Over how modern our room was, the hotel smelled amazing, front desk super hospitable and friendly. Pool, parking, very nice beds! Amazing views and many food options near by, a brewery is literally less than a minute walk away.

I do think the floor could’ve been swept better. It wasn’t dirty at all but random stuff on floor we didn’t do. Also the room doesn’t have a microwave, this didn’t take away from our experience but don’t make eating late convenient

Hotel is updated and clean—the front desk staff, especially Ernestine, is always friendly, knowledgeable and helpful.

On my last stay there was a very large group of sports parents/kids who literally took over the lobby for their own personal hours-long party place, drinking heavily (I’m all for a cocktail but this was something else) and having zero supervision over their kids (preteen to teen) who were roaming around the hotel. These guests were unbelievably rude, but the staff handled it admirably.

Overall really good location and very nice hotel. Rooms were clean and beds were very comfortable. The AC worked great keeping us nice and cool for the night.

My only complaint is that there was only 1 single bag in the bathroom for trash. But this is a very minor inconvenience

close to free way, right by the convention center, very nice and clean, exceptional staff and overly friendly, went out of the way with my children in being super nice and accommodating.

my only complaint was that our neighbors upstairs partied well into the early morning. we had two children and we were there for an early morning cheer event at the convention center. I was going to complain when I checked out, but Earnie behind the counter was so pleasant and personable I decided right there our stay was a good one even with the bad neighbors.

Everything as expected. Staff responded well to small maintenance problem

Starbucks in lobby offerings below Starbucks standards and pricing ridiculous; we went elsewhere

The staff was amazing and so friendly! This place exceeded my expectations and will be my go to place to stay when we come to town!! I cant wait to enjoy some of the many things this hotel has to offer. The beds are super comfortable which is hard to find these days and cleanliness was fantastic! Would recommend this place to anyone! Definitely a great price and felt like home away from home!

I cant say anything negative about my stay. It was wonderful!

The renovations and amenities

No free continental breakfast. Toilet seat was loose, and a light fixture was missing it’s cover

Everything was very nicely decorated and designed. The staff were super friendly and helpful.

The sheets didn’t appear to be clean. There was hair and crumbs/particles down by feet under comforter. And the fact that there was no breakfast. We ended up paying nearly 30$ for two coffees, grapes, and a yogurt at Starbucks.

Very Clean nice rooms with large flatscreen tv. Our entire stay was pleasant with no complaints. About 20 minutes from downtown Cincinnati

The rooms were exceptional, the beds are super comfortable! We loved the shower as well! No complaints what so ever about this hotel!