Staff is phenomenal! Very pleasant Very accommodating. Always smiling. Even at 3:00 AM. Breakfasts were really good.

These issues were minor to No Big Deal for us but might be a bigger problem to other guests. I would've liked to start out with more than 2 bath towels and 2 washcloths, as we stayed 4 nights. Also, just one coffee pod in our room when we arrived, and it was decaf ugh! Though the housekeeping staff was friendly and helped us when we asked, we had to go find a cart in the hallway each morning to exchange our towels, empty our trash, and snag more coffee pods. Like I wrote above, minor inconvenience to us.

We booked through a third party site and were originally placed in a very tiny queen room the size of a closet. However, the manager upgraded us to a nice size king room with no upcharge. She didn't have to but we really appreciated that she did. The entire staff was so pleasant and friendly. Always smiling, and very accommodating. The beds were comfortable and the room was decent with an added desk and chair. The breakfast was a big plus. Every morning I was running out the door for work so it was nice to have coffee, juice and grab and go choices to take with me. There was also hot food (waffles, sausages, eggs, etc) when I did have a chance to sit and enjoy my breakfast. Another big plus was that it was close to the airport, and the shuttle was available for additional stops (shopping, store, etc) very convenient! We throroughly enjoyed our stay!

On the downside, you have to let the staff know a day ahead if you want your room cleaned. So if you forget to call (like I did a few times), I just had to contend with my room not being clean. I was in town for work and I was always running out the door so it was a bit bothersome to come back to no clean towels or linen and an unmade bed and full garbage can. Also, the hotel ran out of clean towels for several days so we had to wait until some were washed before getting clean towels. Not a deal breaker, just an annoyance.

The front desk both in afternoon and even the night staff was approachable and was extremely helpful to our needs. They helped me by saving a handcapped spot upfront for me (I am disabled and walking is hard) so that I was made sure I didn't have to walk far. They were very helpful with getting things we needed for our rooms (we had a suite that had a pull out bed but there was not any sheets or blankets or pillows that we needed) by promptly getting all that we needed. While in pool area there was always a shortage of towels but as soon as we asked them for some they stocked it up immediately as well as making sure the entire time there was plenty throughout the night.(we took advantage of pool and hot tub being 24 hrs that was the whole reason for our trip even swimming on 3 separate times throughout the night and next morning before we checked out). The night desk crew was so polite chatting we us for awhile (another reason for the stay was it was my b-day and again as I said I am disabled so doing physical activities is hard for me but swimming is the one form of exercise that I can do as well as something that I can do with my niece's and nephew and was what I wanted to do for my b-day) Breakfast was amazing and so good-everything was hot /fresh and my niece loved that she got to make her own waffles. I have to say the only thing that I wish was better was that the hot tub was alittle too hot and pool was alittle too cold (but the kids didn't mind cause if they could of they would of slept in the pool room) and the ground around pool and inside hot tub were really ruff had to be careful not to scrape your foot or leg up (which my niece did in pool on steps and it made a large scrape that bleed for a minute but as I said before we told front desk and they attended to the injury quickly by getting us bandaids and a towel for the leg...

As I mentioned before the pool was alittle too cold where hot was alittle too hot. The floor around the pool and in hot tub were ruff and easily scrape your leg up. But the overall night outweighed any concerns of the pool and hot tub temperatures.

I had spent from 3 am to 8pm at PDX without catching a plane home. I booked to sleep and I did and the amenities allowed me to rinse out my dirty clothes. The staff was awesome and even offered to take me somewhere to buy some clothes, but I was too tired to move.

The wake up call I requested at 3am didn’t happen and the girl at the desk said it was programmed in and indicated it had happened. Nothing rang in my room. Fortunately, I woke on my own, or this would have been DISASTROUS!!!!!!!

The location was convenient. The room was clean and there was plenty of space for the four of us.

We inquired about a handicapped room at check in and we’re told there wasn’t one available. I understood. But then we were put in the furthest room possible from the elevator. If someone is clearly disabled I would think they would give us a closer room.

The staff was friendly, and the facility was mostly clean. The shuttle to and from the airport was very convenient.

I found a hair in our shower that was definitely neither of ours. Also, no one communicated to us that we were supposed to set up a time for the shuttle to the airport beforehand. We had told the young man who checked us in that we would be ready for the shuttle at checkout, but apparently that didn't get communicated to anyone else and the young lady who checked us out made it seem like we had really inconvenienced her, but the shuttle driver said they were actually slow at that moment and it was not a big deal.

Bed was comfy, I liked the Dove bathroom products. The hot tub was nice and hot both days.

I found it to be a bit expensive. This was nothing fancy or great. We were in a King room and only had 1 hand towel and 1 wash cloth, would be nice to have a few more. Electrical plug in on the night stands didn't work.

It was great they had a continental breakfast that started at 4 am so we could get some food before our 8 am flight. The location is also very close to the airport. They had a shuttle but we had a rental car so didn't need to use it. We forgot a wine opener and asked the front desk for one which they didn't have but they drove us in the airport shuttle to target to get one. The staff was very friendly and accommodating.

The rates were reasonable for the facility, and I was happy to have my 2 dogs allowed to stay in the hotel with me. All of the staff were polite, friendly, and helpful, the facility was clean inside and out, and the complimentary breakfast was good; hot food was hot and all items were fully stocked and delicious, as well as the food selection/variety was good. I was very impressed and pleased overall, and I'll definitely stay there again.

No dog fee. 24 hour pool. Noon checkout. Clean room and motel.

Scratchy sheets. Bed not so comfortable as the last time I stayed. I think I had the worst window but because of where it was located I'm sure it was hard to clean. Still an awesome stay.