Not sure what people expect from a motel. Bring cleaning supplies , sheets pillows and blankets. Get over yourself you're literally in Cleveland. Idk what every pissy person is complaining about but no complaints here.

My room

Hotel Room Door looked as though it was kicked in previously

Kinda quiet.

Room was dirty. I stayed over 4 nights and COULDNT get clean towels or sheets after 2nd day! Thats gross!. I COULDNT even use the broom to sweep my own room. Black mold in the toilet and tub and all over the shower curtain. Totally nasty. I even called the desk to have someone clean it and no one ever showed up.

The rooms was so beautiful

The pool area was closed

Good value for money.

It was good

It was ok

Staff was nice

Holes in my room and roaches in my room and no microwave in room or mini refrigerator for the price I paid for!

Value, changed room when requested

I told front desk man that water was coming from mini fridge. He came a checked as if I lied.

area

staff can be more friendlier!

Upgraded bed from Standard King to Standard Queen Deluxe for free without any additional charge

My door didn't completely lock. The toilet was freshly stained upon room arrival. Couldn't hear anything when I had my guests knock onto my room door, had to keep the latch in my room doorframe in order to keep door ajar which was overly uncomfortable and uncalled for. Employees wouldn't give me fresh towels or extra rolls of toilet paper when the previous roll had been fully used up. Employee that pulled up my reservation upon arrival to the hotel property kept having me wait for 30 minute intervals at least 3+ more times without giving me an reasonable explanation as to why I have to continue to wait to get into my hotel room when I added my arrival time to my booking.com hotel reservation booking profile for Hotel Personnel Usage. My mini fridge was broken and frozen over. My television wasn't properly hooked up nor connected. Bedside tables and table with light upon it closest to window had dirt, cigarette ashes, And drug baggies containing illegal drug substances still within its placement whilst also smeared all over visible areas on tabletops. Found pieces of straws cut into smaller portions with freshly used drug substance abuse particles evenly layered throughout the straws as if being used to snort lines of Crystal Meth, those of which were found in the bedside drawer and I found Diabetic Syringes tucked behind the toilet and were covered up with a used hand towel