- cotton sheets rather than cheap polyester or microfiber. Price was a great value and breakfast was simple and easy to grab and go (no hot breakfast which is fine with me… I don’t need fatty sausage and gravy !) I had a perfect shower and deep sleep in a comfortable bed.

Microwave in the room would have been nice and I actually do use the freezer -believe it or not- unit had only a small fridge.

I liked the location.

It could have been a little more clean and the employees could have been nicer. The rooms were clean, but there were a few stains on the sheets, one of the clean towels smelled like pee.

From the Check-In Process the whole stay was great! Rooms aren’t big by any means but for a weekend stay or a business trip, they will do what they are designed to do. The Pool was perfect size for our 2 year old and the coffee was awesome. Although the Continental is a bit unorthodox compared to others hotels it was a good change of pace from the normal microwaved eggs and half cooked sausage! The Room and the whole facility was very clean. Out of all the Hotels we have stayed in, this has the most COMFORTABLE Beds and Pillows (Room 115). Staff were also very polite. Will be staying again if we’re in the Columbus Area

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The room/bathroom was clean. Bed was comfortable. Linens were nice. Ice machine, snack area, coffee were convenient. It was a good value. We were there to attend a family wedding so just needed a place to sleep and get ready. We needed two rooms everyone was accommodated. Liked that shampoo, conditioner, body wash, had soap, lotion were in dispensers.

Room size was small. Windows, doors, elevators needed cleaned. Outside trash cans needed emptied. Landscape needed tending.

Staff was great room, was clean, bed was comfortable. Would consider staying again if downtown hotels are not an option.

A full night's stay of my room was pre authorized to my card on the second night of my stay after the room had been paid in full. My budget allowed for me to continue on with the trip without worry and the preauth did fall off my account several days later but this issue could really affect someone who is on a tighter budget. The front desk was helpful in figuring out what the reason for the preauthorization to my card was and was very apologetic as it shouldn't have happened- but it wasn't her fault.

The man at the desk checked me in after checking my wife in previously (about 30 mins prior), and before he gave me my key card, he said no, wait, let me see some ID to make sure I am who I said I was and that it was possible someone could of heard my wife say that she would be in 302 and claimed to be me. I was really appreciative of that. It was really security minded, and I made sure to tell him that as well. In these crazy times, it was refreshing to see someone be so aware of what could happen and be that mindful.

The traffic noise lol

This is our go-to hotel when we visit our two kids, in Columbus, OH and Purdue University, respectively. Location is convenient and the facility was brand new when we visited the first time, and is now a few years old. The staff are very friendly and the breakfast has dine-in and take-out ready hot and cold items. Coffee and tea are available in the lobby all day. We like the two queen sized beds, big window and the modern deco.We stayed in different sized rooms, some are standard sized while the others are much more spacious. Just be aware that there is no closet, only hooks and pegs to hang things, which is fine with us.

The stairway was not clean when we visited on 12/15 and on 12/17.

This is the second time my daughter and I have stayed here for a volleyball tournament. It’s only about 14 minutes away from the Convention Center and the rates are a great value for the proximity to it, as well as how clean and comfortable it is. The beds are amazing! The staff are always personable and professional. And the breakfast is terrific with several options. The coffee is delicious and each cup is ground and brewed fresh. We will always stay here when in Columbus, if available.

The room is spacious, and the facilities and furniture are well-prepared. The location is perfect. It is close to the interstate, takes around 15-20 to get downtown, and only costs half the price compared to downtown hotels. The environment of the surrounding area is chill. I love it.

The room is mostly quiet, but I still can hear some noise from other rooms. For example, the sounds of unlocking a door or the toilet flushing. Since the room was very quiet, these noises sounded like the sources were close to me, and I was a little bit shocked by them.

When we arrived I was told our reservation had been canceled and the hotel was booked. The clerk was very sympathetic as this had happened with others with reservations through Booking.com. After searching she found a room that had not been secured. After several attempts contacting the person who had booked the room failed she contacted the manager who approved giving us the room. Great communications between the manager and clerk! Please note that this was the first time this ever happened with Booking.com whom we've used almost exclusively for several years without a problem so I expect it will be a communication issue to iron out between Avid and Booking.com. Very nice clean and modern. The breakfast was very nice. Good healthy food selection. The electric window blind worked well and the sound effects in the elevator were clever. We would stay there again should we return to Hilliard.

There was nothing we can think of that we didn't like.